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University Of Illinois Small Animal Clinic reviews

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University Of Illinois Small Animal Clinic
veterinary clinic
Urbana, IL
Treats:  Cats
Treats:  Dogs
Treats:  Exotics
Treats:  Horses / Livestock
Services:  After-Hours Emergency Care
Services:  Boarding
Services:  Grooming
Services:  Monitored Overnight Care
Services:  Surgery
Ownership:  Private / Single Location
Website:  cvm.uiuc.edu/vth external link
Phone:  217-333-5300
Profile updated: 12/1/07    Submit profile update    Subscribe to profile updates

average quality
Rating: 3.3 out of 5 based on 12 reviews.

Veterinary Clinic University Of Illinois Small Animal Clinic has a fair overall rating on VetRatingz.com.


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Comments
 
Click to report rating    8/23/13   5     5     5     5   After suffering for several months and many visits to two other vets, we took our dog to U of I. They answered all of our questions and performed surgery that others said wasn't possible. They called before during and after the surgery and twice a day while she was there. She had an amazing recovery .The care was excellent start to finish RID: 46489
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     3/10/13   5     5     4     4   My dog was diagnosed with metastatic prostate cancer. He was given a half dose of mitaxantrone while we waited to see if he had a gene variant that would make him over sensitive to chemo. I did not, but, nevertheless, reacted very badly to the chemo, but recovered. At this point, the resident we had been working with was rotated out, and was replaced by another: Dr. Protella. We agreed to try another chemo agent - carboplatin - but, given our experience, and the fact that we were using Apocaps, a chemo sensitizer, we agreed to only at a half dose at most. Against our explicit instructions, she gave him a nearly full dose (20% reduction), and he never recovered. She was arrogant, unsympathetic, and blamed us for harming our dog. She is now lying to her supervisors about our instructions and her behavior toward us. U of I is a great clinc, but watch out for this resident!! RID: 40971
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     8/27/12   2     3     1     1   Most knowledgeable staff in the area, comprehensive care. Service and communication though is horrible, and the prices are ridiculous; trying to get a simple prescription refilled for our dog who has an undiagnosed serious disease is like pulling teeth; had a bone marrow biopsy SCHEDULED for a certain day and time, and when we arrived for the scheduled appointment we were met by a vet student who had zero knowledge of our dog's history and who told us that "hopefully" the bone marrow biopsy could be done today. Results from said biopsy still are not available and it's been a week. RID: 36846
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Click to report rating    4/26/12   5     5     5     5   Dr Rubin and fourth year student Elizabeth saw our dog to day. The experience was wonderful, they were both very kind and prompt. We were seen quickly and the tests needed were carried out quickly as well. Two very outstanding care givers. RID: 33803
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Click to report rating    6/8/11   5     5     5     5   My dog received the evaluation, care, and treatment that he needed. Also, the professional staff was very caring and thorough. My dog is doing quite well following treatment received. I could not have asked for a better experience that what was given. RID: 25480
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     1/8/11   1     1     2     1   ****DO NOT GO HERE!*** My dog was diagnosed with a grade 3 mast cell tumor early 2010. Her doctor removed the tumor & suggested Chemo. I made arrangements to come in. I felt like I had walked into a used car lot. I was given 3 options (most expensive first). 1) A surgical revision of the site to get clean margins (which her doctor had just done!) For only 2,300.00. 2) Radiation treatment total @ 5,000.00. 3) What we actually came there for Chemo starting at (500.00 for staging) + each Vinblastine treatment 150.00. + ultrasound(s)+ add 150.00 ea. I chose option 3. She had all 8 treatments. Last check up she was cancer free. 1 1/2 months later more tumors. Also removed by her doctor. Back to U of I for treatment. +500.00 staging. After 2 dose they told me Vinblastine not working anymore (+ $150 ultrasound) started CCNU (oral treatment sent by mail). I now know 3-4 doses decimates red, white, platelets. No one told me. Last dose 12-24, my dog died 1-7-2011. Bldtest 12-17 was fine. RID: 21887
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Click to report rating    9/29/10   1     1     1     1   They could not do the most basic tsh/t3 test to determine my dog had an underactive thyroid causing a vestibular problem. Instead they insisted after sticking needles in her abdominal are, and making us wait for a nuerologist that couldn't make time for a 14 1/2 year old dog......I should take her home to die. With thyroid meds she lived to 16 & 7 months. Would not recommend ever going here. RID: 19992
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Click to report rating    8/22/10   1     2     1     2   My dog had liver disease and was managed on diet and medication for about a year until his disease worsened. The staff at the hospital said that they couldn't make a diagnosis without a biopsy but instead of just biopsying his liver, the surgeon insisted on biopsying his pancreas even though he had no evidence of pancreatic disease. Unfortunately, he had to stay in the hospital for 5 days because I couldn't pick him up due to a family emergency. He wouldn't eat after the surgery (he had been eating prior) and I had to beg the staff to at least force feed him until I could pick him up. When I got home, I took him to another vet hospital and found out that he had pancreatitis from the surgery (UofI never bothered to check). After 3 weeks of suffering, my dog died. UofI didn't care anything about my pet's well being, only about following their 'surgery protocol'. Once my pet had the surgery, they treated him like a lab animal, not a beloved pet. I would never go back there. RID: 19352
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Click to report rating    10/26/09   5     5     5     5   I took two dogs down to the University of Illinois. Oscar with kidney failure and Pippen Cancer. Oscar had two vets who were caring -- Dr Schulman and Dr Vanvolkenburg. Pippen had Dr Pam Lucas who was wonderful and caring. These Drs knew when it was time to stop. The are still like family. I keep in contact with some of them. Sure it is expensive but you got the best care possible. The people at the front desk were always vary nice and caring. Dr.Fan explained everthing that was going to be done to Pippen. RID: 15051
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Click to report rating    8/14/08   2     4     1     1   I will never return to this place. They made it clear that they did not want to deal with my cat unless I was ready to spend $3000. They did, however offer to put him down for $8. I took him to Dr. Todd, The Pet Pro, who took great, loving care of him at a fairly reasonable cost. What a difference! RID: 9662
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Click to report rating    3/16/08   2     5     2     2   We have found the fees to be on the high side. Quality of care varies greatly, depending on who you get to see--it might be a student with very little expertise or you might get seen by a top-notch professor. We've been here several times and although we have usually been highly satisfied, one crucial time, our dog was improperly diagnosed/misdiagnosed and died within 2 weeks of bladder cancer. Had she been accurately diagnosed, which another vet (Dr. Byrd at Beaumont Animal Hospital) easily did the following week by a simple rectal exam, we would have been able to address our beloved dog's dying distress much sooner. The intern who saw our dog at UIUC erroneously said we should put her on antibiotics and then watch and wait. RID: 7735
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Click to report rating    12/1/07   5     5     5     5   Without a doubt, I think this is the best vet in the entire Champaign/Urbana area (if not all of Central Illinois). They pretty much only handle special cases (like if your pet has a rare disease or terminally ill) and treat emergencies, so you'll have to find an outside vet for vaccinations and regular checkups. It's a teaching hospital so be ready to have a team of 6-8 people discussing your pet. Usually the students will come in with a resident, they'll look over your pet, discuss, then go to the on-site vet to figure out the best possible treatment. Cutting-edge technology and the most current treatments are used here. Very friendly and a very caring environment. No complaints! RID: 6539
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