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![[Key]](/local/images/key_blue_header.gif)
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4/29/13 |
5 |
5 |
4 |
4 |
I have been a client since Dr.'s Charnock and Moir took over in Oakbank. Service has been excellent, and it's always nice to hear Nancy on the phone -absolutely no complaints! |
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4/7/13 |
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SYSTEM: 2 negative duplicate or disallowed ratings automatically removed |
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1/30/13 |
5 |
5 |
5 |
5 |
We've been clients for nearly 10 years now and could not be happier with the service received! Every test, medication and treatment was thoroughly explained to us during both our cat's fight with FIP and our puppy's fight with Parvo. The vets and staff have always put the well-being of our pets first - above and beyond the size of their wallets. |
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12/23/12 |
3 |
1 |
1 |
1 |
not a good place to go i have 4 dog and i will never go back |
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9/4/12 |
5 |
5 |
5 |
5 |
Dr Charnock was amazing with our sick dog and very patient explaining different tests, following up on phone calls to see how our dog was doing, taking the time to really answer our questions. He came after hours to give us medication and was flexible in appointment times etc. In the end we couldnt find answers and ended up putting our dog down and they were very accommodating and comforting in an extremely hard situation for us. It will be a while before we are ready for another dog, but when we are, Oakbank Animal Hospital will be the only place we will take it. |
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5/3/12 |
5 |
5 |
5 |
5 |
I will never take my animals anywhere else and I don't have to because they are available 24 hours a day for no extra cost! All staff have been excellent and Dr. Fleming has gone above and beyond, she has been amazing to my dog who has had numerous joint problems. I have never met such empathetic doctors, they truly care about the animals and their owners best interest over anything else. |
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4/14/12 |
4 |
5 |
5 |
5 |
Have been taking my dog here for past 3 years. Vets are incredibly knowledgeable and bills have been reasonable and far less than I would pay in the big city. The do have an on-call vet 24 hrs a day which i was amazed at when my dog had his first siezure at 7:00 in the evening 2 years ago!!! |
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2/8/12 |
5 |
5 |
5 |
5 |
Dr Fleming and all the staff have be incredible to our now passed dog and our family.They have met us at the clinic after hours even in the middle of the night to treat our sick dog and were unbelievable compassionate at the end of her life.There is no where else I would go or trust to care for our family members! |
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11/14/11 |
2 |
2 |
2 |
2 |
Called with a sick Cat on the rememberance day weekend. They wouldn't see him because he wasn't registered there. A VERY UNCARING POLICY if you ask me. My pet is sick, but because I just moved and didn't have time to go there, they're attitude says "Too bad for your cat / pet". the "I'm very sorry and I care about animals" reply STILL is uncaring and unacceptable in my books. I had to go to Beausejour instead. I can't say if they're treatment is any good, but if their reply to me over all this is any indicator, I wouldn't be surprised if Money and lousy service is all they would care about. Either way, I rate them a "2", JUST BECAUSE. Take your chances with them, don't say you haven't been warned. |
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9/5/11 |
5 |
5 |
5 |
5 |
This clinic offers a great service to pet owners. I have been taking my dog there for several years, and am grateful for the staff's professionalism and caring. Dr. Vonderbank is awesome! |
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3/3/11 |
5 |
5 |
5 |
5 |
I have been bringing my animals to Dr. Fleming for over 7 years. She is always very caring and always answers my concerns. The staff are courteous and friendly. I have had to call her after hours and she had called me back in 1 minute. When I call the office, she always returns my calls. I have referred her to my family and friends. This is the only vet that I would bring my animals to. |
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1/19/11 |
5 |
5 |
5 |
5 |
I've been using this clinic for a number of years for my dogs, cats and horses. All the vets are excellent and the other staff as well. When your dog is happy to go there, tail awagging, that's a good thing! They have always been thorough, kind and understanding, with excellent 'bedside' manners with all my pets. I can't say anything about them other than they are great! |
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1/14/11 |
5 |
5 |
5 |
4 |
All vets here are competent, using numerous of them over the years, they are very caring. I have had to use their emerg. serv. a few times duing holidays, weekends etc and they are quick to respond, professional, caring and informative. One year Dr. Fleming even took one of my baby puppies home to try to save it! Recently I had an emerg. that ended up in putting my old dog down. Dr. Flemming and the staff were excellent and were there again for me in the time of need. If you want excellent care go there. Thank you all. |
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1/14/09 |
5 |
5 |
3 |
4 |
The staff is great and Dr. Charnock always takes the time to cover all of my concerns. I would recommend this vet to anyone. |
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