Old Marple Veterinary Hospital veterinary clinic reviews
Old Marple Veterinary Hospital
veterinary clinic
Treats:
Cats
Treats:
Dogs
Treats:
Exotics
Services:
After-Hours Emergency Care
Services:
Boarding
Services:
Monitored Overnight Care
Services:
Surgery
Ownership:
Private / Single Location
Profile updated: 4/5/07
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Rating: 1.7 (1-5)
based on 7 reviews.
Veterinary Clinic Old Marple Veterinary Hospital
has a poor overall rating on VetRatingz.com.
The following postings have not been substantiated by VetRatingz.com.
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11/30/09 |
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Had a terrible experience with my mom's dog at the emergency vet here. After one night, we went and took him out of there and took him to our own vet. He was better within a day of going there. It has now been two weeks, and after spending $1000, we can't even get them to fax over the test results to our vet. They assured us that they were going to send them immediately when they came in. I am now on my third call trying to get them sent. When my mom's dog was there, they would refused to speak with her vet and give them any information. I was very disappointed in this hopsital and will NEVER return! On a different note, for the person who is looking for Dr. Henry, I found her. I have started taking my dogs to Wellington Vet Hopsital. I just called to schedule an appointment for them and they gave me an appointment with Dr. Henry who came there from Old Marple.
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11/18/09 |
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I absolutely loved Dr. Beth Henry and now she is another Vet who bit the dust at Marple. I said that if Dr. Henry leaves, I am done with Marple. She was the only reason why I was still taking my dog there. I can't say that I have had any problems with the front desk though, they have all been very kind to me but I especially do not like Dr. Tyson. I stopped seeing him a long time ago because I felt he was very cold and uncaring. Dr. Henry is an excellent doctor and she was very caring and returned my calls very faithfully. She was the only vet who had answers for my shepherd's problems. And she has tried so hard to work with me in solving my dog's problems. And now she is gone and I feel so abandoned. Something is very suspicious about so many doctors leaving this place and they were all good doc's. Dr. Wilmer was another good vet who bit the dust. If I knew where Dr. Henry has gone, I would definitely take my dog to her again and continue to get to the bottom of things.
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11/4/09 |
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they are all about the money.their doctors are right out of school and have no clue.Dr Howland saw my dog twice for the same issue and didn't even look at the sore on my dogs nose which was the reason for the emergency office visit,just wanted to do thousand dollar tests,we took my dog to frazier animal hospital where the doctor looked at the sore felt inside of her mouth and found a mass,biopsy it and it was cancer.They have no clue about anything and just want to run up your bill.
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7/31/09 |
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Waited 4 hrs on Sun ER visit and was ignored Waited for 4 hours despite requests for assistance. No other emergencies arrived during my wait. Front area staff rude and unconcerned. Prices through the roof. Would only recommend for middle of the night emergencies.
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6/16/09 |
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Protect your beloved pet and your own sanity and self respect. Unprofessional, rude, inept and extremely cruel front desk staff. Extremely verbally abusive, uncaring and often inept on the telephone and in-person. I so wish I had read the reviews before taking my pet there. When I tried to speak with my pet's doctor today, I was told that the vet was only an employee and he would not talk with me. Please protect your pet and yourself from these greedy folks who have NO interest in your pet. Take your pet and your hard-earned money to a different vet clinic or animal hospital where they treat you with courtesy, dignity and respect.
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6/9/09 |
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I just took my boxer in after Memorial Day for an emergency. He had a 107 temp and needed a blood tranfusion. If it wasn't for the staff at Old Marple he would have died that night. They diagnosed a tumor on his spleen and he is in surgery today. Dr. Shelley has been terrific. She is kind and thorough. If people think that they are only after money, then I don't know why she would insist that if we felt we couldn't financially afford to go forward that we should not feel guilty and that they would help us make him as comfortable as possible. They have taken wonderful care of our dog from day one. It's like any place even the local hospital....you are going to run into people who have horrible bedside manner or who are not that good. It happened to me at the hospital. It's not an indication of the entire facility. We've been there many times in the past few weeks and we have had only the best care for our beloved dog.
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5/27/09 |
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This place is horrendous. I had to take my pug there for an emergency and the staff was very unprofessional, cold and insensitive. They didn't even diagnose my dog correctly. The vet was some young guy who was clearly inexperienced. When we realized my dog wasn't getting any better we called to ask the vet a question and he refused to talk to us and to top it all off we had to speak to the rudest receptionist, who clearly had no class whatsoever. This place needs to be shut down along with the staff in it. PLEASE take your pets elswhere if you love them.
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