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Worthington-Bovaird Animal Hospital veterinary clinic reviews

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Worthington-Bovaird Animal Hospital
veterinary clinic
Treats:  Cats
Treats:  Dogs
Services:  Surgery
Website:  w-bah.com external link
Phone:  +1 905-495-7750
Profile updated: 7/21/12    Submit profile update    Subscribe to profile updates

good quality
Rating: 3.6 out of 5 based on 26 reviews.

Veterinary Clinic Worthington-Bovaird Animal Hospital has a good overall rating on VetRatingz.com.


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Comments
 
Click to report rating    6/27/13   5     4     5     4   Brought my dog here a short while ago, was very distressed by his condition. The lady working, Steffanie, was so helpful and polite! Made me feel at ease and was so great with my dog. She and the doctor did some tests and in the end everything was OK, thank God! Will be coming back, so amazing to have a genuine pet lover like Steffanie help not only my poor pup, but me as well!Great medical care AND great Customer Service? Can't be beat!!!Highly recommend!! RID: 43348
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Click to report rating    6/26/13   3     5     4     5   I have brought my dog here many times usually during the day and have found everyone and everything exceptional. Recently I brought my pet in during the evening the blonde lady was rude not only to me ( a long time client) but to other people as well. The appointments were behind my guess is because of her attitude and not dealing with people promptly. I won't be going back in the evening again. RID: 43315
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 5/12/13   1     1     1     1   I've had quite a few of the poor experiences already stated here. No need to repeat. I'd avoid this place, sorry. RID: 42436
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Click to report rating    4/1/13   5     5     5     5   First took my Pekingese to see Dr. Moondian in 2012 after a bad experience with another veterinary practice. What a HUGE difference. The Dr. actually got down on the floor to play with my dog, fully explained all components of his checkup, as well as explained somethings that I should be doing at home to help with my dogs well being. The front desk staff were helpful and cheerful, and the clinic itself was clean and well kept. Overall the cost isn't the lowest in the Brampton area, but it is one of the most cost efficient. When we went back a month later for my little guys heart worm testing he was wagging his tail (something he never does at the vet!!) RID: 41453
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     3/24/13   5     5     5     5   I'm truly shocked when I read some of the reviews here. I absolutely cannot believe that they are true. Dr. Moondian is one of the kindest, gentlest veterinarians I have ever come across. I started bringing my pets to him when my lab/rottie cross, Sabbath, developed arthritis in his knee and was having trouble walking. Dr. Moondian called another Dr, in for a second opinion. He was awesome throughout the whole ordeal. I asked him if Sabbath needed to be put down as his quality of life was deteriorating and Dr. Moondian told me that would be a last resort and gave him the proper medications so he was up and walking again. Each and everytime Ive brought my animals her the staff have been polite and caring. Dr. Moondian is very personable and have never had a negative experience with him or his staff. I have three small dogs so that's a fair amount of visits over the years.I will never forget the kindness he showed me when I did have to eventually put Sabbath down. The best doc..Lisa K RID: 41291
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Click to report rating    3/21/13   5     5     5     5   First and foremost, if I could rate higher than a 5 .... I would! My Shih-Tzu Stitch was never a patient of this clinic, bit finding their information online, I decided to call and discuss the issue my baby girl was experiencing. This all happened today. Stephanie was a pleasure to speak to on the phone, and advised for me to bring Stitch in so she may look at her and assist the best she could with the issue. Dr. Moondian was not in today, but Stephanie called him to ask a question, and he impressively suggested he would come in. AWESOME!!! He arrived 20 mins later, in the meantime, Stephanie kept us calm and assured, especially Stitch. After Dr.'s arrival, he did what he had to do and now my baby girl is home resting. He was kind, thorough and to the point. Gentle as well. Stephanie was a delight and very gentle and attentive to Stitch. I have nothing but praises for this clinic. We will return, I will definitely recommend them. I apologize to those who've had a bad experience. RID: 41228
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 2/26/13   1     3     1     1   I went in because my boy (kitty) had a cough and sneezed. The receptionist was exceptionally rude. She told me to turn the cage to the wall because she did not want the office cat to catch whatever my cat had. The vet was 25 mins late, barely looked at him and prescribed meds for anal issues and rushed us out. I wondered why as I mentioned it was a cough, that indicates some a flu or respiratory illness of some sort. paid for the examination but not the meds and made my way out. ┬áBefore leaving, I said I'd write a review and the response and tone I got from the receptionist was really shocking, "Go right ahead because we have that covered, good luck finding a cheaper doctor." I highly suspect that all these 5s written here right after a bad review is the Vet's office. ┬áThe fact that you have to sign-in to make a rating on this particular Vet says something about their poor integrity.Still in disbelief to this day. My boy is doing fine thanks to another Vet. It was a cold. Cheers. RID: 40714
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     2/17/13   SYSTEM: 2 negative duplicate or disallowed ratings automatically removed 
Click to report rating    2/1/13   5     5     5     5   This Veterinarian Clinic is awesome! The staff is very nice and helpful, when ever I enter the clinic the staff and doctor treat my dog and I with great respect. It really feels like I am entering a family members house rather then entering a Veterinarian Clinic. The Doctor and his staff are great! RID: 40106
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     1/27/13   1     1     1     1   Without going into too many details, I am having my info faxed elsewhere. Cold environment. Something has to be done about the front desk. Calls are never returned, horrible billing and harsh treatment of my rotty. This man had the nerve to tell me after my second visit that rotties are poor pets just because my girl growled when he was checking her tempature. The first time we went he did not seemed interested in being caring at all. I thought it was just a rough day. The prices are fair but I rather myself and my pup be treated like we are appreciated as clients. Left a really bad taste in my mouth. Judging by all the reviews I am not alone. RID: 39959
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Click to report rating    1/26/13   5     5     5     5   Dr. Moondian is fantastic! He is very down to earth and will take the time with you at your appointment to answer your questions and examine your dog or cat. He is an experienced veterinarian and absolutely loves animals. Stephanie and Lisa are both incredible: they are both super friendly and highly trained, experienced and compassionate with the animals. The clinic is kept very clean, and prices are reasonable. I definitively recommend this hospital to everyone as I have only seen great things in this hospital and never had a problem. Beautiful people at a beautiful place providing excellent veterinary care!!! RID: 39945
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Click to report rating    1/22/13   5     5     5     5   Excellent vet and staff. Very caring with my cats and has been the best vet I've been to so far. He explains everything very well answers all my questions makes sure I have a good understanding of medications before I leave. Prices and fees are very reasonable compared to other practices. I trustmy animals are safe in their hands 100% I have been going to this practice for over a year with absolutely no problems with anything . I always get follow up calls to check in on my cats health. Overall best vet ever and prices are fair. RID: 39842
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     1/21/13   5     5     5     5   I have read the reviews posted on this site, and have to say that I have never encountered any negativity at the Worthington-Bovaird animal hospital. Dr. Moondian has provided exceptional care to my dogs, always treating them with love and respect the way a vet, someone who has dedicated their life and education to, should. The front staff, in particular Stephanie, has always conducted herself professionally, and in courtesy manner. I have also been in the clinic and seen the doctor waive his fees or not charge for certain services, so the claims that he rips people off is crazy. I would not hesitate to bring my dogs here again. Owning a pet is expensive so if you cannot afford the expenses, don't get one. RID: 39803
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     1/21/13   1     3     3     3   IF YOU LOVE YOUR PET,RUN Like the poster below I had a horrible experience here. The receptionist are the worst! One works in the day and the other in the night. I believe their names are Stephanie and Lisa. Poor customer service. I had to get my male cat neutered. On one occassion no one called me back. I asked why not and they claimed they did not have the number on file which is a lie. How is that even possible? I re-scheduled and hey made me starve him the whole night for the procedure. I brought him in the morning and the Vet Tech refused to take him in. I am so over this place and will not be returning. I read another review on google staying they left an owner's kitten over night to die and lied and covered up for each other. This place is Shady and will not return. At the same time while I was there, they wanted to leave a lady's puppy for the whole day and night with no night staff. Safe to say she left the office. I will never return here. If you love your pets. RUN!!!! RID: 39787
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     12/26/12   1     1     1     1   DO NOT BRING ANY OF YOUR PETS HERE!!!! I brought my Shih Tzu puppy to Dr Moondian and he roughed him up so bad, and poked him in the eye when he was trying to trim his fur. I told him that I would bring him to a groomer but Mr. Vet didn't listen. on our second trip, puppy remembered Dr Moodian and growled at him, much to my surprise he grabbed my puppy (three months old) by the throat and shouted BAD at him and wouldn't let him go. He told me my puppy was nasty, and had behaviour problems.This guy should not be a vet!!! My puppy is now a normal sweet tempered loving dog. Also, RUTH, his helper offered to clip my parrots' beaks (for money) said that she was trained...she used a nail clipper!!! I will NEVER go to this dump hole again. NOT a professional bunch! RID: 39240
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Click to report rating    12/13/12   5     5     5     5   I am a first time dog owner and I brought my puppy here. The front desk lady, Stephanie is great, she fully explained everything and answered all the questions I have. The doctor is nice, he boasts about himself a lot, but does a good job. Very caring, very passionate people. Will be recommending all of my friends and family to come here. RID: 39040
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     12/12/12   2     1     1     1   Bentley is my kids first pet dog. Took him to this so call vet we had to wait he was on lunch. then is started telling my daughter and myself about how bad this shih tzu are with kids. the det rought up Bentley. My daughters had to leave the room this was on first visit. second visit Bentley was given his meds for flea and worms our poor dog could not stand his heart was beating fast he was messing up himself. I called the vet. must of been something he eat. the following month we took Bentley beck for his 2nd rounds of flea and worm meds same thing happen this time the poor puppy could not function not walking, messing himself, breathing heavy,shaking. I called the vet i asked if it could be the meds i was told no there is no sideeffects i asked for the vendor of the meds to call me the vet refused to provide the information. i was told the vendor is on holidays they will call. it has been over 5 mths no one called. this so call vet is terrible. vet never return my calls RID: 39022
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Click to report rating    11/19/12   5     5     5     5   I am a long-time customer (2+ yrs). I first visited Dr. Moondian when my cat had a very bad ear infection. After taking her to many other vets who ran tests and prescribed treatments for many months with no success we decided to try yet another vet. We didn't hold much hope for her condition as our last vet said that this type of infection wouldn't just go away. Awful news to say the least. On to our visit with Dr. Moondian he immediately knew what the infection was without even needing to send a swab to a lab which would have been $$. He gave us a prescription and voila, infection cured in less than 2 weeks. My girl was feeling better the first day when he even gave her ear a deep cleaning for us(complimentary)I was so happy to find a vet who's goal was to cure my cat. This vet has a caring nature ,has an excellent bed-side manner (always treats us like we are his friends), never tries to 'up-sell'us, and is ethical and honest. A kind man & a great vet. RID: 38586
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     10/25/12   1     3     3     1   Update on my kitten. She is now worse. He did not take any tests and kept giving her medication. Had to take tests this week. Now she is in the hospital. I am so hurt and stressed out. I've only had these kittens for less than 2 weeks and already spent 600 in visits and meds and nothing. He seems to care about the money as he kept bringing this up to my cousin. He may like dogs, however, I don't think he likes cats.Just how I feel and I have to be honest. Typing this in tears because I am so hurt. RID: 38088
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     10/21/12   2     3     4     1   ******DO NOT BRING CATS HERE!*****I did not have a pleasant experience here. Date October 20, 2012 mid day. The receptionist was nice thought. I read the comments here and thought it would be a good idea. I was wrong. I didn't get any "free" first visit. My kittens had a really bad case of diarrhea. He was very insensitive (Indian doc I believe). Told me how they could die and needed to do a viral test to see if they would die anyway.CWTF?? I did not take the test. You want more money just because??? haha w/e. I was so upset. He scorned them, handled my 8 week old kittens very harshly. They were so scared and he did nothing to try and make it comfortable I was very heart-broken leaving that office and will never return. RID: 37984
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     4/29/12   SYSTEM: 2 positive duplicate or disallowed ratings automatically removed 
Click to report rating    10/26/11   5     5     5     5   Great experience....evening receptionist was a pleasure to deal with...Very happy with service...rate this clinic A+++++++++++++++++++++ RID: 28611
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Click to report rating    9/15/11   5     5     5     5   VERY happy with my experience here. very well priced, they did not charge me for my first visit. praised my puppy a lot and treated her very well. my puppy had surgery had had some complications, i went back like 3 times and he saw her with open arms both times, and did not charge me, medicine was explained well, and was very reasonably priced. nice facility and clean, and staff is nice. will recommend this vet to all my friends and everyone I know. RID: 27630
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Click to report rating    7/27/11   5     5     5     5   We got 2 puppies and took both of them to this vet as it is walking distance. Stephanie the receptionist is very friendly to them and the pups go to her with tails wagging. Dr. Moondian is very personable and treats the pups as if they were his own. It is nice to be greeted with a handshake. He is very thorough with his explanations and makes sure that you leave his office with no unanswered questions. RID: 26534
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     3/31/11   1     1     1     1   The staff is very rude and the doctor seems incompetent. i had just got my new weimaraner puppy and he had diarrhea for a few days so i took him in since it was the closest vet in my area. the first thing the receptionist said was "ohhh a weimaraner... i hope you know what you got yourself into because you dont hear too many good things about this breed... high strung, stubborn, bad with children..." i couldnt believe what i was hearing!!! all which is untrue by the way... then the doctor takes a look at my puppy and looks at his ears and didn't know if it was an ear infection but he wanted me to give him antibiotics... he keps smelling the ear and saying i need to cclean his ears and i asked him to shoe me how and he said he would have to charge me! once again, i couldnt beleive what i was heering... i paid for my visit and never went back agan!!! RID: 24005
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Click to report rating    10/12/10   2     3     4     5   Loved the veterinarian, Dr Moondian...very thorough and caring with the animals and took time to explain meds, methods and needed follow up in detail. Evening receptionist/vet assistant Britney was fine but daytime receptionist was a real piece of work...very negative and b*tchy. I heard a story from someone else who went there about her saying "I guess I better get out that euthanasia form" when admitting a certain patient. Why would anyone want this person to be their front line person for clients? She could be the difference between a successful and non-successful practice for this vet. RID: 20229
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Click to report rating    8/14/10   1     3     3     3   Front desk woman was AWFUL! Didn't greet us, looked unkempt, was wearing a sweater that appeared to have PAINT stains on it, & she wasn't friendly. Heard her answer the phone & she did not have a pleasant phone manner either. The vet here was very nice. I didn't have a problem with him at all; he seemed very caring but, he's GOT to get rid of that greyish haired chick up front! YIKES! RID: 19223
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Click to report rating    7/17/09   5     5     5     5   New clinic opened this year-2009. Support staff and Doctor are very caring. Will go the extra mile for their patients. A+ RID: 13520
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