Dr. James Waren reviews
Dr. James Waren
veterinary clinic
Treats:
Cats
Treats:
Dogs
Services:
Dental
Services:
Surgery
Ownership:
Private / Single Location
Profile updated: 8/24/11
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Rating: 1.0 (1-5)
based on 1 reviews.
Veterinary Clinic Dr. James Waren
has a poor overall rating on VetRatingz.com.
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The following ratings and comments have not been substantiated by VetRatingz.com.
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Review |
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8/24/11 |
My beloved cat, Abby, was euthanized 3 weeks ago. No one at Northbrook called to let me know I could pick up her ashes. Finally, I went into the clinic because I knew her ashes must have arrived. Unbeknown to me, Dr. Warren had been keeping her ashes locked up in his office because there was a billing error and I owed the clinic some money for her euthanasia. I was never billed for this and was unaware that I owed the clinic money. I was more than willing to pay the balance. But when I requested Abby's ashes, Dr. Warren taunted me by showing me her ashes but not handing them to me until I handed over my check. Instead of the kindness and compassion I needed, he was unbelievably cruel, I was devastated and appalled that any vet would treat a client in this manner. To make matters worse, Abby was a clinic cat at Northbrook for 4 years before I adopted her. The staff knew her. If Dr. Warren would treat me this way, how will he treat other clients?
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