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5/12/20 |
1 |
1 |
1 |
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. At a different vet, We paid $200 for a splint to be made and placed on our new Tagu lizard... they said they knew how to deal with him. A week later, we got news that he had to have his leg amputated due to it being placed too tightly. Very upsetting. We then took him to this clinic where they couldn’t repair and let him die. Absolutely devastating when they didn’t keep us updated. Definitely will be filing complaints with the veterinary board
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1/15/17 |
2 |
4 |
5 |
1 |
This business wasn't clear about the outcome of the procedure recommended and therefore after a bill of $2000 the procedure ended negatively. I wouldn't recommend them.
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12/12/16 |
5 |
5 |
5 |
5 |
I have been taking my dog to Dr. Katie for 2 years. She has always been exceptional. She has consistently gone above and beyond to ensure not only that my dog has the best care possible, but also that I understand all of the options available for treatment. She always takes her time with explanations and ensures the best possible experience for my dog. Since my dog has seen her since she was a puppy, she LOVES going to the vet and actually gets excited when we pull in the parking lot! The reception staff is also second to none, consistently providing amazing service. I have also seen Dr. Mazzocco and Dr. Pascos and they were both exceptional as well. Highly recommend this clinic if you are looking for a team that really has the best care of your pet in mind! Thanks Campus Estates!!!
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5/14/15 |
5 |
5 |
5 |
5 |
i took my rabbit here today, called this morning and got an appointment for this afternoon. i can say nothing but good things, dr morin was awesome with my rabbit and i, also the 2 vet techs were great as well.. ill be back!
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9/20/13 |
5 |
5 |
5 |
5 |
Took my 8 year old rabbit here for a potentially very serious issue...left with peace of mind, insight into his overall health, and a bill less than anywhere I have ever taken him before (vets in Sarnia, Brights Grove, and London). The vet (Kim) was fantastic. Very intuitive and caring, and actually knew how to handle a rabbit (sadly hard to find). She was also very upfront about he costs of each thing she did/medication, and how necessary they actually are, and made things as affordable for me as she possibly could. One of the best vet experiences I have ever had. Worth the half hour drive from Elmira.
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4/23/13 |
4 |
5 |
2 |
2 |
Nice clinic in handy location. Vets seem good but punctuality has been an issue every visit. I find the "upselling" offensive.
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2/19/13 |
4 |
5 |
4 |
5 |
I have been going to this clinic for a few years, people do not understand the true cost of health care for your animals, if they did realize the true costs of our OHIP program then they would not bad mouth vets and there charges. These people worked their buts off to save my cat, their sole focus is to do what I asked and they did. I was very impressed and gladly payed my bill.Yes it was a steep bill but I got my family member back! Dr. Brown and Dr. Pascos (awesome) are the best. If you cannot afford to take care of your pet as they will eventually need care, then don't have one
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6/9/12 |
3 |
5 |
5 |
4 |
On a Sunday we needed emergency care for our old cat and this was the closest clinic. The overall experience was satisfactory and Dr. Brent Fischer appeared caring and competent. The average score on "Staff" is due to the following points which we offer as much for the clinic's review as your's. The receptionist was a little too brusk on the phone though she did soften up in person. We think introductions are important and that we shouldn't have to ask. Finally, we don't feel being asked if you want to pay before or after the pet has been euthanized is appropriate.
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3/14/12 |
1 |
2 |
1 |
1 |
I brought a dog in for overnight monitoring of an IV. It was completely ignored, when we picked the dog up the next morning it had an edema the size of a tangerine on the shoulder where the IV went in, that is the worst so-called monitoring I have ever experienced.
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4/19/11 |
1 |
3 |
2 |
1 |
WE HAVE HAD NUMEROUS BAD EXPERIENCES FROM THIS CLINIC, FROM BOGUS CHARGES ON OUR BILLS (IE:$20.00 PERSCRIPTION CHARGE FOR INSULIN, WHEN YOU DONT ACTUALLY NEED A PERSCRIPTION TO BUY HUMAN INSULIN FOR CATS)....... TO POOR TREATMENT OF OUR ANIMALS (ONCE TRIED TO SHOVE A HUGE PILL INTO OUR KITTENS THROAT UNTIL SHE CHOAKED - FINALLY GAVE SMALLER PILL)......TO EXTREMLY POOR BEDSIDE MANNER - TOLD HUSBAND AND MYSELF OUR CAT HAS A TUMOR AND HE WOULD DIE WITHIN ABOUT 6 WEEKS (THAT WAS OVER 4 YEARS AGO, HE IS STILL ALIVE). ALSO SPENDT $1300.00 ON TESTS FOR MY DOG JUST FOR THEM TO SAY "YEP ITS A TUMOR ON HIS SPLEEN, THERES NOT MUCH WE CAN DO...HE ONLY HAS WEEKS TO LIVE BEFORE IT WILL EVENTUALLY BURST"...U COULD FEEL THAT HE HAD A TUMOR...DIDNT REALLY NEED TO SPEND $1300 FOR SOMEONE TO TELL ME WHAT I ALREADY KNEW AND THEN SAY THERES NOTHING THEY CAN DO. THIS IS THE WORST VET WE HAVE EVER ENCOUNTERED AND I FEEL STUPID FOR GOING BACK AS MANY TIMES AS I DID...NEVER AGAIN!!!
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6/8/10 |
5 |
4 |
4 |
1 |
The vets at this hospital are very knowledgeable with small domestics such as guinea pigs and rabbits, the staff are very friendly and knowledgeable (one receptionist remembered me and my pets after not being there for over 2 years!), and the facilities are quite good. I don't go to this hospital on a regular basis due to the costs. Some of the vets often recommend every last diagnostic option which unfortunately isn't realistic for a person on an average income - I luckily have enough medical knowledge and experience with my pets to know which tests to agree to, but most people don't. However if my regular vet were no longer available, Campus would be next in line for me to go to. Their emergency service is amazing, I have utilized it many times and am forever grateful to them for it.
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5/19/10 |
4 |
4 |
4 |
4 |
I've had several very different experiences at this vet. Every time I took my parrot or ferret in, they were really great - the vet who treated them was very knowledgeable, helpful, and kind (I can't remember her name, sorry). I've given the clinic an overall good rating largely based on the excellent treatment my parrot and ferret received. On the other hand, I took my dog in (she twisted her knee and was limping very badly), and the vet (Dr. Marco Mazzocco) looked at the WRONG leg, and diagnosed from that. When I corrected him, his response was "Well, it's the same thing" after poking the correct leg for about 10 seconds. I was NOT impressed, and ended up having to take my dog in to my usual vet when the weekend was over.
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6/19/07 |
5 |
5 |
5 |
4 |
Although a little far from me, their 24 emergency service has been a life-saver! Extremely well-versed in rabbits and small exotics, they have leading-edge equipment and incredibly knowledgeable staff that are not only helpful, but comforting and understanding as well. A bit on the pricey side, but worth every penny.
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