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![[Key]](/local/images/key_blue_header.gif)
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1/29/13 |
5 |
5 |
5 |
4 |
I too was lost when Dr. Kaplan left. I will attest that now Dr. Mandy Seymour is great and seems like they've made the process more efficient and are spending quality time with my animals and getting great care. I left but have returned VCA Lake Otis has re-earned my business I would try them out again as my dogs are happy campers. |
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6/19/11 |
2 |
3 |
3 |
1 |
In 2010, two excellent vets, Karen Brophy and Heather Kaplan, left this practice. I understood from conversation with various staff at the time that the VCA management was pushing the vets to spend a shorter time with each client. There was a massive turnover of front office staff at the same time. |
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3/19/09 |
5 |
4 |
4 |
4 |
Dr. Heather Kaplan is awesome!!! She had extensive knowledge of 'Alaskan' injuries and ailments and a depth of common knowledge that alleviated our concerns and had our baby well on her way to recovery. |
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8/26/08 |
5 |
5 |
5 |
3 |
Dr Heather Kaplan is awesome and worth the money. |
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12/23/07 |
1 |
3 |
1 |
1 |
Need more breed specific education, misdiagnosis almost cost me $5000, they are more concerned about making money than the dog |
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12/1/07 |
5 |
5 |
4 |
1 |
Loved the Doctors that saw my pets, but not the cost |
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10/19/06 |
4 |
4 |
4 |
4 |
Easy to work with, friendly staff. |
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