Doorbell Vet veterinary clinic reviews
Doorbell Vet
veterinary clinic
Treats:
Cats
Treats:
Dogs
Services:
Surgery
Ownership:
Corporation
Website:
doorbellvet.com 
Phone:
585-264-0200
Profile updated: 8/24/15
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Rating: 3.7 (1-5)
based on 3 reviews.
Veterinary Clinic Doorbell Vet
has a good overall rating on VetRatingz.com.
The following postings have not been substantiated by VetRatingz.com.
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12/28/18 |
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Our dog passed away from cancer recently. We found Doorbell Vet, so we made a call. Doorbell Vet's CSR told us that she would give us a call back within 2 hours to let us know if there was an opening or not.
We never received a callback, ever. Not after 2 hours, not after 2 days. We left our name, phone number, and address. We were very clear that our situation was very serious.
Because we waited, our dog missed an appointment at our main vet. She was suffering for six hours more before we were able to put her to rest.
While we cannot attest to the quality of care that Doorbell Vet provide, we can absolutely say that their customer service is thoughtless and insensitive. If they did not have any spots open that day, we would have understood. We did call in with very short notice. But given our dire situation, they could have at least called us back or left a voicemail. This is absolutely unprofessional, and for this reason, we absolutely do NOT recommend Doorbell Vet.
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SYSTEM: Name changed from Veterinary Housecall Services Of Rochester to Doorbell Vet |
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2/6/07 |
5 |
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Dr. Silberg is absolutely the best. He cares for the animals and gives them quality care and allows them their dignity. He is a true healer
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12/22/06 |
5 |
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Dr. Larry Silberg is one of the finest vets I have ever dealt with. He is compassionate, skilled and a wonderful diagnostitian. He has cared for my animals for 15+ years. His receptionist is also wonderful-knowledgable and professional. The biggest plus - he comes to your house - just like James Herriot. For surgery you have to go to his "office" which is Companion Animal Hospital. The staff there (techs/receptionists) are good as well.
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