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High Point Animal Hospital reviews

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High Point Animal Hospital
veterinary clinic
Treats:  Cats
Treats:  Dogs
Services:  After-Hours Emergency Care
Ownership:  Private / Single Location
Phone:  +1 604-585-7387
Profile updated: 7/14/13    Submit profile update    Subscribe to profile updates

good quality
Rating: 4.5 out of 5 based on 29 reviews.

Veterinary Clinic High Point Animal Hospital has a good overall rating on VetRatingz.com.


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Comments
 
 
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 10/12/13   1     1     1     1   INCOMPETENT, UNPROFESSIONAL AND UNACCEPTABLE. - The vet introduced himself as Raj. My dog entered the exam room with a short 3 second growl at him, feeling uneasy and nervous as this was our first time at High Point. The vet's first words were "we can put a muzzle on that thing". The vet seemed terrified and stopped dead in his tracks. The "exam" carried on with the vet asking us to hold my pup's mouth shut so he can exam her eye...then followed by telling us to hold my pup's mouth open so he can look at her teeth..all this was done while he was standing at least 2 feet from her, not having contact with her ONCE through out the entire exam. (he was too scared?) He CLEARLY did not know how to handle animals or even seemed to WANT to. At this point, we had had enough and left with nothing. How can anyone trust a vet that seems terrified of animals? RID: 47590
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 8/23/13   1     1     1     1   RID: 46484
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 4/21/13   5     5     5     5   this animal hospital is AWESOME ! The staff are so kind and caring; not to mention knowledgable ! The staff also aren't judgemental in any way shape or form ! I brought my dog in a few times and have met both Dr Shamsher and Dr Johnson, both doctors are amazing and knowledgeable ! The best thing about the doctors is that they try to save YOU money ; not the other way around! Their volunteer is also extremely kind and caring an doesn't seem to be afraid to try anything ! Despite her age, she is much more mature and well mannered then most teenage girls her age! And also very fearless and caring with the dogs, unlike lost volunteers I have come across in vet hospitals . All the girls on staff are truly amazing, there aren't enough words to show how amazing and caring and awesome the people at this hospital are, it's also EXTREMELY CLEAN ! great job guys! Keep it Up!!! :) RID: 41930
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 3/15/13   4     4     5     4   Dr Shamsher has been fabulous the handful of times I have seen him. He has stayed late to squeeze us in, and never rushed through an appointment. I appreciate how he is imformative during the appointments and tells you what he thinks and what his plans are the animal. I'm a volunteer for a rescue organization - and he still gives this service for these homeless animals. The girls that assist him are also very helpful and efficient. Great service, good pricing- don't let the area scare you off. This is a great office. RID: 41100
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 2/26/13   5     5     5     5   I have been with this clinic for a short time but my experiences have been stellar thus far. I have only spoken to Dr Shamsher by telephone (was very impressed with him. He stayed on the phone for some time, never appeared rushed, and was very thorough.) I saw Dr Johnson last visit and find her to be a very compassionate and patient individual. She went through the vaccines with us and clarified what we need and don't need. Never did I feel rushed or sold unnecessary vaccines or services. Prices are very reasonable. They also have a spay/neuter program in place for wild/feral cats to help prevent over-population and disease. So far, so *very* good. If anything changes, I will be sure to update my review as we are spaying our puppy soon but I don't anticipate having any troubles whatsoever and am overall pleased with the clinic. RID: 40723
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 2/11/13   1     1     1     1   Dr S was Ok but the new vet is not at ll confident.Does not know what is she doing .Will never go back. RID: 40341
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     1/16/13   SYSTEM: 2 negative duplicate or disallowed ratings automatically removed 
     1/6/13   SYSTEM: 2 positive duplicate or disallowed ratings automatically removed 
Click to report rating    11/18/12   5     5     5     4   I have a 4 yr old Calico cat. When I come home she is ALWAYS at the door to greet me. When I came home she was not there and that same night I noticed that she was having a hard time waking and jumping up, and seem to be sensitive on her lower back. I took her to High Point (first time we've been there). They took her in immediately. In less than an hour they had examined her, took blood, put her on fluids and had an answer for me. She had a virus and gave me antibiotics. The following day the pain was worse. I called the vet back (Dr Johnson) and was asked to bring her back in for X-rays. Once again she got immediate care. She was brought back to me wrapped in a blanket, and we only had to wait for about 15 minutes for the results. Once the antibiotics and pain meds kicked in she started feeling better. She is now back to normal thanks to the Dr & staff at High Point. I will be recommending High Point Animal Hosp!!! RID: 38548
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Click to report rating    10/25/12   1     3     5     4   I requested, several times, for tests to be done on my pug puppy as he was showing signs of serious breathing problems. Dr Shamsher ensured me there was nothing to worry about. I eventually went for a second opinion and that doctor informed me that there is actually a problem. She referred me to a specialist as pugs may need surgery for their palate. Unfortunately my puppy didn't make it before the appointment. If only the testing was done sooner then my puppy would be alive and well today. RID: 38073
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Click to report rating    5/15/12   5     5     5     5   Dr. Shamsher is a very compassionate and caring vet. I had used the same vet for many many years and when she retired I didn't know where to go. I tried a couple of other vets and was very dissatisfied but when I went to Dr. Shamsher his kindness, his thorough explanations and the fair fees won me over. I'll be going there from now on. RID: 34263
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     5/13/12   5     5     5     5   I would like to leave a comment to say thank to Dr. Shamsher and all staffs at the High Point Animal Hospital. I had gone to a few of vets before I went to Dr. Shamsher, he's the best vet ever and I also appreciate his staffs too. They truely love pets, they're loyal, smart and honest. They never ask unnecessary treatment to my cat, sincerely answer all my stupid questions. My husband and I really appreciate them. Thanks so much High Point Animal Hospital! RID: 34201
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Click to report rating    4/27/12   5     5     5     5   We thank the doctor and his friendly , knowledgable staff for a great experience . We brought our dog in for the first time knowing he would need surgery. The doctor was so good and we felt at ease with him right away. He explained well and did tests to make sure our dog could handle the anesthetic because he is an older dog and has a bad heart. He gave all costs upfront and did a wonderful operation and dental on our beloved fur baby. The office is clean and organized . We will recommend it to everyone we know . Can you give 10 stars? Mr and Mrs H and Max. RID: 33838
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Click to report rating    3/24/12   5     5     5     5   This is a good place to take your pet. Very good staff that cares about your little pal. The very reasonable prices dont hurt either. RID: 33123
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Click to report rating    2/3/12   5     5     5     5   Dr. Shamsher is the best. My dog Mya absolutely adores him. He is caring, compassionate and reasonably priced. He explains everything well and his staff are amazing too. I am recommending him to everyone I know because he is the best. S. and K. Klein RID: 32001
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Click to report rating    1/2/12   5     5     5     5   Compassionate and caring. Dr Shamsher and staff are the best. RID: 30220
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Click to report rating    11/28/11   5     5     5     5   Dr. Shamsher takes pride in his work and his work environment. Fees are in line or less than other vets in area, however he trys to save you money whenever possible. His office and treatment rooms are kept clean and professional - not like most I've seen. saved our pup from surgery when she swallowed two socks at the same time. kept her for monitoring for 3 days with x-rays and without charging large bills. soft spoken and great with animals. Thanks for all your help doc and the rest of the staff at High Point should also be commended. No wonder the feedback is #1 - he cares. RID: 29444
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Click to report rating    10/24/11   5     5     5     5   Dr. Shamsher is one of the most dedicated and compassionate Veterinarians a person could find. After a misdiagnosis by a previous vet he not only provided incredible care for our beloved dog, but he was unbelievably sensitive and compassionate when it came time to make the agonizing decision to put him to down. He couldn't have been more competent and as a result of his skill we actually gained two extra years that we otherwise would not have had with our dear beloved dog. RID: 28552
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Click to report rating    9/3/11   5     5     5     5   Dr Shamsher and his staff are very knowledgeable, friendly, and their prices are very fair. During our first visit, Dr. Shamsher grabbed our min pin and showed such love and care, my wife and I were so surprised. This vet loves animals, and it shows. We just switched vets after lack of results from our first vet with regards to skin issues with our min pin. Prices are very fair. Before any care is given, the dr. outlines the prices so there aren't any surprises at the till. When we go back in 10 days for there is no charge for the follow up visit. This facility, and its' staff receive a perfect score! RID: 27365
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Click to report rating    8/15/11   5     5     5     5   I wish the top of this scale was a 10/GREAT because Dr. Shamsher is a FABULOUS vet and all of the other staff there are knowledgable, friendly and excellent. My husband and I just got our first puppy in early July and I had researched vets in our area. Dr. Shamsher won the research contest easily. He is so informative, patient and kind. He takes the time to make sure you fully understand your pet's health and how to apply any medicine on your own at home. Prices are totally reasonable and he doesn't push or sell you anything that you don't need. When I bought 6 months worth of flea preventative they even refunded it back to me and sold me one month so I'll be able to submit the next five months once my dog's pet insurance kicks in, saving me just under $100 bucks. They have such great hours too. I feel so lucky to have found this place, and will bring both my pets here. I highly recommend High Point Animal Hospital. You will not regret taking your pet here. RID: 26940
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 7/16/11   5     5     5     5   I came to this vet after two bad experiences with other vets. I was tired of being sold useless exams, tests and treatments - and ending up exactly where I started with my dog's health. I found the care here to be excellent and the vet willing to listen to my concerns, explain what is really necessary, provide options and give the appropriate treatments in a timely manner. This type of vet should be the standard in Canada. Unfortunately, this kind of treatment at vet offices is becoming more and more rare. I big THANK-YOU to the staff! Keep up the good work! RID: 26268
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Click to report rating    4/13/11   5     5     5     5   I take my 2 dogs there for everything! The staff are great and know both dogs by name, even though we don't go there often. HIGHLY RECOMMENDED RID: 24378
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Click to report rating    3/26/11   5     5     5     5   Dr Shamsher is a wonderful, caring person and he brings this to his clinic. His compassion for animals is evident in his care for them. I would not hesitate to recommend this clinic to others. I have 2 dogs and 2 cats and am now taking all of my animals to him. His staff is wonderful and I always feel that my pets and I have had the best of care when I leave. RID: 23861
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Click to report rating    1/23/11   5     5     5     5   Dr. Shamsher and his staff are truly wonderful. Dr. Shamsher is a compassionate and caring person, he takes the time to explain in details what wrong with your pet. The staff at High point animal Clinical are very knowlegable and polite, the clinic is clean and well kept. The prices are VERY resonable. I highly recomend Dr. Shamsher and his clinic RID: 22293
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Click to report rating    1/10/11   5     5     5     5   WOW!! Don't go anywhere else folks...Dr. Shamsher is an amazing vet! My previous vet misdiagnosed my little puppy not once but twice...it was Dr. Shamsher who not only did a thorough exam but also explained to me, in detail, the problem. He is very reasonably priced and his staff is friendly. Very caring and wonderful people. I HIGHLY recommend this place! RID: 21951
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Click to report rating    12/28/10   5     5     5     5   Wont find a better vet in the lower mainland!! He actually cares for the animals he treats unlike most vets!! RID: 21639
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Click to report rating    12/6/10   5     5     5     5   awesome awesome awesome truly cares about the animals wonderful people to deal with, I will never go anywhere else RID: 21279
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Click to report rating    11/10/10   5     5     5     5   I bring my own pets and pets that I rescue to Dr Shamsher. He is a wonderful man who is full of compassion and knows what he is doing. He lets me stay with my pets in the back when they are being treated and always calls me at home to see how they are doing. I wouldn't hesitate on recommending this vet as he is wonderul. RID: 20770
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Click to report rating    5/11/10   5     5     5     5   I own four dogs and two cats and have been going to this vet for the last year. I find the vet to be very caring and kind with all my animals and would highly recomend him to anyone. RID: 17889
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Click to report rating    2/15/10   4     5     5     5   This is an excellent clinic, good prices. very knowledgeable and kind vet. RID: 16632
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Click to report rating    2/15/10   5     5     5     5   I work in rescue and has used alot of vets. Dr.Shamsher is a wonderful vet with good prices. RID: 16605
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