| KEY |
Date |
|
|
|
M
o
n
e
t
a
r
y
V
a
l
u
e
|
Comments
|
|
|
12/26/11 |
4 |
5 |
5 |
5 |
I just had my dog neutered a couple of weeks ago. I had gone to this clinic about 5 years back and had no issues. I also know others who have gone without any problems. This visit was different. The vet tech mis-weighed my dog's body weight and only upon my request was he reweighed. She had weighed him 8 lbs under his proper weight which is concerning given that anesthetic is based on body weight. Also the instruction label regarding administration of the pain medication was incorrect, I called the next day to clarify. The string attaching the cone was too tight something I noticed after it was removed as there was an opening on his skin. Surgically, everything was fine, no complaints there. Kudos to receptionist Mary Ann... very friendly and helpful. Would I return? Yes, however I would continue to be observant of the pre- and post care provided. The cost certainly is reasonable.
|
|
|
|
7/9/10 |
1 |
1 |
1 |
1 |
I would have rather paid five times the regular amount then to ever take either of my dogs back there. They were horrible and my dog had complications that could have been prevented. I will never go there or recommend anyone else to go there. I was in no way rude to them, I was just asking questions, and they were rude to me and implied I was a bad owner. I DO NOT RECOMMEND AT ALL
|
|
*
|
6/22/10 |
1 |
1 |
2 |
1 |
This was a TERRIBLE place. I was scheduled for a neutering appointment for my cat, but after finding out what sort of place it was, I decided to cancel the appointment. The woman at the front desk was incredibly RUDE and they charged me the full amount for the surgery DESPITE the fact that I had not signed a contract NOR received any sort of service. When I phoned the visa company, it turned out that it's part of the clinic's "merchant policy" and there was nothing I can do about it unless I carry them to court. They are CROOKS! I wouldn't recommend that ANYONE ever take their beloved pets to this clinic. The staff are incredibly RUDE, DO NOT take responsibility for their mistakes, and DO NOT CARE for your animal's well being. They should be shut down IMMEDIATELY. I am so livid with the fact that they're allowed to get away with this garbage! DO NOT TRUST THESE PEOPLE. DO NOT.
|
|
|
|
2/11/10 |
2 |
2 |
1 |
4 |
It took an over an hour to just check our two dogs in and we waited another hour at the end of the day to pick up our dogs. The aftercare information sheet was vague and no one at the clinic took the extra time to explain to us what to expect after the surgery. The place looks run down and the staff appeared overworked, therefore they were less inclined to be more thorough and detailed in explaining things to the customers. The pricing is very competitive and the overall experience was not terrible. If you are looking for you and your pet to be pampered, pay the extra $200 and get your pet neutered at a vet clinic. This is your typical in and out type of business, where quantity surpasses quality. The bottom line is both our dogs are recovering and doing fine.
|
|
|
|
2/4/10 |
4 |
4 |
4 |
4 |
the staff isnt kind but not rude and there is a lady there that is nice but does not work all the time..got my boy neutered and he is fine. i'd reccomend it...but if you have the extra money just go to your vet
|
|
|
|
12/1/09 |
3 |
3 |
3 |
1 |
OMG... The staff yes they were polite and only writing this cause NO one should go thru the experience that I went thru…. This clinic is cheap for a reason they brutalize my dog. They give you an emergency pager number to call but they don’t call you back. They don’t give receipts. You are better to spend the money and go to the vet. I thought because they do 40 animals a day they would have experience in what they do. But I was WRONG I spent more money cause I had to take my dog to his vet and my dog had to get surgery again to fix there mistake it’s CHEAP for a reason if you LOVE your furry pet PLEASE DON’T GO TO THIS PLACE!!!! They are bad they need to be close down…. I read the reviews before I went to this clinic and I assumed because they do so many animals a day that this horrifying tragedy wouldn’t happen to me but I was wrong!
|
|
|
|
9/23/09 |
1 |
1 |
3 |
3 |
The front desk staff was rude. I don't even think vetranarian was there. I looked him up on OVA and he is licenced. So far my cat seems fine, got him neutered. I'm taking my cat to his regular vet, who loves him and kisses him when he sees him! I would never recommend this vet to ANYONE. Despite the prices. I would rather pay a little more and actually get to consult and talk to the doctor and be greeted with a smile.
|
|
|
|
9/10/08 |
2 |
2 |
5 |
4 |
Okay like the others here, the staff is rude!! They seem like they really hate their jobs, the Vet included. He was rude and I didn't even know he was a Vet by his lack of professionalism. I could hear a dog(in a back room) moaning the whole time I was there with my little guy. (my dog was getting vaccines.) While the dog was moaning, I heard the Vet and his assistant or whatever she was talking. She must have felt bad for the dog because I heard him say 2 times: "It's not your dog, it's not your dog, just remember that." They refused to give me any paper work. All the other Vets I've been to give you a paper with a printout of what you had done. Not this one. I asked for one and they told me no. Just flat out no. I think this place needs to be shut down. It's low cost but it's low care too.
|
|
|
|
5/14/08 |
1 |
3 |
1 |
5 |
I dropped my 8mth old Boston to be neutered today.when i picked him up i experienced the following. I was told by the dr that i was getting a full refund. when i asked why he snapped at me, was very unprofessional and arrogant. "your dog had an epileptic seizure we didn't do the surgery!" he said, i became upset - just tears is all and asked why they didn't call me (they did at 1:50 to which i returned the phone call at 2pm (worried) and never rec'd a call back). I was told your dog is fine why are you so upset? i was also lied to when they said they called in the morning too(no) and didn't leave a message at 1:50 because my answering machine didn't work (not the case) i was told to get my dog and leave several times without any explanation. i asked for something in writing i was told by the dr "i don't have to give you anything". i asked when this happened he replied i don't know, or remember. This experience was horrible. If you want to gamble with your pets life then go here.
|
|
|
|
5/2/08 |
4 |
4 |
5 |
5 |
A little disorganized due to staff shortage but effecient. I would recommend to anyone considering to spay/neuter their pet.
|
|
|
|
4/27/07 |
5 |
5 |
5 |
5 |
GREAT VALUE. PUPPY BOOSTERS ONLY $45. SPAYING OF SMALL FEMALE DOG $152, MALE $122.
Great service and very helpful and informative staff and vet. I can't recommend this place enough. There is no reason to have to spend $600 (as quoted by another vet in Miss) to have a female pup spayed. This place is great. Very accommodating.
|
|
