All Valley Pet Clinic veterinary clinic reviews
All Valley Pet Clinic
veterinary clinic
Treats:
Cats
Treats:
Dogs
Treats:
Exotics
Services:
Grooming
Services:
Monitored Overnight Care
Services:
Surgery
Ownership:
Small Chain
Profile updated: 2/9/07
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Rating: 1.8 (1-5)
based on 8 reviews.
Veterinary Clinic All Valley Pet Clinic
has a poor overall rating on VetRatingz.com.
The following postings have not been substantiated by VetRatingz.com.
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12/2/14 |
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Was my Vet so I left my dog while out of town.I took her own food & treats as she's grain intolerant.I told them not to let her eat anything else & I was assured she would be fed only her food. When I returned she looked weak & droopy & was told she just missed me. I took her home she wouldn't eat & kept vomiting.I noticed hardly any of her food was used & most of her treats were still there.I found other food in her bag. It appeared that when I picked her up they dumped what was left in the bowl back in the bag & it wasn't the same.I took her back to the vet & explained what had happened. I Was still charged $300 +for tests & IV then told nothing found but dehydration to take her home & feed a bland diet. I was afraid I was going to lose her, but was able to nurse her back. Their excuse for feeding her the wrong food was, must have been a new employee. That should excuse it?I shouldn't have had to pay.They didn't notice she was so sick she was getting dehydrated? Horrible experience!
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5/29/11 |
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7/5/09 |
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They just don't show that much to the animals
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12/1/08 |
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Absolutely horrible experience. The facility is gorgeous. Too bad the staff is rude and the Vet is unprofessional. I walked in and the receptionist didnt even acknowledge me until she finished what she was saying to another employee. The technician was innapropriate saying my cat had a hitler mustache! She also grabbed his tail and yanked him to her to get his temperature. Why in the heck are you taking the temperature of an animal we are here to euthanize? The vet was completely un-simpathetic. She came in euthanized without a word then left. It is the hardest decision in the world to make and they completely made the experience more tramatic. I do not recommend this clinic to anyone. If you need emergency care go to Westvet. Their prices may be higher but you will be treated with care and understanding.
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7/5/08 |
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I took my dog to this place because she was displaying some signs of being paralyzed. The vet took one look at her and said "you guys know this is serious right???" NO WAY-why do you think I took her to a "specialist" instead of treating her MYSELF. I could have done the same thing he did for me and I STILL ended up paying his bill and the emergency vet one.
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1/20/08 |
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terrible service and incorrect information from docs. i fell that my dog's life was jeopardized by their treatment plans
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3/29/07 |
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There are great vets who've worked there forever and a rotating door of vets who are still wet around the ears. Front office staff need customer service training to help them deal effectively with apparent over-booking issues and constant angry customers. Dr Wilson is worth it. He's a little hard on owners for whatever they may have done (or not done) to contribute to their pet's illness when applicable. He knows his stuff and is really a nice guy. He sent us a card and arrangement when our dog died.
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2/9/07 |
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I took my dog to All Valley for a simple teeth cleaning. She was NEVER treated. I called several times to check on her status only to find that she not yet had the procedure. By 4pm I had had enough and said that I would be coming to get her. When I got to the clinic the counter attentant yelled at me saying that if I were a good pet owner I would leave her there overnight to have the cleaning the next day. Why on earth would I leave her there to be neglected by the staff another day? They had obviously overbooked and were more concerned about collecting payments for a high volume of procedures than with the health of their patients. When the attendant brought my dog out she was all sweaty and obviously upset. When I got home at 5pm she got very sick. She actually was shaking when she urinated as she hadn't been allowed out to the bathroom all day! Mind you I dropped her off at 7am. She was in PAIN! I took her to another vet who commented that this is common with that clinic. Don't go!
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