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11/7/17 |
1 |
2 |
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We took our dog there to get neutered a while back. It was more complicated than usual because our dog had a retained testicle. Initially, we were told that they had found the retained testicle and everything was fine. However, after the biopsy report came back, it turned out that they had found excess spleen tissue instead. Whether it was a lack of knowledge and experience or incompetence, it is not reassuring at all that a vet could not tell the difference between a testicle and excess spleen tissue. Because of this, our dog had to go under the knife a SECOND time. The staff were not apologetic and advised us that we will not be charged, as if that was the real issue. They even had the audacity to charge us $20 for antibiotics when the stitches showed some signs of an infection. Overall, this clinic seems to be all about the money and it's safe to say, we have moved on from this heartless and inexperienced veterinary hospital.
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7/31/17 |
1 |
1 |
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Agree with below, THEY ONLY CARE ABOUT MONEY, not animals or customers. Do yourself a favour and AVOID THIS PLACE. No compassion here.
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6/8/17 |
3 |
3 |
3 |
1 |
This Veterinary clinic is difficult to deal with. They will not give out a perscription unless it is filled out by themselves. Their prices are over double with what Pets Drug Mart a on line service charges for the same medication. They offered several excuses why they would not give me a perscription but none of what they said had any value. I explained that it is my choice to get the perscription medication at any place that I wanted to use. However they refused tof provide me with a perscription and would only sell me the medication from their place. As mentioned they charge over double for the same medication I can get on line from a licensed distributer. As I required this medication for my pet it left me with no option but to purchase it from them. As far as I am concerned myself as a customer has the right to get a perscription that can be filled where I want and not be held hostage.
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9/26/15 |
3 |
3 |
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The staff are nice in person, but i have had issues, one in person and one over the phone. The facilities are what you would find at a standard vet's office, the punctuality is there, but they really do charge you alot. The charge a minimum fee of 75 dollars for EVERY visit and they say thats a fee that is done when they do a full physical exam of the dog..i asked when they do physicals and they said every time before a vaccination, i also went there for stuff not related to a physical and they still charged me 75 dollars, they really do only care about the money, make you order unnecessary tests to "rule out" bla bla bla. they charge a wack load of money and do not provide nearly the amount of value..put it this way, the vet i came from, full set up of shot was maybe 50-60 bucks including examinations..i follwed my vet to this clinic and they charged 70 for vaccinations plus 75 for vet fee, it was well over 150 after taxes. AVOID THIS PLACE THEY ONLY CARE ABOUT MONEY, NOT YOUR ANIMAL.
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1/10/12 |
5 |
5 |
5 |
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I absolutely love these guys! My cat was in for a dental, as a first time patient, and they treated her like gold the whole time. She came home with a cute pink bandage and very specific medication dosage instructions. They called the following day to make sure that she was feeling alright and, at the free followup exam 10 days later, sent me home with samples of toothpaste to keep my kittys teeth squeaky clean. They clearly care about their patients and the owners.
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12/31/11 |
5 |
5 |
5 |
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Dr Leah is my only vet for all my cats and dogs over 6 years. She was with us thru good times for our animals and thru hard times, she was with us crying when we had to put our kitty down. Prices are very affordable, the vet is ethical, reputable, and she does care for each cat and dog and bunny and whoever else she takes care of! Professional, always ready to adjust to our budget, always ready to do extra research to find out what is wrong! We did numerous spays and neuters for our kittens and I would never trust another vet to do it at such young age - Dr Leah is the best! National Treasure Vet!
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12/13/11 |
1 |
3 |
5 |
2 |
Been going to these 2 doctors for many years for my dog and the girls at the counter and over-seeing visits have always been rude and dismissive. Make you feel uncomfortable for asking questions or expressing concerns. Doctor Leah has been nice to my dog and I think I would trust her to do further procedures as she seems careful and caring. But it has not been cheap, they charge for every single visit, even if it's a 5 minute conversation after another visit. I'm not overly enthusiastic about their over-all level of helpfulness either. The direction has been progressed by the members of my family and personal research.
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6/15/11 |
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When we went to Dr Montgomery she was rude and impatient and does not seem to really care or love animals. She just seemed to more interested in how much money she could charge us for her services and tests. She seemed to lose all interest in us and our dog when we told her we were on a fixed income and could not afford all the treatments she was pushing on us!
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2/18/11 |
5 |
5 |
5 |
5 |
Dr. Leah and her staff are amazing! My dog loves going there. She's never tried to up-sell me with anything, and doesn't push unnecessary vaccines or procedures for my dog. She's easy to get along with, has a sense of humor, and her facility is always clean. They're expanding at the moment, and will soon be even more spacious! two thumbs WAY up for dr. leah and her staff :)
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10/29/10 |
5 |
5 |
5 |
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I've brought my 2 pomeranians (less than 3 lbs each) for Laser spay surgery, 6 baby teeth removed and microchipped. Dr. Montgomery did a very good job and the incision was only 1 inch or even less. They were already back to normal on the next day. We are very happy and will recommend all our friends to this clinic. Thank you Dr. Montgomery p.s. the clinic is spacious, nice and clean.
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11/12/09 |
5 |
5 |
5 |
5 |
I took my dog in for teeth cleaning and a couple of teeth extractions. The vet was very informative and caring. I recieved two estimates one best case price and a worst case price the bill I paid was lower than the best case price. That price included all of his take home meds and a follow up visit. I was very impressed.
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2/13/08 |
5 |
5 |
4 |
5 |
Dr. Montgomery made special arrangements with me when I had to put my rescue dog down (at no additional cost). It was very emotional as they knew him. We all shed some tears. Their support that day spoke volumes to me.
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4/8/07 |
5 |
5 |
5 |
5 |
AMAZING vet, very kind and caring; goes for staff too; very knowledgable; I drive all the way from Vancouver!
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