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11/12/20 |
1 |
5 |
4 |
5 |
The vets are very good but the front desk staff are very slow and not efficient. During COVID the vets were punctual but after the appointment we had to wait in the waiting room for 45 minutes to receive the medicine and pay. They ask us to give them 48 hours notice to get a prescription refill or they charge an extra surcharge. We have given them over 48 hours notice on a prescription refill and still had to wait in the reception area for over a half hour to pick it up.
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6/3/19 |
1 |
1 |
1 |
1 |
They wanted to do perform a 'quality of life exam' before euthanizing my 16 year old cat with kidney diseases & an over-active thyroid. Thanks for making a heart-breaking decision more painful.
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6/11/18 |
1 |
3 |
3 |
4 |
We use to take our dog there all the time and never had an issue until he started getting older. Once our dog hit 10 years old it seemed like they wanted to up sell us on something every time we went in. They wanted us to get his teeth cleaned yearly which is a procedure in in itself where they have to be put under. He also had bladder surgery to have stones removed which came back not even 6 months later! The last time we took him there was to have an ear infection treated. They basically refused to treat him and said we would have to go to the university vet in Saskatoon to have his ear canal removed! Our dog was 13 years old there was no way I was having such a huge surgery done so close to his brain at 13 years old! Tm'z never contacted us & neither did the university clinic. We started going to another clinic in Regina, one that could actually get us in same day if needed and they cleared his ear right up! Our dog has since passed & we will not be taking our new puppy there ever.
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12/29/17 |
1 |
3 |
1 |
3 |
Started going to this clinic several years ago. At first were very happy, but over time have become very disenchanted. Service has dropped to zero. Last year our dog was hurt badly in a scuffle and they told us they couldn't get her in until late the next day. Took her to the Animal Clinic in Regina - surgery and a two night stay and she was ok. We took our 3 dogs out of TMz's care, but left our cats with them. I just called (took 4 attempts to get an answer) as our oldest cat is very sick. Asked to have him looked at and likely euthanized. Today is December 29th and they offered a January 9th appointment. That is not care and compassion - that is cruel and torturous. Really sad excuse for a vet clinic. Neil & Andrea Miligan
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6/23/17 |
1 |
3 |
2 |
1 |
Refused to listen to my concern something was wrong with my dog. Said it was arthritis as visual exam 3 times! He died 8 months later from metastasized cancer. :-(
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9/27/13 |
5 |
5 |
5 |
5 |
After being recommended by many people to go here I decided to take my puppy to get spayed and was so impressed with how kind and professional the staff was. Everything went perfectly and they called me right when she was done surgery and explained everything. I definitely recommend this vet clinic to everyone!! Thank-you for taking care of my baby!
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9/23/13 |
5 |
5 |
5 |
5 |
they are by far the best vet clinic i have ever been to. I drive 1.5 hrs (total of 3 hrs) because I know they are the best. It's inconvenient for us but it's worth it. They show genuine concern and care for my animals I am not just a number. I appreciate you!
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9/15/13 |
5 |
5 |
5 |
5 |
We're dog lovers in our family, and we all drive out to Lumsden to TM'z. Great staff, always punctual, the new office is gorgeous.
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9/7/13 |
5 |
5 |
5 |
5 |
Absolutely love this place, amazing staff all around! They go above and beyond, will never go anywhere else!
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8/25/13 |
5 |
5 |
5 |
5 |
Phenomenal. When I had to make the hard decision to put my precious kitty down Tanya was so kind and helpful. She made the entire process much easier on us and was sensitive to our situation. She came out to our place and was so caring and understanding. She is not in it for the money her heart is in the right place. She is a gift from God for sure.
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6/6/13 |
5 |
5 |
5 |
5 |
I love this clinic and the staff that works there. Everyone is friendly, knowledgable compassionate and caring. My dog had an unfortuante accident on the Saturday of a long weekend, right before closing time, and it was the same weekend the clinic was relocation to the new office. Dr. Marshall didn't hesitate once about me bringing the dog in. They took great care of her, told me all our options and suppported the choices I made. My dog is home and one the mend and I give credit to Dr. Marshall and her team. Congratulations on the new clinic, it is fantastic!!
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5/25/13 |
5 |
3 |
4 |
5 |
I have had both of my cats to this clinic and have found the service and level of care to be great. I'm excited to see the new clinic because the old one definitely had its limitations. I was phoned with information about my cat and the vets really took the time to explain things well. The price is better than in the city, which is nice since vet care can be very expensive. I recommend this vet to other pet parents I know.
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5/11/13 |
5 |
5 |
5 |
5 |
Our first time at the clinic was amazing. They were fantastic. Our girls are home(two cats), happy, and healing well with barely a scar to show for going under the knife. We had the pleasure of interacting with other patients and the chance to see how the staff handle a variety of pets. I highly recommend them, they are worth the drive out there. As a long time pet owner I was blown away by the friendly and conversational staff, and the reactions of the animals in facilities. It was nice to be treated like person with a pet, and not like paycheque (as I feel at other vet offices) Thanks so much TMZ - Zinnia & Merlow
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4/17/13 |
5 |
5 |
5 |
5 |
We had an awesome experience with this veterinary clinic. The staff are friendly and helpful. Our animals feel at home and are always happy to go to the clinic. We are excited to go to the new facility. Congratulations TM'z Staff and Dr. Marshall...you are great and we appreciate your kindness and caring. We drive a good distance but will not go elsewhere.
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4/1/13 |
5 |
3 |
5 |
5 |
I have a Basset Hound and he loves this clinic and all the people in it. He is treated exceptionally well and I would not even think of going anywhere else. The price are excellent and the service superb. I highly recommend TMZ and Gus feels the same. Can't wait to get into the new facility.
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3/31/13 |
5 |
4 |
5 |
5 |
We just went through quite the ordeal with our new puppy and ended up having to put him to sleep. Dr. Cantin was so great about giving us the information we need and being completely honest about the situation which was so appreciated. We felt like our puppy was in good hands and that comforted us since we were unable to visit due to the sickness he had. The on call vet that we met this weekend, Dr. Koshalek was also amazing; honest, kind and respectful to our situation and our feelings. Will never go anywhere else and will always speak of TM'z Clinic with the most respect.
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2/25/13 |
5 |
5 |
5 |
5 |
Dr. Tanya Marshall is a great vet. Very prompt even if travelling a distance and very thorough. I wouldn't get any other vet for my horse!
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6/9/12 |
5 |
3 |
4 |
5 |
My dog has had a weight problem for years, all I ever got was a lecture and a large bill from Regina. When I refused to pay $900 plus for the removal of a single tooth (included a cleaning), I went to TM'z who found out that my dog has Cushings disease as well as panceatitis (knowing what I know now, I'm sure that she has had both for quite some time). I can't wait until they get into their new facility because they really need it. I just hope that it doesn't affect their pricing!?
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1/27/12 |
5 |
5 |
5 |
5 |
I only take my pets to this vet clinic. Dr. Cantin, your the best!!!
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1/13/12 |
5 |
5 |
5 |
5 |
Norhing but good to say about this clinic. Everyone is so helpful and make us feel at home. Wonderful service, great prices, kind faces and exceptional veterinary service. Awesom
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11/28/11 |
5 |
3 |
5 |
5 |
Our dog of 14 yrs was PTS here. Compassion, understanding for us and dignity for our dog was amazing. Still have 3 , and would never take them anywhere else! Tanya and Dr. Pawz: are the best. Wendy is a true asset to the frontlines. Kathy Cooper
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11/22/11 |
5 |
5 |
5 |
5 |
Have only good things to say about Clinic, veterinarian & staff. Very friendly, knowledgeable & caring. I was phoned after cat was left for surgery re something which was detected during exam--and got follow-up call later in week to see how he was doing. Vet took time to explain & answer all questions during visits. Cat was very comfortable & relaxed during examinations, etc. I and "T" thank Dr. Cantin for all you've done re his health & is doing very well. Friends have also told me that they would only take their pets to this Clinic. Highly recommend Tm'Z Vet Clinic.
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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4/28/11 |
5 |
5 |
5 |
5 |
Tanya Marshal is the best Vet i know in history,I would never take my animals to another vet.... The commute from regina to lumdsen is well worth it... we love your clinic very much!!!
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4/26/11 |
5 |
5 |
5 |
5 |
Dr Marshall and the staff here are wonderful!! We travel to Lumsden from Regina to take our pets here and the commute is well worth it. I would highly recommend this clinic!
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7/13/10 |
5 |
5 |
5 |
5 |
i cannot express how great everyone is at the clinic---yes tania made a trip to my place to help crate my wild 9 yr old cat---can u believe that---i was so appreciative---surgery went well----i luv ya all
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4/14/10 |
5 |
5 |
5 |
5 |
Dr. Tanya and her staff in Lumsden and Davidson are amazing! My, dad took his elderly dogs to them, and also their cats. We have taken our two dogs, one which needed an amputation, and the staff were caring, wonderful and set our minds at ease. Both our cats have been to Davidson too, and very efficient and no-nonsense!
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12/12/09 |
5 |
5 |
5 |
5 |
Tanya and the staff are amazing! They take great care of our dogs and take the time explain everything and answer all of our questions! I would never go to anyone else with my animals!
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1/19/09 |
5 |
5 |
5 |
5 |
I have nothing but good things to say about Tanya, Cindy in Davidson, and the staff in Lumsden. They are kind, compassionate and really care about the animals they see. We drove from Kenaston, north of Davidson, to Lumsden to have my 86 year old dad's kitten spayed and it was well worth the trip to know that Gracie was in good hands. Thanks to all of you!
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10/20/08 |
5 |
5 |
5 |
5 |
Our first visit was great! Tanya was really great and answered all of our questions about our new dog. The dog didn't even know she had her vaccine!
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2/8/07 |
5 |
4 |
5 |
5 |
Absolutely the very best. I have multiple pets, and will travel from Regina just to see her.
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