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![[Key]](/local/images/key_blue_header.gif)
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7/8/08 |
2 |
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aletter i recently gave to Crazy Paws:
Dr. Conard & Dr. Stevenson:
My kitty, Sampson, was a patient of Dr. Stevenson’s from April 18, 2008, until he passed on June 8. I phoned your office shortly after to request a copy of his records for my own personal file. I was asked if I’d like them mailed and I declined, wanting to get them myself.
When I hadn’t been able to come to you for a couple of weeks, due to your hours and my schedule, I e-mailed you via your website to ask they be mailed. I also wanted to speak with Dr. Stevenson about Sampson’s passing. When I didn’t hear back, I telephoned your office June 25 and informed the receptionist of my e-mail requests. She noted them and indicated the records would be mailed.
A few moments later, Dr. Conard called me. He opened by stating that you do not mail records, they need to be picked up ( I should have been told this the first time!). He further informed me that mailing them would incur postage (42 cents), an envelope, and a tr |
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9/5/07 |
2 |
4 |
1 |
1 |
Very Unprofessional, did not do what they promised to do when it was promised; never explained anything ( terrible bedside manner); process of getting a second opinion on case has been extremely difficult; very petty and childish--willing to do expensive, unnecesary processes and not willing, or able, to disclose results in a timely fashion ( waited 14 days for a sonogram that had been viewed by a radiologist on the third day)...VERY unprofessional. |
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7/23/07 |
5 |
5 |
5 |
5 |
These veterinarians are the best. Even though it was Saturday, they returned our call within minutes and met us at the hospital, saving our cat's life. The level of service and dedication is far better than any of the other 3 vets we have tried in the area. Keep up the great work. |
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6/28/07 |
5 |
5 |
5 |
5 |
I cannot say enough good things about these Veternarians and what they have done for all of our pets - their compassion last month when our dog died was the only thing that got us through such a horrible loss - we also adoptd a dog that has a questionable temperment and they were able to assess her personality and treat her accordingly - fo course we would prefer that they do not get too popular as we do enjoy their personal versus business approach - |
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2/3/07 |
5 |
5 |
5 |
5 |
Excellent Doctors and service. Very attentive and caring towards animals and their families. |
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12/19/06 |
5 |
5 |
5 |
5 |
The ONLY full sevice ALL animal vet around! |
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