Our fearful, 16 yr old or older lab cross is very fearful and mistrusting of animal clinics. From the first moment, Dr Desouza treated Sophie like an old and dear friend and won her trust. He takes a realistic and practical approach, not pushing pills and intrusive tests on a very old animal in the final stages of her life.
Dr. D'souza is not someone I would recommend because he is not aware of new conditions or how to treat pets. He himself doesn't have any dogs -- only those with cats go there. He is a calm doctor but has prescribed incorrect medication. His answer to problems is to give Tylenol .... Yes .... Tylenol for almost everything -even an ear infection. Thank god my girlfriend got a second opinion and we were able to address the issue.
This is a great vet. Dr. deSouza is very caring and understanding as is his staff. They love animals and it is not about the money as he was very reasonable. Well connected to Dr. O'Grady previously from OVC in case your dog has any cardio problems.
I took my beautiful cat Rainbow for a check up to this close by clinic. I was very impressed with the caring staff and Dr. D'Sousa knowledge. Rainbow was treated with much love and patience. I definitely recommend this clinic to any pet owner. Fees are very reasonable
Dr. D'Souza is AMAZING. I've dealt with a few or toronto's vet clinics and this one is by far the best. They really take their time and truly care about the animals. He doesn't rush, and always takes the time to explain things and makes sure I understand before leaving. They also took my dog home with them when I had to board him the night before he was neutered because he was frightened and there wasn't any other animals in the office over night. And they're reasonably priced too. I never feel like I'm getting ripped off.
Doc Ralph is awesome. He's amazing with my dog and he takes the time to explain everything to me as well. My dog loves him. The staff are helpful and super friendly. Easily one of the best clinics in Toronto
Today was my first time visiting Ellesmere Animal Clinic. Dr. Ralph D'Souza is very nice and you can tell he cares about animals. He is patient and kind and he knows what is he doing. Clinic is small but very clean and the staff are very friendly! I am very satisfied with the service I received for my 10 week old Chihuahua and we both left the clinic happy! I would recommend this clinic to anyone!
vet and staff are all really great. vet is knowledgeable and my dogs love him. prices very reasonable. i like that he doesn't try to push meds and unnecessary vaccines on us! i would highly recommend this clinic.
Vet is very friendly and compassionate. He is very relatable and thoroughly explains what he's doing and why. Overall the clinic has a very friendly and caring feel to it.
The staff are very nice and helpful. The vet is very knowledgeable, patient, compassionate, and clearly loves animals. He is very nice and polite with clients. Clinic area is a bit small but very clean. No long waits. Reasonable pricing.
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