Upper Canada Veterinary Services reviews
Upper Canada Veterinary Services
veterinary clinic
Treats:
Cats
Treats:
Dogs
Treats:
Horses / Livestock
Services:
Surgery
Ownership:
Private / Single Location
Website:
uppercanadavet.ca 
Phone:
613-774-6386
Profile updated: 7/12/16
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Rating: 3.3 (1-5)
based on 6 reviews.
Veterinary Clinic Upper Canada Veterinary Services
has a fair overall rating on VetRatingz.com.
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The following ratings and comments have not been substantiated by VetRatingz.com.
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9/23/18 |
Been taking my dog there for 8 years now. They do not gouge or suggest unnecessary procedures. Dr. Dutnall seemed to genuinely care about his wellbeing, and offered quite a bit of valuable advice.
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7/1/17 |
Wow, I can't believe the bad reviews. I have seen Drs. Hamilton and Dutnall, (as well as locums) and I have never had bad service. Dr. Dutnall did major surgery on my cat's dislocated hip which undoubtedly saved me from having to have him put down, and did it at a fraction of the price of a city vet. He now round without even the slightest limp. She always treated me with the utmost kindness, respect and professionalism. She wasn't afraid to express strong views, but was it was always fair and in the interest of the pets. It absolutely broke my heart to hear she left, and I wish her all the good I possibly can. They don't mind when I pop in with weird questions, or to have them take a look at a lump or bump. The prices are WAAAY better than a city vet, and even many country vets. The staff have always been super friendly and helpful to me. I am very sad to hear others were so disappointed, because I, personally, would recommend them most highly.
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5/3/17 |
My experience at UCVS was a pleasant one. There Doctors care very much about the well being of their patients and is apparent in the way they are handled and their medical abilities. Dr. Dutnall and Dr. Armstrong take such pride in their jobs and their staff. The veterinary assistants and Veterinary Technicians work as a team in preforming their duties. I will always recommend this clinic to my fellow animal lovers.
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2/9/17 |
Assistants are hired as technicians. Which means that your pet is NOT getting proper care especially when surgery is needed! The owners are more focused on making money than on the treatment of animals. Which shows in the care, or lack thereof, that they take when hiring proper staff, training and keeping staff. Which you can view on their website. Has your pet or a friends pet died during surgery here??
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2/4/17 |
The animal care has decreased dramatically. Reason is they call vet assistants, and lay people (basically just a person off the street) vet technicians. These people ARENT trained in surgery's, emergencies,etc. Doing this puts your animal at risk. A vet assistant is only trained in restraint, kennel cleaning, and basic nutrition. The staff is constantly changing as everyone seems to quite. The reason why is very apparent when u seen how dutnall and her husband treat their staff, not to mention the way they talk to the staff about clients. Both dutnall and her husband my think you can't hear them with they door closed, but let me tell you, you certainly can hear ever name they call you, or your pet. Very disrespectful clinic. With absolutely no quality care.
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7/12/16 |
Had a bad experience with my treasured loved one being spayed. There is not enough character space to explain it all so I will just give you the major points. I don't feel they have respect for the animals. There was a HUGE lack of communication post-op. She ended up infected (due to negligence on the part of staff). I was nothing but polite and respectful with them all. I was just not impressed with the way we were treated...and when I told the Doctor I was taking my services elsewhere, she did not even ask why or even apologize for anything...because she just doesn't care. It is time for her to retire.
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