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10/10/23 |
3 |
5 |
5 |
4 |
I have been bring my dog here for 10+ years. Their professionalism is really dependent on the Vet, I really recommend Dr. Barrett and Peiman, they explain well and I have never felt they pushed for more ($). As they explain the needed tests, options, and prices. I don't find them pushy. The front staff are there but you almost have to bother them to check in etc.. Not very attentive with questions. It is easy to get an appointment within 24hours. Very clean facilities with most medical services available.
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10/14/16 |
5 |
5 |
5 |
5 |
It seems that the occasional bad review mainly consists of policy related issues, and pet owners who don't understand why the vets did what they did to care for their pet, and didn't like it. I have nothing but amazing things to say about this clinic. It's expensive to own a pet. Regardless of where you go, and every clinic has policies that must be followed. If you don't like it go somewhere else. All of my experiences at this clinic have been positive ones. Pricey, yes. But I'll pay the price for great and trusting service!
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10/10/13 |
1 |
2 |
3 |
1 |
My kitty has not seen a good day since I got him neutered at this clinic. The front staffs are very friendly but the vets who served me has no feelings at all. She was in a hurry, wanted to finish the examine and leave. When I asked about the OPTIONAL charges which according to her All seemed to be a must n said, "if u don't do those your cat might die!!!" Who says stuff like that?! A week later my kitty scratched a big patch of fur from his neck and he was scratching the area raw. I brought him to the clinic, asked to be served my somebody else not the same lady. A male vet this time gave my kitty a steroid shot for some skin problem and to put Vaseline on his scar. I put vaseline as suggested which turned the scar into infection! I researched a lot online and found out he had an allergic reaction to the new food I had given him. The steroid shot had side affects. My kitty now has diabetes from the shots given to him . These vets DON'T KNOW ANYTHING! DON'T EVER GO THERE!
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7/24/13 |
5 |
5 |
5 |
4 |
I have been going to this clinic for over 22 yrs. with various pets. This clinic has always treated me and my pets we extreme diligence and care. Dr. Pepper Jones has cared for a few of my pets and has diagnosed and treated everything properly and with empathy. I have moved far away and have tried another clinic, but have come back to Birchmount as the care was just not of the same caliber as Birthmount Clinic. The travel distance is well worth it as my pets welfare is what is most important.
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6/28/13 |
3 |
5 |
3 |
3 |
This clinic has gone down hill which is unfortunate. There have been a few errors in the last few years which have made me question the expertise of this clinic- from injecting a antibiotic into my cat without telling me the side effects to a mis diagnosis to my dog. I have changed clinics and would not recommmend
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9/25/12 |
5 |
5 |
5 |
5 |
Nothing but great things to say about Birchmount. Friendly staff, always answering questions, no matter how many you have. I bring my pup to see Dr. Radchenko and she is fantastic. Friendly, knowledgeable and my pup loves her. One time I went in because I was concerned he was ill. She checked him out immediately and didn't even charge me. This vet office is highly recommended!
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5/18/12 |
5 |
5 |
5 |
5 |
We started taking our cat to Birchmount back in 1990 when we moved to Toronto. Dr. Barrett & Dr. Pepper-Jones have always been very caring, very professional, and very good with our animals. We haven't been back for a few years since we moved out of the area but if they're still practicing there, it must be excellent. Dr. Barrett even came in on Christmas day one year to check on our cats status post-surgery and to call us to update us. How many vets do you know would do that?? Thank you for your expertise and advice over the years. Sheila C.
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10/7/11 |
5 |
5 |
5 |
5 |
I have nothing but praise for this place. My senior dog needed emergency surgery and the costs here were substantially cheaper than other vets. Not only that but they have the most up to date techniques and my dog's life was saved. She even got a free grooming and followup. The staff is caring and their facilities always clean. Highly recommended!
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3/2/11 |
3 |
4 |
3 |
1 |
I took my dog there for grooming, after contacting the staff who sounded great on the phone. I explained in detail what I wanted. When I picked up my dog I did not even recognize him. They butchered him, and his ears are actually dirtier, they left the hair in the ears that they buzzed off. His nails were sloppy, but mostly I am disappointed after spending over an hour on the phone and in person going over what I wanted, and getting a bill $35.00 higher than any other groomer. They overcharge you and smile while saying the hair will grow back! Spend your money elsewhere!
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2/16/11 |
5 |
5 |
5 |
5 |
I love the staff at the Birchmount clinic but i find the prices to expensive, i guess you get what you pay for though. I just wish they could lower their prices for ones who cant afford the high cost of wanting and loving a pet.
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4/5/07 |
4 |
4 |
3 |
3 |
I been taking my dogs here for over 5 years and the stuff is very friendly and super helpful.
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1/30/07 |
1 |
3 |
2 |
1 |
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