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11/11/20 |
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3 |
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I wish I review this site before I took my pets to this unprofessional not knowledgeable so called drs. I read several reviews that after taking their pets there they sulk the money out of you and then their pets died a few day later Something similar happened to us and we call them up and left several messages to the so call “aviary Dr “nor” to have question about our pet dying they never responded but have the nerve to call 8 day later by a secretary The un knowledgeable and unprofessional dr wouldn’t even returned the call send the secretary after 8 days this has to stop they need to be held responsible for the money grabbing business when they never have a straight answer or diagnosis for your pet and if you have to get medication for your pet more expensive that human meds when it’s the same meds. They could be very friendly and polite but when it comes to diagnose or help you with professional knowledge they don’t don’t take your pet there they pretend they know and car
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7/16/18 |
1 |
1 |
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Two of my animals have died now because Dr Evan told me they were fine. Each time I came home within days and the animal was dead. I will never take any animal here again.
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4/25/18 |
2 |
3 |
3 |
1 |
The senior vet was quite pleasant but the price he quoted for a test seemed exorbitantly high & was about three times what my friend paid for the same test for her cat, but my pet is much smaller. Each time after holding my pet the vet would suddenly drop her onto the table, that my pet looked stunned. He then took her into the back room to draw blood and I was not with them. When he brought my pet out, she was a total wreck and was leaning against the container wall. As I reached in to pick her up, she started crying. This was the first time she has ever cried.
I do not know what happened in the other room, but my pet's crying tells me alot.
I have tried some other vets at this clinic and was not happy. Because they are so sure, they tended to invalidate or misunderstand my concerns, treating me as if I know nothing. The older woman vet did not properly assess my pet and was eager to recommend too many services and does not properly explain the purpose of her recommendations
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SYSTEM: Name changed from Links Road Animal & Bird Clinic to Links Road Animal & Bird Clinic |
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SYSTEM: Name changed from Links Road Animal & Bird Clinic to Links Road Animal & Bird Clinic |
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2/6/18 |
5 |
5 |
5 |
5 |
My husband and I are first time rabbit owners so we wanted to make sure we had the best medical care for our little guy. This clinic specializes in birds, reptiles and rabbits. It is located close to 401/Yonge inside the residential streets in a small plaza. They are very responsive to phone calls and e-mails. I took my netherland dwarf rabbit to get neutered. Dr. Nur is very acknowledgeable about rabbits and answered all of our questions before the surgery date. Our rabbit stayed over night at the vet after the surgery and recovered fast after the operation. We also received a tiny bit of Metacam meds for our rabbit. He recovered very quickly and was back to his jumpy self after three days.
Highly recommend to all rabbit owners. If you live in north end of the city, this clinic is easily accessible via 401.
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12/31/17 |
1 |
2 |
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My African Grey came to this clinic with an infected toe. He died 9 days later and after 3 more appointments because The doctors wouldn't treat him with antibiotics. After he died, I wrote them a letter. No response. My parrot baby of 21 years is gone because of them.
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12/28/17 |
4 |
5 |
5 |
5 |
I brought my 2 rabbits in for spaying in Dec 2017. Dr. Evan Mavromatis was very informative about what to expect from the procedure. Since my two does were older than 2 years old, there was an additional $85 fee per rabbit because the procedure was being performed on "mature rabbits" (which was not mentioned when I called to inquire over the phone) so keep that in mind if you've got older buns. They offered a laser treatment which was an additional $25 which I had done on my 4 year old bun only, although I don't think it made much difference as my 2.5 year old bun seemed to recover just as easily. Aidan and Elga were very friendly as well as Suzanne at reception. For their post-op check-up, Elga looked at my girls but wasn't as warm as the rest of the staff I dealt with, but that's fine. Overall, I am very pleased with their services and my bunnies' recovery. Be prepared for the costly price however it is so worth it for all the care and attention your buns will receive!
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8/16/17 |
1 |
4 |
3 |
1 |
My sick bird was seen at this clinic by Dr. Nur, who recommended a number of treatments and services and giving the impression they were necessary, which was costly for me. Afterwards I learned some of those treatments/services were UNNECESSARY. When I addressed some of these problems with her, in my pet's chart she then misreported what transpired between us making it seem as if I were at fault. Do not be fooled by her superficial niceties. Given my experience, she is not nice on the inside.
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9/23/16 |
5 |
5 |
5 |
5 |
I recently took my bunny to get spayed at this clinic after some extensive research on rabbit savy vets. Since my bunny never saw a vet before I didn't know what to expect. Dr Rick Axelson did a pre-surgery exam. He really knew how to deal with rabbits, went into details about rabbit's diet and how to take care of it, showed me how to properly carry and brush my bunny. It was nice to see that he truly cares about his patients. After the surgery was done, Dr. Axelson himself called to inform me of how it went. The next morning I got another call from Dr. Axelson. Working in a medical field myself I know it is rare for a doctor to dedicate time to call patients. So I think this was a very nice gesture. Also it was very considerate to give another call the next morning since bunnies have to stay overnight at the clinic. Dr Axelson will be my go-to vet from now on. I definitely recommend this clinic to rabbit owners!
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8/26/14 |
5 |
5 |
5 |
4 |
I've taken my bearded dragon to Links Road twice now, once in October 2013 and recently in August 2014. Being a lizard, he required a specialized vet clinic. When shopping around, I found two: one that was two blocks away from me with awful reviews, and Links, which is an hour and a half away (by TTC). I opted for Links, and I'm happy I did. Both times Osi was seen by Dr. Hanadie Nur, and both times she handled him well, was efficient, knowledgeable, straightforward, personable and funny! She listed my options going forward but never tried to upsell or otherwise mislead me. She was very comfortable with him and read and responded to his body language intuitively, probably because she has her own lizards at home. I can't speak for the other vets simply because I haven't had experience with them, but my experience with her (and the receptionist!) has been very positive, and I'll definitely keep travelling there for their competent and knowledgeable service.
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6/9/14 |
5 |
5 |
4 |
4 |
Great staff, have dealt with all 3 vets (Nur, Axelson Jr., and Mavromatis) with my bird who requires fluid withdrawal once a month and medication. They saved me money by writing a prescription for me, and are gentle and sweet with my high-risk handling lovebird. Sometimes they run a bit late. Regardless, very knowledgeable, good bedside manner (Axelson could use a bit of work, but I doubt he sounds as rough around the edges as he does intentionally - he's also a bit rougher with animals, but not to a painful degree), efficient. Their procedures are a bit expensive, but that's expected based on the location - the fact that it caters to a large population of exotics over the GTA, and that it's a specialized clinic. You won't find this level of knowledge or care at any cat/dog clinic that decides they can also see exotics. These are great vets in a great office who do great work. Would surely recommend.
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3/21/14 |
5 |
5 |
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5 |
Excellent. I would highly recommend this vet for your degu. It is just off the 401 so is very accessible for anyone coming in from out of town.
Dr. Nur knew (1) exactly how to hold Pamela against her chest without hurting her, (2) that to put Pamela under anethesia would not have been effective to prevent handling Pamela because she would have had to hold Pamela in order to put her under anesthesia, (3) the reasons for not having a splint on Pamela in this case, (4) that Metacam would be more palatable than Buprenorphine for Pamela, and (5) that degus love to run through tunnels. She also questioned me extensively on how I cared for Pamela, asking me about their enclosure, enrichment, and food. Even the receptionist who answered my phone calls was extremely knowledgeable, example, knowing I needed to see Pamela`s fingers to make sure they were pink and not discolored to ensure the splint was not cutting off her circulation.
Accessible: Toronto ((at Yonge & 401) Ph: 416-223-1165)
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10/1/13 |
1 |
3 |
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Our African Grey turned very sick in less than 24 hrs. I was a customer of Dr.Axelson Sr. over 30 years ago and hearing his son continued, brought my bird to them. What a mistake. The estimate was $1000-$1200. We only had $250 and asked to pay the balance in 10 days. They took our $250 and then told us the next day we'd used $250 worth of services and would not treat him any more without further payment. I was told by the vet they asked their boss, who would be Dr.Axelson Jr, and he said NO. I asked were they actually going to send a pet home that they declared gravely ill and was told YES. No tests were run to tell us what his illness was. We were set home with antibiotics and told to return in a week. Really good call on their part...the bird didn't make it a week. This is my very first experience with a vet that refused to work with the customer to help and save a sick pet. I'm sure Dr.Axelson Sr. is turning over in his grave. What a disgrace.
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9/7/13 |
3 |
3 |
3 |
1 |
expensive! helped our one pet, not so sure about the others...but treat us nice and seemed to care...
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5/17/13 |
1 |
3 |
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As a teenager I brought my guinea pigs (Kyera&Peanut) in to Dr.Mavromitis much to my regret!! Peanut had contracted(what I KNOW was an)upper respiratory infection a few weeks after I bought her from the pet store. Kyera became ill the morning after I noticed that peanut was sick even though I had them quarantined in separate rooms. They both had mucousy noses, crusty eyes and were breathing loudly. The FIRST thing he said to me upon looking at them was that they had been abused. I was absolutely FLOORED! I told him no such thing had happened and that I knew they had an upper respiratory infection! He proceeded to ignore me and sold me a bag of Oxbow Critical Care but refused to prescribe antibiotics. Both guinea pigs died less than 24 hours later and my heart was broken and cannot bring myself to have guinea pigs ever again. I now live on a horse farm and am the proud owner of 2 rabbits(a male of 9 years and a female of 5 months)who I bring to Dr.Munn of Greenwood Park Vets in Toronto.
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5/8/13 |
1 |
1 |
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I recently just took my lovebird to get looked at and have some bloodwork done. They gave him a injection of b12 vitamin and was told it would help him with the stress. I was not informed with any of the side affects that might be involved. By the time I got home he could not keep anything down. Dehydrated, his boy temperature went right up. In a matter of minutes half his body was paralyzed. He could not breath and eventually passed away in my hands. The pain and suffering I witnessed him having to go through will haunt me for the rest of my life. I later did research to find out what could have happened. Everything went back to the b12. On top of everything else I had to phone three times before someone would return my phone call. I blame myself for taking my baby there. They call themselves a vet for exotic animals. But how could they not no about the side affects to this injection??? Never go here!!!
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1/17/13 |
4 |
4 |
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I brought in a sick, rescued budgie to be treated for possible mites. I thought the walk-in fee of 97.00 dollars pricey but was told the expertise of the vets merited this. When the bird was returned to the cage after the mite treatment, she staggered onto the cage floor clearly in distress. I expressed concern but the vet explained that the mineral oil makes the bird's feet slippery. What? Couldn't this avian vet recognize that the bird was so plainly on death's door? Even I saw that. I understand that a vet visit can be stressful for a sick bird but I would hope if the bird was too sick to treat that she would tell me so. I paid the $137.00 dollars and left. As we started home in the car, the bird began to screech in pain. I pulled over and watched her die. That is not something I will ever forget. I notified the vet; she graciously expressed her condolences but if I ever get budgies again, I will never come back to this clinic.
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9/26/12 |
5 |
5 |
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Me and my Fiancee have both "regular pets" and Special pets like Rabbits. We have been going to Links Road since our first rabbit and we always have a great experience with them. The staff are as kind as can be and the vets are amazing it is always a warmth experience when we are there even in those unsure times when you need a definite answer. I would highly recommend the links road to any kind of pet owner.
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5/18/12 |
5 |
5 |
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5 |
We have been taking our parrots to Links for decades because they're the best team anywhere. All of the vets and staff are knowledgeable and compassionate, and will go out of their way to answer questions about your pet's health. Before owning parrots, we had ferrets, and Links cared for them as well. Again, they were always simply fantastic. I trust them completely with my pets...there is no higher praise that I can offer anyone!
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3/2/12 |
5 |
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5 |
5 |
I have 4 cats, I've had cats all my life and I've been using Dr Rick Axelson and the Links Road Animal and Bird Clinic for over 25 years. I find their care for my pets outstanding, they are obviously very concerned with the well being of all the animals that they treat. Their rates are fair and in keeping with veterinary guidelines, their service and care is outstanding. I recommend Dr Axelson and his clinic to my family, friends and anyone I meet who has a pet in need of veterinary care.
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1/23/12 |
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My experience here was with Dr. Rick Axelson. My understanding is that he "inherited" the clinic from his father, which shows. He is not exactly a "people" person and he showed no interest in explaining what he was doing with my bird and why. As for his actual "medicine," his business is merely making your animal look good and running your bill up. He actually dislocated my bird's toe during the nail trimming (my bird could not bend it)! I was told by the receptionist that it was "normal" and from the blood taking. When I got home, I actually bent it and clicked it back into place!! Further, after $450 I still have no baseline for his heart rate, respiratory rate, or blood pressure (normal at my cat's vet clinic). And since Dr. Rick did not listen to my bird's heart, I don't know if he has a heart murmur or any other problems that are easily diagnosable. I am going to try Dr. Ackerman at King West next time I need a bird vet (where my cat vet takes her bird!)
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1/18/12 |
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If you have a guinea pig, this vet is HORRIBLE. They tell you to get expensive and UNNECESSARY tests. Their staff are not up to date on guinea pig care, and they will not give your guinea pig a thorough exam if you come in with an issue. After bladder stones were removed, and no improvment was observed, I asked if it was possible my guinea pig had a bladder infection. Dr. Nur said "no", refused to give me Baytril, and instead suggested a $200 blood test. Dr. Mavromitis actually laughed at me when I came in again for a recheck and very politely told me I was paranoid. That guinea pig that was refused Baytril and I was laughed at for bringing in for a recheck, turned out not only to have a bladder infection left so long her bladder "felt like a rock", but ovarian cysts as well. None of the vets I saw at the links ever diagnosed the cysts, despite 2 separate x rays and multiple visits. My guinea pig is doing fine now, no thanks to the links. Please see my other review for a competent vet.
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1/1/12 |
4 |
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When it came to euthanizing Our Little Guy, we were relieved that they were willing to accommodate all our requests during those final moments of being with our little one in life!!! The entire euthanization process was done & completed with sedative & analgesic injections primarily, since we turned down the isoflurane gasing method. We also refused and declined the heart-stick method and the clinic accommodated our requests and wishes, without any resistance. Rarely were we separated from our little one, our Rabbit, whereby the entire time he was put to rest in my arms. He was not taken away from my arms into another room to be sedated or gased, nor at all separated from my loving hold and comforting embrace as he was being prepared to cross the rainbow bridge. The hospital even allowed me to go back a few days later, to further prepare his body/remains for cremation free of charge. I thank Helga, especially, the caring vet technician for her understanding and compassion!!!
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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SYSTEM: 2 negative duplicate or disallowed ratings automatically removed |
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SYSTEM: 2 negative duplicate or disallowed ratings automatically removed |
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5/5/11 |
5 |
5 |
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Dr. Nur misdiagnosed my hedgehog with mites, in which she ended up requiring three needles of medication, and a topical treatment. Each shot cost me about $90, and the topical about $20, for a hedgehog that did not have any mites. After this, I began to see Dr. Mavromatis, who determined the way her skin was flaking it was not mites and perhaps it was a hormonal problem, after I had spent several hundred dollars on mite treatments. I found Dr. Mavromatis to be skilled in what he does, friendly and caring and it always a pleasure to have him look after my pets. The office and facilities are clean and the environment is friendly. I would recommend this clinic to people who have exotic animals, however if you are looking to have care provided to a dog or cat, go elsewhere as the prices are fairly expensive. I would recommend you see Dr. Mavromatis, and pass on Dr. Nur.
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2/9/11 |
5 |
5 |
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I have always used this clinic for my rabbits and birds. I once tried another "exotic" practice and was very disappointed after the excellent care I had been offered at The Links Clinic. I have seen each of the doctors there at different times and have found them to be knowledgeable and caring and contrary to some of the posts here, very competitively priced with the other clinics offering exotic medicine expertise. The staff has been caring and handle the animals/birds with skill. The front desk staff always makes me feel welcome and will fit me in for any emergency if I feel it is necessary. All in all, I'm happy to have found this clinic years ago and think they deserve the highest ratings.
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10/13/10 |
5 |
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I cannot tell you how much Links road has helped my with my budgie. There people here are phenomenal. I came here after a bad experience and VEH south and the Vets here are the most understanding, helpful and KNOWLDGEABLE. I would recommend that anyone with a bird needing a vet go here. Thank you Dr. Axelson for your counsel during my budgie's stay at VEH south, and Thank you Dr. Nur, both of you truly are exemplary examples of what a vet should be. Thank you again!
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10/6/10 |
5 |
5 |
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We took our adopted cat to this clinic a while back, and we got to see Dr. Nur. She was very friendly, and was super-friendly to our cat. We got a whole bunch of tests and got the results back pretty fast. The prices were fair, too.
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1/26/10 |
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Not impressed with their lack of knowledge about rabbits and exotics. Pricey and seem to be in it only for the money. I dont mind paying good money for proper care, but I did not get that. Would not go back.
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9/17/09 |
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They're okay, but they definitely aren't rabbit experts. I have raised rabbits since I was 9, and I brought my 9-year-old Rex doe in for skin/eye/ear problems. She has an extremely large dewlap and the vet continued calling her a "him" and implied she was fat when she was actually underweight. $3k later, they still don't know what's wrong with her and she has had no improvement.
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6/3/09 |
5 |
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1 |
I felt that staff were knowledgable, prompt and did genuinely seem to care about what they did, but lets get real, what they charge is outrageous. $500 for a check up which included, bloodwork, fecal sample, ear drops, 2 shots and revolution. A friend of mine, with same type of dog, spent half of that at her vet. I would call this vet a rich man's vet!
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2/8/09 |
5 |
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I had two budgies. I brought one in, but it died en route to the hospital. The staff was very sympathetic. I brought my second budgie in and the vet was very helpful. She gave me so much advice and was very friendly. (This was all very different to me as I bring my dog to Willowdale Animal Hospital where the Vet is horrible). She recommended some procedures for me but did not push me at all. Unfortunately, it was a bit expensive but I suppose it's because they specialize in exotics. I recommend this hospital to anyone with exotic pets :)
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9/16/08 |
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Phenominal!!! They really love their work. Family business with Axelsons father son team. They have always been there for the small and furry or feathered. Or not. :) Dont try and take your dogs and cats here if they do not have a brother or sister that may be considered a minority e.g. pocket pet, bird, lizard, etc... They only do these guys if you have an exotic. Ferrets count.
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4/17/08 |
5 |
5 |
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The vet was very knowledgeable with rabbits and was able to treat and give very good advice. I was surprised to see that even the receptionist was very knowledgeable about rabbits! I was very pleased with the vet service and they were very understanding in the difficult time that was going through with my sick bunny. I was recommended by a good friend of mine who brings her rabbits there, and now I would recommend Links Road to anyone else who needs care for their exotic/small pets. The price is also reasonable, it is actually cheaper than most vets that I know, that treat small animals.
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6/24/07 |
5 |
5 |
5 |
5 |
I too have had dealings with this vet clinic for over eight years and have found them to be the BEST vet clinic I have ever dealt with. Their prices are pretty much the same as the other vets I have dealt with and have never had any problems getting appointments and have even even been told to bring them now. They always call my pets by their names and have always given me the straight truth about the condition of my pet. I am thankful that they always want to see the pets as I would be scared of any vet who would just give medications blindly to a pet they have never dealt with. For small animals that I'm familiar with they are the best. I would recommend them to everybody. Not like the one place I went to in an emergency and was told...this pet wants to die. Links love the animals they deal with and don't let anybody say otherwise. On occasion they have waived all fees during follow up visits. Dr. Rick Axelson is the best, most caring vet I have ever met. Evan is great too.
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6/21/07 |
5 |
5 |
5 |
5 |
I have had dealings with this vet clinic for over eight years and have found them to be the most efficient and caring of people. I have had no problems getting appointments when I needed one and sometimes within the hour. When the vet has called my pet in, it was the pets name that was called, not mine. They have received the utmost care and and any of my concernes have been addressed quickly and efficiently. I have never left feeling let down, only with a positive attitude and that everything that can or should be done is being done for the best welfare of my pet. I don't know about what other vets charge, since I am happy with this one, I can't compare pricing. Can you put a price on your pets health? How many vets call you at home to see how you pet is doing?
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3/17/07 |
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I felt that the vets didn't really care about my animals and that all they wanted was my money. I've heard that other clincs actually care about their patients and call them by their names. The only reason why I bring my animals there is because it's really close to my home. I will be looking for a new clinic when the time comes because just to "check" my animals costs SO much! It's ridiculous! Even if I just bring them in for vaccines or some sort of medication, they'll charge me an "exam" of a cat/rabbit ($60/65!!!!) on top of the medication fee. That's pretty hefty when they don't even really examine my animals and if they get sick often. They should at least lower the exam fee if I'm just there for meds. I give their facilities a 4 cause they've pretty much got everyth.ng but a lab so results take a little longer.
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