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Fleetwood Veterinary Clinic reviews

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Fleetwood Veterinary Clinic
veterinary clinic
Treats:  Cats
Treats:  Dogs
Treats:  Exotics
Services:  Monitored Overnight Care
Services:  Surgery
Ownership:  Private / Single Location
Website:  fleetwoodveterinarycli... external link
Phone:  604-597-1913
Profile updated: 2/14/08    Submit profile update    Subscribe to profile updates

good quality
Rating: 3.8 out of 5 based on 21 reviews.

Veterinary Clinic Fleetwood Veterinary Clinic has a good overall rating on VetRatingz.com.


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Comments
 
     12/29/13   3     4     1     1   Dr. Dunlop is well experienced enough and no doubt is very knowledgeable in what she does. The fact that she feels her time is more valuable than her clients will be the reason the clinic goes under. While working for Dr. Dunlop, I cannot tell you how many first time clients would walk out of their appointment as she would have them wait over an hour before she would even acknowledge their presence. She is very disrespectful to her staff; she would scream, swear and freak out on us on a daily basis and have unrealistic expectations of her staff. She would often show up late to start the day and would expect her staff to stay past their shift to make up for time lost time throughout the day. I felt like her rates were nothing special. The fact that she charges extra for owners to be present during a euthanasia is heartless. She promised to cover the costs for courses which is great but in my opinion, there is no amount of free education worth being affiliated with that clinic. RID: 48991
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     9/6/13   5     5     4     5   Someone recommended Dr. Dunlap to me when I first moved to the area 9 years ago with my elderly bull terrier. When we had to have her put to sleep she was fabulous. We got another dog and she became ill at 2 years of age. Dr Dunlap did an ultrasound on her at no charge, found out her heart had failed and nothing more could be done. We have other dogs and she has been wonderful with all of them. My one bullmastiff wakes in the night and pees, no warning. She diagnosed her with a weak bladder neck and put her on a herbal medication which has worked wonderfully. She is not quick to do x rays or prescribe expensive treatments and always gives you an estimate. Doesn't push vet food and is open to all diets and feels there is a place for all. She researches and has called me in the evening to ask how my dog is and give me test results. I recommended her to a friend and she diagnosed her dog with thyroid issues which no other vet could find. Dr. D is great. Wouldn't go to anyone else. RID: 46776
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Click to report rating    7/27/13   5     5     4     5   Love Dr. Dunlop! She has helped 2 of my elderly large breed dogs remain healthy & active past the age of 12 through her acupuncture & holistic treatments. All 4 of my dogs show none of the signs of "going to the vet" stress like they typically did going to other clinics, & it's pretty clear my dogs are really fond of her. I also appreciate the time she takes to explain things in detail, & have found her fees to be more than reasonable, especially when compared to other vets in the Lower Mainland. The fact that her clinic stays open to 7pm some nights is also extremely helpful to those of us who can't make daytime appointments. RID: 45905
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Click to report rating    1/29/13   5     5     4     5   I moved to Surrey about six years ago and tried several different vets for my dogs and wasn't happy til I found Dr. Dunlap. One of my dogs had a serious allergy and her hair was coming out in handfuls. It was awful. After several vets telling me "yup, that's an allergy all right" with NO help at all, I found Dr. Dunlap. She listened. It's so obvious that she cares about animals. She did research, she found a ton of information for me, and eventually she fixed the problem. She calls in the evening with test results, she doesn't just force me to make another appointment. She never charges me for stuff we don't need. She does titers checks on the dogs before vaccinations. I love Dr. Dunlap, she's the best. I would recommend her to anyone who loves their pet and wants the best possible care for them even if you're not rich! RID: 40016
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Click to report rating    1/14/13   5     1     3     1   My dog almost died under Dunlap's care. As soon as they found out I had pet insurance it seemed she dragged out the treatment over days (and a couple thousand dollars) until I insisted my dog go to the emergency where I found out she was keto-acidotic! She even charged me $10.00 to print out a pet insurance claim form. I wouldn't go back if the services were free. The staff, however, was very nice. (By the way, my dog recovered with proper treatment and is now in the care of a very good vet). No thanks to Dr. Dunlap. RID: 39617
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Click to report rating    1/7/13   5     5     4     4   Dr. Dunlap is an excellent vet. I have taken many animals with complicated medical conditions to her with excellent results. Some she treats medically, some holistically and some with a mix of both. She also really cares about her animal clients. RID: 39441
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Click to report rating    12/10/12   2     3     1     2   Now claiming to be "holistic" but they don't titre puppies? and always reach for traditional medicines first...not holistic in my books at all! RID: 38985
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Click to report rating    10/11/12   5     5     3     5   I really think that this vet cares. Straight talk no bs. I get her. She is treating my dog with acupuncture therapy. Even my dog is calm there. Takes time with patients, so you have to learn patience. Cathy is great up front . Try it if you like straight talk and value. She is on her game. RID: 37769
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Click to report rating    10/11/12   5     4     4     5   Okay, I had to wait a while for my appointment because an emergency case arrived just before my time. But that's why I quit my previous vet, they didn't do emergencies, just steered you to very expensive emergency clinics. My appointment was lengthy and comprehensive. The vet was a great listener. She nailed the diagnosis and her bill was only $56 (vs $1200 for the wrong diagnosis at an emergency clinic.) This is my new vet, but she's in Cloverdale now and kind of hard to find. Well worth the trip/effort. RID: 37760
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Click to report rating    8/7/12   5     5     3     4   I love Dr. Dunlap and the only thing that can sometimes be bad is the wait time.. but she takes pets that are in need of emergency care first.. and I would want that for my pet too if needed, so I understand the wait time. Dr. Dunlap came to my house to euthanize my dear cat (of 19yrs) as I didn't want his last minutes to be in anyway stressful, she totally understood, and was extremely compassionate. Over all, I think this facility is the best! RID: 36322
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Click to report rating    7/25/12   5     5     4     4   Dr. Denise Dunlap and her vet lab technician have always been very knowledgeable and kind to us. Always willing to spend extra time answering questions about special care or treatment options, and never talking down to me like some vets tend to do. She may come off as blunt to some, but she doesn't sugar-coat anything and try to baby owners. Dr. Dunlap once spent 8 hours straight in emergency surgery with my dog to save his life, he made a full recovery and healed wonderfully. She even took extra time to look into the cause for us, including tests on his bladder stones at no charge to us. She helped us give our elderly diabetic cat the best care possible and made sure we knew the most recent research on diabetes treatments, phoning to keep us updated when she found something new. She really cares about keeping up with advances in the veterinary medicine field. The clinic tends to be very busy, which can often mean longer waits, but Dr. Dunlap always gives the animals thorough care. RID: 36065
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Click to report rating    3/23/12   3     4     2     1   They jack up the prices of their medications like I could not believe but won't give me a prescription to fill it elsewhere unless I pay for another visit and a re-test. When they first called to ask how my pet was doing and I said he wasn't completely better they said he would need more medication but when I wanted to get the medication elsewhere for a much lower price they suddenly wanted more $$$$$ to recheck him. RID: 33088
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Click to report rating    2/27/12   4     5     4     4   After a lifetime of experience, I have chosen to continue with The Fleetwood Veterinary Clinic. The true care of animals is shown in many ways. Thanks for many great experience with my beautiful lab dog. RID: 32502
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     11/28/10   SYSTEM: 3 negative duplicate or disallowed ratings automatically removed 
Click to report rating    9/19/10   2     4     1     1   I brought year old dog back into the clinic last Friday. Found a wire fish line stitch from a neutering 5 months previous at this facilty. The secretary asked if I made an appointment.. no. I just found the stich now. She said I had to come back , I said I wasn't as the problem was the clinic. Waited 45 mins. before the secretary took the dog to see Dr. would not let me go with him. She brought him back and said the stitch was removed and he was fine. The original neuteuring didn't go well, and he had infections. The vet said it was from licking. Really it wasn't from licking, as the milk jug was kept on his head.$$$ medication Then the stitches came apart and it was redone and more medication was given. $$ I checked the dog a few days later since they said the stich was removed and can still feel the top of the stich. Like they just cut it off flush with his skin. I sent this letter to them basically with NO REPLY. My other dog needs spaying but I won't go here RID: 19820
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Click to report rating    7/22/10   1     3     1     2   Lost two pets under their care due to lack of care. Simple tests would have saved my beloved dog - they never suggested the tests. Staff argumentative and uncaring. RID: 18909
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Click to report rating    11/14/09   5     5     5     5   Excellent vet, but the staff turnover is very high. She does not treat them very well. RID: 15323
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Click to report rating    7/8/09   2     2     2     2   I can't beleive the staff turn over at this place. My dog was in there weekly for a year and there was a new girl every other week. I was in there one day and the way she was yelling at her staff was disgraceful. I haven't been back since. I just can't respect someone who treats people that way. As for the care of my dog...well he's dead. RID: 13429
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Click to report rating    4/13/09   5     5     5     5   Fabulous Doctor. We've had her for years as our vet through both dogs. Takes the time to talk to you and tell what is going on. When our first dog was so sick during his last days, she took him home with her. I can't say enough how wonderful she is with the animals and the owners. RID: 12419
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Click to report rating    3/2/09   5     5     5     5   Dr. Dunlap and her staff are excellent and she is the only vet out of about 10 that diagnosed my dog's illness correctly. RID: 11923
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Click to report rating    11/19/08   5     5     5     5   Dr.Dunlap is a wonderful vet. She is easy to talk to, and she tells you what she is going to do to help your pet and what is more important, why she is doing it. You will not find anyone like her. The staff there are friendly, just good people. I switched from my previous vet to this one and what a differnce! I'm just kicking myself for not finding her sooner to be my pet's vet. RID: 10637
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Click to report rating    2/14/08   5     5     5     5   Dr. Denise Dunlap is fabulous. She is one of the few vets near White Rock that offers holistic care. She spends time observing and getting to know our dog. I highly recommend Dr Dunlap! RID: 7340
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