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Avenida All Pet Clinic
veterinary clinic
Calgary, AB
Treats:  Dogs
Treats:  Exotics
Website:  avenidaallpet.ab.ca external link
Phone:  +1 403-271-1121
Profile updated: 7/21/12    Submit profile update    Subscribe to profile updates

average quality
Rating: 2.7 out of 5 based on 13 reviews.

Veterinary Clinic Avenida All Pet Clinic has a fair overall rating on VetRatingz.com.


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Comments
 
Click to report rating    4/3/14   1     1     1     1   When we got parrots we took them to Dr Phillips. She was not knowledgeable about the breed (she didn't know if it was a male or female Eclectus). She thought there was something wrong with him because he never freaked out when getting his nails done. Then we took our African Grey there for routine wing clip and nail trim. 10 minutes later she says my bird is in distress please come to the back. My bird was in an oxygen tank, hyperventilating. There were two young (late teens)girls standing there - these were the "vet techs" who were trimming his nails. Well I guess they handled him poorly and he freaked out. Anyway as I was talking to her in the office, they came in to say my bird had died. Boom - 15 minutes after I walked in. Then she tried to tell me that my bird must have been sick, and I should have told her, otherwise the would not have started any procedures at all. That was the last time I was ever there, and NEVER, NEVER, NEVER would I go back for any reason. RID: 50846
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     12/18/13   2     5     5     1   I recently moved to the area and was looking for a vet clinic close to home. My dog had been a long-time patient at two great clinics in his 11 years and so I didn't have any reason not to trust a new vet. While I think the care he received was good - I was SHOCKED when the receptionist told me the cost of this routine visit. I have never been charged this much for routine tests (my dog has these tests done every 3 months and the bill was triple what it was at his previous vet's office). I will be returning to the old vet and making the trip across town. I don't feel that the care my dog received here is any better than it was previously and for the amount I paid, I would expect EXCEPTIONAL care and service. The staff and vet were friendly, but I felt were deceptive in adding costs - they cleaned my dog's ears without asking me and charged me $40 for it. I would have said no thanks if they had asked first. For this reason, they get a 2/5. RID: 48848
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Click to report rating    5/10/13   1     3     4     1   The vet there is very rude. She charges for each thing that is wrong with your pet. I asked her to take a look at my cats eye while I was at an appointment, and she told me I had to make another appointment and it would be $90 to look at his eye, on top of what I was already paying for the current appointment. All I wanted to know is if something was wrong, and I would have made another appointment if there was. She is just a very greedy vet. I wouldn't recommend anyone to take their pets there. She also was trying to tell me I should be using her food, and that every other cat food out there is no good, which most pet owners know is very untrue, and that again, she is just a greedy person, not a caring compassionate vet that you want for your animals. RID: 42417
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 5/1/13   4     4     4     1   Have used this vet for over 19 years. In the beginning - I felt Dr. Phillips was very good - but over time and many animals later I find that she's getting waaaayy too expensive and charges for anything and everything. Also pushes "diet" food all the time and constantly tells us that our animals are overweight when I know for a fact they are not. She does NOT like to be challenged at all! Gets quite defensive. Can be overbearing and pushy as well as condescending. When we took our animals to another vet we were never told that our animals were "overweight". I think unless they're skin and bones she would then consider that to be "healthy". We are seriously considering moving to another vet that doesn't push so many things on us just for more money. I don't doubt that she has expertise in her field and is a good surgeon - but I doubt that her heart is in it for the animals any more - I think she's in it to plump up her retirement fund now. RID: 42219
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     1/21/13   1     1     1     1   Me and my sister brought 2 of our parrots there for a check up a couple months ago and I will never step foot in that place again, Dr. Phillips treated us like we were idiots and shouldn't own birds meanwhile she couldn't give me the species of parrot she was treating in the back while after a brief description I easily told her what it was. When examining the birds she was very rough with them completely freaking them out, my amazon was crying the entire time and she blatantly lied later on when my mother called to confront her on this issue. She cut off my amazons identification band without my consent as well as clipping her nails, she charges me 75$ extra for doing it as well, what was supposed to be a $200 vet bill just for a check up ended up being over $300. Never trust this "vet" with any of your pets, after the appointment was finished before she let us go she took our birds into the back and taped them into boxes that were way to small. Never go here, I know I won't. RID: 39807
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Click to report rating    11/20/12   2     3     4     2   Went there to get my beardie looked at,leaving with a 500+ bill. When trying to get the records faxed to my regular vet, they refused to send records without getting 38 dollars first! Although I recommended many clients from the clinic I work at now, I will not be sending any more business towards them. I believe they're in it for the money, not the animals. RID: 38601
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Click to report rating    6/5/12   5     5     5     1   We would highly recommend this pet clinic dr.philips is very knowledgable and kind she seemed to always be available when needed. We were very pleased with our experience with this pet clinic and soon became close with all the staff. They want the best for the animals and will do everything in their power to help! RID: 34787
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Click to report rating    5/22/12   4     4     5     4   I have been taking all of my pets to Dr. Phillips for years. She is professional and friendly, though sometimes her "bedside manner" may be a bit gruff (which I have come to expect of many human and animal doctors). The staff is friendly and they take the time to be thorough. She is also a very good surgeon and extremely knowledgable when it comes to treating exotic pets. My ONLY complaint would be that due to it being a one-vet clinic, sometimes it can be hard to get an appointment on short notice or in an emergency. But I have always been happy with the quality of care my pets have received. RID: 34397
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Click to report rating    12/27/11   2     1     1     1   Dr. Philips is a pushy, rude vet. Only in it for the $$$$ she makes sure you are paying for something extra before you get out the door.Her social skills suck, time for her realize who pays her bills. Will never go back and will be sure to tell everyone I know never to go here. She examined my dog for 3 minutes and then blew us off because I questioned her... RID: 30091
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     8/15/11   1     1     1     1   They tortured my cat to stress her out so that they could charge us for a shot and x-ray. Horrible people out to abuse your animals for profit. Do not go here! RID: 26928
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Click to report rating    4/18/11   2     4     4     3   Vet was pushy about surgery for my ferret, and was rough handling him. Paid for his second shot but dont want to go back would rather find a better vet RID: 24475
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Click to report rating    8/21/07   1     4     4     1   poor advice that had i followed would have KILLED MY 25 YEAR OLD COCKATOO! ignorant should not be treating birds or exotics at all RID: 5691
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     1/30/07   5     5     5     5   Great Atmosphere RID: 2345
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