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SYSTEM: 3 positive duplicate or disallowed ratings automatically removed |
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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SYSTEM: 3 positive duplicate or disallowed ratings automatically removed |
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1/25/10 |
5 |
5 |
5 |
5 |
Our experience with you is great. We have our 3 dogs & one cat that you take care of. We have referred about 4 people to you. We are very happy with the service there. They have gotten back to us and thanked us for telling them about our experience with you. They really did like the way their pets were taken care of. Also, the hours are great.
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1/5/10 |
5 |
5 |
5 |
5 |
I feel that since this was the first time we had to take one of our 5 cats to a Vet up here in Tracy (we had one in another location) we had to havea cat put to sleep and the Dr. and the people at the front desk were very supportive and I have given there info to other friends for them to use the same place. I will continue to taKE MY 5 CATS THERE FOR FUTURE APPOINTMENTS, WE GOT ANOTHER CAT SO WE HAVE 5 OF THEM AGAIN.
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3/12/09 |
5 |
5 |
5 |
5 |
This is a great vet hospital. They provide best vet care in the area. There prices are also very reasonable and the facilities are awesome. I highly recommend them to everyone. They are very convenient. I can come in at a moments notice. Best vet!
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9/25/08 |
1 |
1 |
1 |
1 |
Worst ever palce you can go.never Board your animals here.Thay don't clean them or give food to you.When you go to pick them up, they will make you wait for one hour and in the meantime will wash ans dry your pet, so he seems fresh to you.They neglect animals.Please don't trust them with your pets, as my pet is so traumatized after boarding there that he yrinates everytime whenevr he enters a vets office.please find some good place for boarding.
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8/22/08 |
1 |
1 |
1 |
1 |
Wait was very long 3 hours for one dog. All I needed was shots and they took the dog away for like an hour! Prices are way too high. They also told me the price they were going to charge and then added other fees to the bill. They took off my pet's leash and then could not find it after they returned my pet to me (more time spend waiting for them to look for it).
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7/29/08 |
1 |
1 |
1 |
1 |
THE WORST COMPLETE WORST OF ALL VET HOSPITALS, I WONDER JUST WHAT HAS THE WORLD GONE WRONG, Stupidy and workforce has gone together to this very vet hospital.
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7/9/08 |
5 |
5 |
5 |
5 |
Outstanding, they truly live up to my expectations. I have never found more caring and compassionate vets and the staff is amazing. They offer their honesty and knowledge and allow the owner to make choices; I have NEVER felt pressured to do what "THEY" felt was best. They have seen me thru rescues and new babies, joys and heartbreaks. When I lost my iguana it was as if they lost one of their own, their kindness was immeasurable. I am forever grateful for everything they do.
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6/16/08 |
5 |
5 |
5 |
5 |
American Animal Hospital is up front about prices. Compared to city prices this clinic is very reasonable. They care whats best for the animal. They take time to follow up with a phone call to see how my 15 year dog was doing after surgery. Once you go here you will realize what care and compassion are about, after hours and all. I am a very satisfied repeat customer.
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6/9/08 |
5 |
5 |
5 |
5 |
*The BEST animal hospital in Northern California * I was most likely one of the hospital’s first clients. I have moved around the Bay Area 4 times and no matter where I move, after trying out the local area vets, I *always* return American Animal Care Center. They are worth the drive, no matter where you live! Unlike most other animal hospitals I have encountered, they *TRULY*CARE ABOUT YOUR PET! They don’t run unnecessary tests or keep your pet for overnight stays that are not necessary just to get money. They have often advised me that, yes, if I want they could do this or that test, but why waste my money when this or that will tell us the same thing? Of *course* they will run tests when they need to, but I like how they inform me and allow me to make the choice.
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5/2/08 |
5 |
5 |
4 |
4 |
My kitty had surgery here and I was so pleased with the kind, gracious staff and the clean facilities. It was nice to see people paying great attention to my cat and also to me as the owner. I felt that the vet was very professional and had a lot of knowledge about my cat's kidney problems, and was willing to explain things to me in a patient fashion.
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1/11/08 |
1 |
1 |
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1 |
had been a customer of AAH for 11 years at first the service was average but in the last few years it has become (in my onion) very bad. Example:
On 10/26/2006 I took my Kitty in to check a small abscess on her side. The vet took her to a back room to shave the area this was the last time I spoke directly with the vet. A assiant came back to the Exam room with a long list of items ---and the kitty needed surgery
And teeth cleaning---reculenty I gave the ok---I took the kitty home cared for her around the clock 3 days later I returned to have a drain tube removed-and bad stiches replaced-Next morning The hole where the drain tube was looked very large(aprox 1" dia) I CALLED THE VET SAYING I WAS CONCERENED ABOUT THE SIZE OF THE HOLE AND THE Chlorhexidine solution that was inside the area below the hole, I was told not to worry about it and to wait another 7 days and bring her in for stitch removal ,2 more days went by and I insisted in bringing he
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9/14/07 |
1 |
2 |
1 |
1 |
I had an emergency situation, and they made me wait 45 minutes to see a vet. Then Dr. Gill and her assistant Tama told me that there was "No hope" for my dog, I was crushed. They did blood tests and full body Xrays and they could not give me a diagnosis except that it was some sort of Toxic poisoning or Liver failure. They wanted to do an ultrasound and keep my dog longer than 3 days. As it was, they administered antibiotics and fluids and did tests for 3 days to the tune of $800. They didn't return phone calls. I felt completely taken advantage of because I love my pet. They are the last place I would take my animal.
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4/13/07 |
1 |
1 |
1 |
1 |
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3/10/07 |
1 |
1 |
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1 |
I hated this vet. clinic. They never got the problem fixed, when I wanted my cats de-fleaed, they didn't even wash them. all they wanted to do was sell us stuff that wasn't affective as a chemical bath was. And even the chemical bath was done poorly, I had to get my kittens bathed twice. All they care about is getting your money. Nothing else. I hate this clinic and my experience. I'm out $1,000 because of their incompetence. I highly advise everyone not to go there.
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1/19/07 |
1 |
1 |
1 |
1 |
This clinic has to be the most incompetent clinic that we have ever been too. Not only did they not fix the problem with our cat when she was brought in, they also sent her home with an I.V. in her leg which we had to take out, forgot to deliver the medication that she was prescribed and we never once were able to speak with the actual Doctor for our cat. This vet clinic does not take into account the wishes of the family. Our cat is 18 years old and was having some minor difficulties. We were specific in telling this clinic several times we wanted only comfort care for our cat. They totally disregarded this several times, asked many times to run additional tests that were needless. I would go so far as saying they were cruel to our cat by subjecting her to needless tests and sending her home with an IV needle stuck in her leg. Please take your business to a humane vet clinic rather than support this clinic.
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