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SYSTEM: location changed from Pocatello, ID to Chubbuck, ID |
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SYSTEM: location changed from Chubbuck, ID to Pocatello, ID |
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9/16/12 |
1 |
1 |
1 |
1 |
high price, low care, poor communication. find another
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6/13/12 |
5 |
5 |
5 |
4 |
Wow! I love this clinic and its staff. My dog and I arrived about 10 minutes early, expecting to have to wait, and they took us in right away. All of the people who work there are so kind and professional. The clinic is clean (without even the slightest bad odors usually associated with vets) and I would recommend BAMC to anyone needing veterinary care for their animal.
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6/9/12 |
5 |
5 |
5 |
5 |
BAMC has been great with both our cat and dog. Every visit we are greeted and helped immediately! The staff is always friendly and professional.
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5/29/12 |
4 |
5 |
5 |
4 |
They are awesome. I've gone to a few other vets before finding them and I would never go anywhere else again. They know what they're talking about and take great care of my cats and dogs and always remember who we are.
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5/25/12 |
5 |
5 |
5 |
5 |
BAMC has taken such good care of my dogs. Mesha and Remie love going to the vet. Doctors and staff very friendly and knowledgeable. I would recommend BAMC to anyone who loves their pets. Nicole
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5/7/12 |
5 |
5 |
5 |
5 |
I have been going to this clinic for the 5 years I've been living in Pocatello and wouldn't go anywhere else. I actually ended up with a dog we got in California that had heartworm and the vets. were phenomenal in treating this very difficult and touchy disease. My dog made a full recovery and the veterinary office donated to a charity in his name for research on heartworm. My current dogs are never nervous about going to the vet. and get treated royally as do I. You can call them any time of the day or night. If you need something they don't have they will order it for you. They also explain everything thoroughly to you and answer all of your questions without making you feel rushed.
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2/20/12 |
5 |
5 |
5 |
5 |
Your pet is important to them, they are caring, gentle and kind. They explain what they are doing as they are doing it.They know that your pet is family and they treat them as such. I recommend them to everyone.
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1/8/12 |
5 |
5 |
5 |
5 |
Dr. Rowntree assures me that most cats are pretty healthy and only require routine examinations and vaccines. I have been blessed (or challenged) by the fact that most of my cats have special health challenges that require special care. I believe that they deserve a chance, so maybe that's how they all came to be at my door. Regardless, Dr. Rowntree and Dr. Rantala have been so great in working with me to try and get the best treatments at the most affordable costs.They are non-judgmental, understanding and compassionate when you find yourself in tears when things aren't looking too good for your pet. Over the years they have saved the lives of at least 3 of my cats (one of them twice). Words cannot express how thankful I am to have such great care available for my babies(because that's what they are). The doctors and staff at Bannock Animal Medical Center really know their 'stuff' and I recommend them 10 stars out of 5.
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11/27/11 |
5 |
5 |
5 |
5 |
Loved Dr. Roundtree! Very knowledgable,personable, and explained things in terms we understood. Staff was very friendly and the facilities were beautiful!
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2/16/11 |
5 |
5 |
5 |
5 |
After several disappointing attempts to find a veterinary practice we totally trusted with a warm and welcoming staff, we finally hit paydirt! Dr. Rountree and his staff treat owners and their pets more like neighbors than patients. Appointments never feel rushed and are concluded only after all questions and concerns have been addressed. When dealing with difficult issues regarding our pets' welfare and the ensuing heart-wrenching decisions, we've so appreciated the straightforward way our options have been presented, and the reassurance that the decision we made would be completely respected and supported. Also, BAMC is immaculate. Any newcomers would be impressed--no, delighted--with the steps that have been taken to create an atmosphere of friendliness. It's more than just a comfort to bring a pet into this state-of-the-art facility with professionals who sincerely care about animals and their people. Heavens, they even offer refreshments! Does it get any better than that?
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1/30/11 |
5 |
5 |
5 |
5 |
We are very fortunate in our community to have a wonderful veterinarian & staff. Dr. Rowntree and his medical staff at BAMC fought courageously & aggressively to save our beloved English Bulldog, Barkley. Barkley was diagnosed with kidney failure on a Monday and lost his courageous fight four days later despite heroic attempts to save him and ease his pain. BAMC not only did everything to comfort Barkley, they showed great compassion to our family.
Losing our pet has been devastating, but having the wonderful staff at BAMC has eased the burden and pain. There was not a dry eye, not at our house nor at the BAMC. Having compassionate veterinarians & staff members, who genuinely care deeply for the whole family (pet and humans) means a great deal. BAMC exhausted all resources in attempts to save Barkley and didn’t allow for egos to get in the way. The BAMC facility is staffed with exceptional people who are highly qualified and loving. We will be forever grateful.
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1/18/11 |
5 |
5 |
5 |
5 |
To make a long story short we have 2- 6 month old pups were having some allergic reactions. The female was having severe reactions and the male was moderate but had a limp in his right front leg that would come and go. That vet office was too busy that day to see them and they MIGHT be able to work them in later that day. We had to get into a vet right away decided to try the vet our daughter was seeing. They worked our pups within an half hour. We worked with this new vet office for over 6 months and they we unable to relieve the allergies or the limp. $1200 and no real results. Our daughter had just had an emergency with her new little pup and the only vet office that could take her pup on short notice was BMCVET. They were able to save the new little pup and with great emotional reassurance to my daughter and her family. With that, we decided to change vet office. It was worth it on our first visit...with both dogs. Noticed that he listened instead of telling us the pups symptoms.
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12/19/10 |
5 |
5 |
5 |
5 |
They are great! We have had multiple pets receive wonderful care here.
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11/18/10 |
5 |
5 |
5 |
5 |
This place just screams "we love your pet"...not literally, but you can just feel it as soon as you walk in the door. The technicians are knowledgeable and friendly. The doctors really try to help you be the best pet parent you can be. I have 2 dogs and 3 cats that I bring to BAMC and we always get great care.
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