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7/16/22 |
1 |
1 |
1 |
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Myself and my family previously used to see Dr. Z ,the owner of Albatross Veterinary Clinic for all our pets before he retired. Staff was always super helpful, until our visit a few weeks ago under the newer owner Dr. Christopher Wessell.
I called to make an appointment for my (very large cat) and requested some help,as I also have a 3yr old son who is adhd & asd and is super hyperactive. He also has Eosinophilic esophagitis (EoE) and is borderline immune compromised.The clinic is small and cannot accommodate a stroller. I can’t manage both the cat carrier and my hyperactive 3yr old on my own.
Reception said that it would not be problem to help with our cat. When I arrived she took the cat into the female veterinarian,who called me on my phone,so I didn’t have to bring my son inside the clinic.
The female veterinarian advised our cat needed some additional tests in which we would have to put the cat to sleep.I said I didn’t know when I could come back to the clinic,as I would
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9/10/20 |
5 |
5 |
5 |
5 |
As all good things come to pass, so was my 21 year old kitty's time. Jag was a integral part of our family and when he let us know it was his time to go we called on Dr. Chris Wessell. Dr. Chris was the most caring, professional and calm doctor we could have had in this sad situation. Thank you for your help and heart. We couldn't have asked for a better Doctor.
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6/21/20 |
5 |
4 |
5 |
5 |
I was referred to Albatross a few years ago for my cat. I had gone to other local vets to find a good fit. Briane was not happy locally. Albatross is a 20 minute drive and the first time arriving Brie was given excellent treatment and care. She loved Dr Chris and actually purred while he was 4checking her out. I've never had any issues or monetary concerns with the practice. Staff are nice and friendly. I do think as a small clinic they are quite busy. I was recently there and the parking lot was full of vehicles with numerous pets and owners waiting. They have Covid 19 procedures in effect. I was late for my appointment that day but they got me and Brie in as soon as we arrived. Brie was quite sick. Dr Lauren assisted us and took great care of Brie. I have always recommended Albatross to my friends and will continue to do so.
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9/25/19 |
5 |
5 |
5 |
5 |
I was shocked after 25 years of dedication to Albatross that no one told me as i walked in dr Zwamborn sold the business. But i continued on and i am sorry to say even though i like the people there im afraid they are not helping me with any options other than putting my 2 seniors down for different health issues, in desperation I went to my local closer weekend working vet and again paid for xrays but was given different complete diagnosis for both dogs and hope with medication for heart failure in one and the other has a narrow trachea. Neither one of these was diagnosed at Albatross. I have more stories of disappointment but i am now convinced that i wont be driving one hour out to my old vet site anymore . A very sad ending for us as i say very kind caring people there but im just not trusting their opinions anymore.
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1/29/19 |
1 |
1 |
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Killed my dog Insurance report says there findings was that no surgery was needed they would not give one $ to them for what was owing because surgery was not necessary Wrong dignoces Vet killed my young dog
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4/12/18 |
2 |
1 |
3 |
2 |
Been a customer for 20 years. New staff who just seem unprofessional and rude and very much higher fees with absolutely no changes to the clinic mean Im moving on. If your charging city vet rates then the entire clinic needs a redo but its not happening so Im just seeing a money grab. My dog is 15 and will soon come to that time where I will have to put him down. I asked if they have a room built to provide a warm final place for my dog to be euthanized and all they have is a back very old back room with a steel table and old cages. I supposed to want this for the last moments of my pets life???? They need to change or Ill never recommend them again.
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4/7/17 |
1 |
2 |
3 |
2 |
April 6/17 I was attending this clinic with my pets for years with excellent service overall by Mr.Zwamborn. Unfortunately though it seems their service (listening to client/caring) has taken a turn for the worse. Also, their fees have increased dramatically. I will not be going back again. They didn't even have the courtesy to let me know that he had retired even though I told them I was coming from considerable distance. The reason I was told is that they do not have a computer system that they can bring up my file on? What a disaster...after traveling so far and incurring considerable cost to do so. Very disappointing....need new vet...
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12/23/16 |
1 |
1 |
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I don't know what to say, this clinic is terrible. Cranky staff, having to wait 45 minutes for a scheduled appointment to incompetent vets. How is this place still in business? They are not as cheap as people say on here. I will be going somewhere else.
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6/15/14 |
5 |
3 |
3 |
1 |
I wish that I would have had as great of an experience as the people on this page. The other 2 vets that helped me there were awesome but Dr Z was the one that lost my business. My cat had been constipated and after 2 enemas and 2 days she still hadn't pooped. He told me she's going to die and there's nothing they can do. Really?! Took all my money just to tell me that. All I had to do was a little research and take her off dry cat food. I didn't appreciate the fact that he couldn't be bothered to use his brain for 5 mins & would rather just tell me there's nothing that can be done. She's fine now by the way.. eating wet cat food and loving life. No thanks to DrZ.
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2/6/14 |
5 |
5 |
5 |
5 |
Over the course of 20* years Dr. Zwanborn and his staff, temporary or permanent have been nothing short of amazing! Professional, caring, honest, knowledgeable, the list goes on. He saved our dog's life when he was two, and we're hoping he can do it again now.
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11/4/12 |
2 |
2 |
1 |
1 |
found this clinic has gone down hill ... new staff does not know what they are doing , have to wait long time even when have appointment..
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10/15/12 |
5 |
4 |
5 |
5 |
Dr. Z and his staff are amazing - My still active nearly 16 year old Siberian Husky is with us because of his great surgical skills (removed a perianal cancerous tumor 2 years ago). It's a great country clinic, Dr. Z owns the property and has his house and clinic there - and I'm happy to pay their very reasonable prices for their skills - not for designer decor. They actually have large runs for dogs that are there recovering and are able to go outside. The best! You can't beat vets that are in their profession because of their love of animals not just $
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6/25/12 |
4 |
5 |
5 |
5 |
Very good and understanding of your pets needs. They are very caring and your pet comes first, everything is taken into consideration,the needs of your pet and your finances towork something out.
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6/24/11 |
5 |
4 |
5 |
5 |
Older equipment is paled by good old fashioned care and doctoring. One of the best clinics on the planet. This vet respects your rights and your pocket book. Unlike many clinics that take full advantage and rip people off for tens of thousands of dollars, this clinic is beyond compare. While bedside manner may not be a strong suit, the best treatment for a fair price is... i STRONGLY recommend this clinic. Dr. Z is the best.
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6/13/11 |
5 |
5 |
5 |
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After bad experiences with a vets that claim to care for animals I asked one of my friends if she could recommend me a vet that will really care for the animals and not for the $$$ She with out a hesitation send me to see Dr. Z he check our bully that was suffering from a cherry eye condition and told us that he will need to have a surgery after setting up the day of it i asked him how much was for the visit and he answer me that he hasn't do anything yet and send me on my way. We were really impressed with this since we experienced other vet that just for telling us about something we already knew and give us an estimate charge us for it and his estimate was 4 times higher than the one Dr.Z give to us. We will recommend and had recommended Albatross Vet Clinic to anyone who asked us about who is our Vet. Our English bully is a happy and if he suffer of any illness or is time for his vaccination we will drive the 45 minutes for Dr. Z to take care of him.Pets are animals not persons
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1/9/11 |
3 |
1 |
3 |
3 |
Very dirty and smelly place. I have used it a few times in a pinch, but the lack of cleanliness makes me reluctant to go back. Dr. Z. pleasant but very old school and doesn't seem up to date. I think if your pet has something complicated or serious this clinic should be avoided.
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9/15/10 |
5 |
5 |
5 |
5 |
We have never had such thorough examinations, and affordable vet bills. These people do what they do out of passion, not the almighty dollar. The vet takes his time, gets to know us, and does his best for each patient. The facilities are just fine...we aren't paying for leather couches etc in our bill. We would recommend this clinic to anyone!
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8/30/10 |
5 |
5 |
5 |
5 |
Have been using Albatross vet services for both my small breed dogs for a year now. Excellent care all around. People comment about the "look" of the facility. It's a country vet people. Appears clean for all intents & purposes. Like another poster said, the dogs aren't really fussy about the decor. Highly recommend this vet for all your pet health needs.
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4/16/10 |
5 |
3 |
5 |
5 |
Had this vet recommended to us when we relocated from AB. and have not looked back! Dr. and staff are very friendly and we never have to wait very long. Prices are very reasonable. Only thing I would change is the facilities.(could use an update) But still great care and compassion!
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2/8/10 |
2 |
3 |
5 |
4 |
Dr Z was great. He was compassionate and answered all questions fully. However, the staff was another story. We brought our dog in to get neutered, vaccinated, and microchipped. When we came to pick him up, we were doing the paperwork and going over his rabies certificate when my wife noticed they had his breed was marked down wrong. No big deal, right? I brought it to their attention and they were dumbfounded. The vet assistant was standing there going ' umm... uh... umm', until my wife and I told her to make us a new certificate. We left, kind of laughing at the situation, when we noticed a smell in the car. We got home and took a closer look at our dog, and he's COVERED HEAD TO TOE in DRIED DOG DOO. We don't know if it's our dogs crap, or another dogs crap, but we do know that the vet assistant told us not to get him wet for 2 weeks. I didn't even bother going back to complain, because if she got that confused over what breed our dog is, this would have surely given her an aneurism.
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1/12/10 |
5 |
4 |
5 |
5 |
Compasionate care reasonably priced. I would recommend Dr. Zwamborn and Dr Hiltz. W just had our little angel dog put to sleep, and I am fully content with the level of care and compassion which we received from Dr. Zwamborn and his staff. Thank you
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11/14/09 |
5 |
5 |
5 |
5 |
Dr.Z and employees are awesome, have been going there for 15yrs. I know the clinic is not the greatest looking, but treament of animals and owners is superb. Will, always keep going, unless he retires.
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8/22/09 |
3 |
1 |
4 |
3 |
The facilities are what you would expect of a vet practice in some tiny town in the 70's. Very old, worn and dirty. My allergies went nuts in there. Dr. Z is okay, but I found his communication lousy. He gave our dog a shot, but didn't tell me what it was for, among other things. Everything, the bill & pills, etc, is handwritten in doctor's writing, in other words, Good luck trying to tell what you're paying for. On the cheap side, but given his facilities, I'd be choked if he was expensive. I don't doubt his passion or his ability, but the only thing keeping me from walking out of the exam room was the reviews on this site.
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8/18/09 |
5 |
4 |
5 |
5 |
My family has been bringing our pets here for years. We wouldn't take them anywhere else. Even though, I moved about 45 minutes away, I ALWAYS travel back so I can bring my cat to this clinic. They are so reasonably priced. They give you your options clearly, do not try to get a ton of money out of you, and always give maximum care. Dr. Z is certainly not the "warm and fuzzy" type, but he treats animals with utmost care. I highly recommend this vet.
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8/16/09 |
5 |
4 |
4 |
5 |
I have been bringing my animals here since the 80's and have recommended them to many others. Wonderful doctor's and staff. They tell you the truth and do their best for your animal.
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8/9/09 |
5 |
5 |
5 |
5 |
I only take my pets to Dr.Z and Dr.hilts. they are both caring men who love there jobs and aren't just in it for the money. all the girls in the front are very kind and helpful. the drive is very nice as well. prices are very responable!!
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6/8/08 |
5 |
5 |
5 |
5 |
Ihave been going to Dr. Zwanborne and Dr. Hiltz for 10 yrs now. I will go nowhere else!!! They are very caring and compassionate and knowledgeable vets without breaking you!!! The girls from Laurie and Pam (vet techs) and all the others are incredible. I have been apart of witnessing a c-section to which I was put to work and to be apart of watching each dog being cradled in their arms after surgery until they woke up, just to monitor them! The big dogs would be laid on a big fluffy blanket on the floor with their heads being stroked until they woke up! If you don't call that caring I don't know what is???? They deal with alot of reputable breeders, so doing OFA'S and required testing is not an unusual procedure. I could go on about this vet clinic, but I give them all 5 stars!!!!
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10/19/07 |
5 |
4 |
5 |
5 |
Will treat you fairly in terms of money for sure. No extras, just what you and your pet need. Very caring of pets, no frills. Totally recommended.
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7/7/07 |
5 |
4 |
5 |
5 |
The folks at the Albatross are fantastic. They are genuinly interested in the animal and not in your money. The are more focused on healing your pet naturally then quickly jumping into surgery and medicine like other vets. They always are pleasant and helpful when emergencies arrive. Plus getting there is nice drive.
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4/7/07 |
5 |
4 |
3 |
5 |
Very honest, do not just want your money.reasonable prices.genuinely care about your pet as well as what's best for your whole family.
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