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Don Head Village Animal Clinic veterinary clinic reviews

Veterinary Clinic  Don Head Village Animal Clinic

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Don Head Village Animal Clinic
veterinary clinic
Treats:  Cats
Treats:  Dogs
Services:  Boarding
Services:  Surgery
Ownership:  Private / Single Location
Website:  donheadvillageanimalcl... external link
Phone:  +1 905-707-9059
Profile updated: 7/21/12    Submit profile update    Subscribe to profile updates

good quality
Rating: 4.9 out of 5 based on 32 reviews.

Veterinary Clinic Don Head Village Animal Clinic has an excellent overall rating on VetRatingz.com.


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Comments
 
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 9/13/14   5     5     5     5   Dr. Hughes and staff are wonderful with our dog Ruby. they are always kind and considerate, as well as very patient regardless of how busy. we sincerely appreciate everyone at this clinic. RID: 53532
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 5/22/14   5     5     5     5   Dr. Hughes is great! Easy to talk to and understand. Will take the time to listen to your concerns and questions. She won't brush off any questions or concerns you may have regarding treatments or procedures, as unnecessary. They won't try to 'up sell' you on things your pet doesn't actually require. The Clinic is Clean, Bright & Welcoming. All the staff are nice, and make you feel more like a friend or family member, than a customer. They all in this line of work for the betterment of the animals, than they are just to make big bucks. :) Thanks for the good work you do. RID: 51702
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 4/15/14   5     5     5     5   They provide amazing service every time! The staff there are always fun, friendly, and caring. RID: 51053
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 1/25/14   5     5     5     5   The vets and staff the work at this clinic are truly amazing. They really care about their clients and make you feel like you are part of the family. They never rush you during appointments, and will answer any and all questions or concerns you have with attention and patience. You can call any time and they'll answer any question you have, or will call you back as soon as they are able to get you an answer. You you not regret booking an appointment with this clinic! My dog loves and I mean LOVES the vet and everyone at the clinic. She gets so excited the minute we turn into the parking lot. My only issue is I honestly have a terrible time getting my dog to leave after her appointment, she never wants to leave! Gets too much love and treats while there :). Make an appointment your pet will thank you!!!! RID: 49468
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 11/23/13   5     5     5     5   Dr. Hughes is the best vet anyone can hope for. She stayed extra hours because our kitten was really sick. Very experienced and gave us information that other vets could not provide, really caring for animals. All the staff are very nice too and we're just so glad we found this place before it was too late. If this vet clinic is accessible to you, it's a must-go for excellent service. RID: 48401
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 10/22/13   5     5     5     5   Don Head Village Animal Clinic is the best!! Saved my dog's life just in time. I noticed my dog was not himself last night when I got home, I called the clinic 2 minutes before they close and Dr. Hughes was so kind and willing to take him in and stayed late for him. Today when they realized that he had a rawhide stuck in his esophagus and needed immediate treatment, they arranged to do the endoscopy at the clinic in the afternoon. They kept me updated all day and my dog is making a complete recovery at home now. I was told if that rawhide stayed in for one more day I may lose my baby. I am so thankful that I found Dr. Hughes and her staff!! They are super heroes!! RID: 47791
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Click to report rating    8/17/13   5     5     5     5   Dr. Hughes and her team are superb! They have taken excellent care of my two pug puppies over the past year and are meticulous in their attention to my dogs' overall health and well-being. RID: 46339
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Click to report rating    8/14/13   5     5     5     5   Dr. Hughes is fantastic, she is passionate and takes the time to thoroughly go through all the details with you. My cat is 14 and I've been to a lot of vets, she is the only one that still does it for the love of animals. I highly recommend her. RID: 46293
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Click to report rating    7/17/13   5     5     5     5   Dr. Hughes is a great Vet. that I strongly recommend. She takes great care of my dog Happy. The staff is very pleasant and reliable. Happy enjoys going to the clinic. :) RID: 45645
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Click to report rating    7/12/13   5     5     5     5   I cannot say enough good things about DHV Vet Clinic. We were clients from 1995-2013 when we moved out of the area and were fortunate to have 3 dogs and 2 cats cared for by this remarkable group. Dr. Hughes saved our Golden Retriever's life via emergency surgery that allowed her another 2 happy years, and when her time to cross the Rainbow bridge (at age 14.5!) finally arrived, Dr. Hughes and an associate came to the house to perform the euthanasia with such loving kindness that we will always remain grateful. Even though our new dog is no longer a patient due to distance, Dr. Hughes still provided a very helpful phone consult about a challenging behavioral issue. You will never regret choosing DHV as for your companion animals; I wish I could find a people doctor as competent and caring! I recommend them wholeheartedly. RID: 43858
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Click to report rating    5/25/13   5     5     5     5   I came to this clinic, because they had the best ratings. Mostly because of Dr. Hughes. I could go into a lot of detail about many things, but instead, I will just say that Dr. Hughes is as good and caring as all the other reviews suggest. The staff are always nice. Dr. Hughes will always answer any question you have, and even explain it over and over without ever making you feel rushed. She is great with people and their pets. Katie(Mini Aussie) and I are glad we found her. RID: 42708
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Click to report rating    1/3/13   5     5     5     5   I have both a dog and a cat. as any other owner, my pets had some health issues(some easy and some more serious).I have to mention the professional approach of the staff and the doctors. whenever my dog or cat did not feel good and I had to make an appointment, I would get the appointment at the same day even if it meant that the doctor was double booked. one of the doctors that work there is Dr Hughes and she is one of the best doctors I have ever met. if I could rate her as a professional and as a person, i would give her "6". love the clinic, the staff and the doctors there. I want everybody to know that. RID: 39382
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Click to report rating    12/31/12   5     4     5     4   Dr. Enna Hughes is very knowledgeable and passionate about the care/services she provides. Other staff also very helpful. My most recent visits relate to my cat Chloe who has diabetes and my son's cat Bing who died suddenly over Christmas 2012. I have used this clinic for about 20 yrs with four different cats. RID: 39326
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Click to report rating    11/9/12   5     5     5     5   I have had a dog for 8 years now, and have been through a number of different vets. That is until I landed at this clinic with Dr. Hughes. She runs a first class operation. Dr. Hughes and her staff are courteous, professional and truly care for the well being of my dog Oscar, and even myself at times. It provides myself with significant comfort that my boxer is in great hands when we visit Dr. Hughes, and Oscar and the rest of our family are thankful for her!!! RID: 38380
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Click to report rating    10/29/12   5     5     5     5   I can't believe that no one told me about this clinic in richmond hill at bathurst and 16th avenue. We had nothing but trouble with other clinics always sending us for more and more tests. Dr. Hughes did a thorough research and was able to diagnose our baby with diabetes. We now know we can look after Sabbie and she will live a long happy life. thank you Dr Hughes. RID: 38146
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Click to report rating    8/10/12   5     5     5     5   The best vet clinic I ever try. Dr. Hughes amazing. She was gentle with our older cat. She made the tests to know what was making him sick.He has digestive problems but now after Dr. Hughes recommend special food he has been feeling much better and does not poo everywhere only in his box. we are so happy we found that clinic and especially Dr. Hughes. We recommend to all our friends come here with their pets. Dr. Hughes cares very much to help pets get healthy. Thank you Dr. Hughes RID: 36410
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Click to report rating    7/2/12   5     5     5     4   My dog just got her teeth cleaned by Dr. Hughes and I was very happy with the result. I trust Dr. Enna Hughes and have been recommending her to my friends. RID: 35372
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Click to report rating    6/16/12   1     3     4     2   I have to agree that I have noticed some changes... Dr. Hughes is great but I am not impressed with how rude the front staff is now and I found Dr. Rattray is very rude and short with her clients...I feel like she talks down to me. Going elsewhere. RID: 35012
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Click to report rating    5/30/12   5     5     5     5   I moved clinics and found Don Head as I live down the road. From day one I and my three dogs have been treated with the utmost care. Dr. Hughes and her staff are always happy to oblige and make every visit as special as can be. I like that I'm never rushed and that they take the time to listen to my needs. They are knowledgeable and thorough, polite and friendly. I highly recommend them. RID: 34615
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Click to report rating    5/20/12   5     5     5     5   Have been a client at this clinic for 6 years & Have always found Dr Hughes very efficient, knowledgable & compassionate. She has looked after my cats as if they were her own. We have always had a favourable experience with Dr. Hughes & her staff. RID: 34376
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Click to report rating    1/5/12   5     5     5     4   Amazing vets. treated my cats like gold. Went through every detail with me and helped me understand what illnesses and what needed to be done after surgury. I am not to sure about prices, but for me having 3 cats and them all needing care, it gets very expensive. RID: 30313
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Click to report rating    11/1/11   5     5     5     4   I would highly recommened Don Head Village Animal Clinic. Their Vets are knowledgable, patient, and understanding. I've brought my last cat for all of his 18 years, and my new cat to them with confidence. My only issue is the prices. I have not visited other vets so I wouldn't know if the prices are normal, but they seem a bit high....having said that, they have been very nice in giving free samples instead of medication, which helps considerably. RID: 28746
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 8/8/11   5     5     5     5   I have been a client at this clinic for many, many years and would only entrust this clinic with my pets. The staff are great - I feel like they are a part of my extended family. Recently, one of my Black Russian Terriers had to undergo surgery to remove a lump on his tail and I know that my dog was cared for with the best care possible. Whenever I have any concerns, I am always able to get an answer quickly and never feel rushed or unimportant. Also, whenever I am worried about one of my dogs, this clinic is attentive to my concerns and addresses them thoroughly. These are the qualities that anyone should be looking for in a veterinary clinic, if they consider their pets to be a part of their family. (Also, the receptionist has beautiful hair and is always smiling.) RID: 26798
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Click to report rating    7/21/11   5     5     5     5   Great service with thorough explanation of my dogs condition! RID: 26372
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Click to report rating    6/24/11   5     5     5     5   After my dog was mis-diagnosed by several vets, I took him to this clinic because I had read so many good online reviews. I saw Dr. Rattray - she is young but WOW does she know her stuff! She correctly diagnosed my dog after one visit and now he's better than ever! I won't trust my boy with any other vet from now on! RID: 25809
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Click to report rating    6/6/11   5     5     5     5   Dr. Hughes and Dr. Rattray are great. They and their staff are caring and compassionate and responsive to concerns. They seem very up-to-date in their knowledge of veterinary medicine and they are willing to refer to and consult first-rate experts on complex issues. They treated our little Maltese for a difficult impacted anal gland with an antibiotic-resistant infection (MRSA). They took exactly the steps to treat our dog that the world's leading expert recoommended. They even consulted with him. Most importantly, they sent us to specialist surgeons to perform the actual surgery, which can very very tricky in dogs as small as our Maltese. RID: 25437
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 4/8/11   5     5     5     5   the people here are great: gentle, patient, caring. They were wonderful with our new puppy... took lots of time to answer all our questions. Dr. Hughes was so gentle with the shot that our puppy sidn't even notice that he was vaccinated. We were impressed. We got very good nutritional advice - our puppy loves the new food and has no more stomach problems and is growing much better now. The staff that answer the phone are good too. We had questions about training and they were answered and we had great suggestions. We are so glad we came there - all the online reviews recommeded them and they were right! I can recommend thic clinic to anyone who wants a vet who really cares about pet and their family. Five Stars***** RID: 24226
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 1/27/11   5     5     5     5   Dr. Hughes is great! I like the fact that she gave the vaccines and draw blood in my presence. She didn't take my dog to the back of the clinic like most vets do. My dog never left my sight. I knew exactly what was done and how it was done. My dog was happy and so was I!!! RID: 22424
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     10/10/10   SYSTEM: 3 positive duplicate or disallowed ratings automatically removed 
Click to report rating    6/12/10   5     5     5     4   We had our first visit with Dr. Hughes last week for a complete annual checkup for my 8.5 yrs old Lab. The staff there are very friendly and Dr. Hughes is very professional and nice. She spent over an hr looking at my dog, checking on him and doing some examinations. I suggested to put my dog on some kind of supplement for his joints as he is a senior dog now. However Dr. Hughes explained to me that it is not necessary and it will be a waste of money plus it's not gonna benefit my dog. it is very important for a vet to stand at the owner's pt view when it comes to decision making. Overall, very professional and nice service. We went home with our boy happily! RID: 18342
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Click to report rating    7/4/08   5     5     5     5   Dr Hughes is a good vet; she treats my dog fast and accurate with a very reasonable cost. Highly recommend this clinic. RID: 9161
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Click to report rating    6/6/08   5     5     5     5   I have been with Donhead for the past several years and have always received great service, with great concern for our 3 cats. They are quick to not overcharge us and their pleasant personalities and knowledge keep us going back again and again. RID: 8707
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Click to report rating    11/18/07   5     5     5     5   Dr. Hertzberg and her staff are amazing. They are kind, caring, professional and very knowledge. My family is very lucky to have them so close to our home. In one particular incident, our cat fractured its jaw in two places. We didn't know this until we came home from work later in the evening. I called the office within minutes of their closing. They knew I was very upset and didn't want to refer me to the emergency clinic. They stayed an hour after their closing, and made special arrangements to perform surgery on our cat the next morning. In addition, they did an amazing job! I wouldn't go anywhere else. RID: 6455
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