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![[Key]](/local/images/key_blue_header.gif)
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1/25/13 |
1 |
4 |
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This place was decent before they expanded. Now it is all about money and the compassion level has dropped significantly. And if you voice a complaint, you will be told they 'understand' but then are pushed off and ignored. Tests and procedures are done without your approval. The new facilities are beautiful, but that's what you're paying for, as the compassion and quality care has gone out the window. |
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1/19/12 |
5 |
5 |
5 |
5 |
This is a great facility. I have needed their service several times and my feelings about them haven't only gotten better. For an animal hospital their prices are excellent, the staff is both knowledgeable and very caring. As for punctuality, it depends on the night. It is an emergency facility so one never knows how long the wait will be. I will say, though, if there is a wait it is because another animal is in worse shape than yours. The facility is clean and really nice. If I have to write a negative I would say their seats could be more comfortable in both the waiting room and the exam room. (this is something I can overlook when my pets need their care) |
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11/19/11 |
5 |
5 |
5 |
5 |
truly committed to helping your pet. offers many tratments. |
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10/9/11 |
5 |
5 |
5 |
5 |
I only made one visit to Northstar before my dear pet passed away, but I had such a favorable impression that I must post here. The staff were wonderful, and Dr. Doolen is a very caring, and careful vet. I travelled rather far to reach Northstar due to a bad experience at my regular veterinary hospital. If my little one were still around, I'd be making that long run again and again, happy with the level of care given at Northstar. |
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