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10/22/21 |
1 |
5 |
1 |
1 |
INCOMPETENT, UNCARING I made a dental surgery appointment for a difficult-to-trap feral who was in dire need of help. We had to wait 2.5 months for our appointment. I sent the cat's medical history and profile the day we made the appointment. I was told we were good to go. I called a week before the surgery to ask a few questions and to check-in. Everything was fine. THE DAY BEFORE the surgery I received a short email stating that they could not do the surgery bc she did not have her 4 in 1. They stated that I would need to get the vaccine, wait 2 weeks, and make a new appointment which would be 3 months away. I asked 2ce to have someone call me. No one ever did. This cat was SUFFERING and they tell me THE DAY BEFORE????!! This clinic is incompetent and uncaring- if they did care, they would have called me back and talked to me. No accountability. Not to mention the most expensive vet in the area. GO SOMEWHERE ELSE.
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1/9/14 |
5 |
5 |
5 |
5 |
None better! Dr. Campbell is one of the most knowledgeable vets I have ever known. She exercises common sense along with substantive knowledge of veterinary medicine. She is also respectful of my finances, and is patient and kind.
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5/15/12 |
5 |
1 |
1 |
1 |
This facility is unsanitary. The vet techs and the vets did not practice even reasonable sanitary precautions while examining my cat. They did not wash their hands, they did not use gloves despite the fact that my cats were contagious. These conditions are the reason why my cat contracted an illness/infection while there for a routine grooming and transmitted it to my other cats. I have filed a report with the Health Department.
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8/24/11 |
5 |
5 |
5 |
4 |
Excellent staff, great facilities. They offer 24-hour emergency service. They are very expensive and they do try to get you to test for all sorts of diseases that I personally think are not necessary. Service is great, so I suppose it is case of getting what you pay for.
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1/23/11 |
5 |
5 |
5 |
5 |
I have used BRV for well over 21 years for small and large animal health issues. They provide excellent medical care and surgical procedures. Dr. Valerie Campbell and Dr. Nancy Hall head up a very well rounded practice. The veterinarians,vet assistants, front desk staff, and admin staff are professional, knowledgeable, friendly, and caring. They have helped so many of my beloved animals over the years at all hours of the day and night. They treat you and your pet with respect and kindness. I am extremely attached to my animals. BRV understands this, so not only do they provide exceptional care for my animals, they also provide the compassion an owner needs.
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8/29/09 |
5 |
5 |
5 |
5 |
I have been using BRVA sincwe 1999, and have been extremeely pleased. They provide care for our working dogs, house cats, barn cats, horse, goat, guard llamas, and our flock of sheep. They are a bit pricey, but I do get value for my money. They make house/farm calls, and have given me guidance and direction over the phone when I've had critical livestock issues where time was of the essence - invaluable in some emergencies. They have worked with me to manage costs: if I can do something myself, they recommend that. I have worked with Dr. Valerie Campbell, Dr. Nancy Hall, Dr. Mike Gast, Dr. James Joyce, Dr. Karen Iovino, Dr. Ross Peterson, and Dr. Voskerchian, Monica the patient advocate (she's fabulous!), and various vet techs and other staff. Everyone cares about both the animals and the owners, and everyone is courteous and professional. Love these folks!
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7/7/09 |
5 |
5 |
5 |
4 |
We could not be more pleased with Dr. Voskerchian and the staff at Blue Ridge. Our cat was very nervous and upset but they treated her so well. The doctor made sure we were comfortable with his diagnosis, taking the time to show the x-rays and answer any questions. He even called the next day to check on the cat. We highly recommend Blue Ridge and are thankful that we found the review for them--it was right!
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4/21/09 |
5 |
5 |
4 |
5 |
When there are other vets closer to home, we prefer to drive the 35-40 minutes to their office to know our pets are in good hands. They've taken wonderful care of our dogs. The staff has always been friendly and helpful. You may occasionally have to wait for your appointment, but it just means that they are being thorough in their treatment of their patients or have worked in an emergency that couldn't be helped. Know that when it is your turn, they will offer the same dedication to your pet as well.
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5/7/07 |
5 |
5 |
5 |
4 |
My experience with Blue Ridge has been great. They were very nice upon arrival and even called me with the answer to a question (unrelated to the pet I brought in) to provide me with the answer after I left!
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4/7/07 |
5 |
5 |
3 |
5 |
I can attest to their wonderful care for exotocs like guinea pigs and rabbits. Dr. Valerie Campbell there is the absolute best. I drive over an hour to see them. They also have services for other small and large animals. They also have a doggie daycare which is really popular. The staff are wonderful and caring. The only drawback is that you may have to spend some time in the waiting room before you actually get called back for you appointment. However, they're worth it. Prices are quite reasonable.
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