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5/8/19 |
5 |
5 |
5 |
4 |
I have been going to the Animal Hospital of Oakville for over 30 years. They have always been exceptional. All of their staff have been great and well trained. I consider Dr. Best a friend. The vets here are all good. Some of my favourites have left over the years, such as Dr. Stewart, but that is the nature of the profession, as people move or open their own practices. When we were camping up north 7 years ago, my dog fell over, was shaking, panting and weak. An emergency vet in Barrie wanted to strap on a heart monitor and have us come back the next day for blood work at an additional "followup charge". All of that would have been $900. We drove home and the dog improved. The next day, Dr. Best did a simple blood test and diagnosed her with Hypothyroidism. To this day, she is doing well thanks to their care. I love this clinic.
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7/22/17 |
5 |
5 |
5 |
5 |
I have been taking my pets to the Animal Hospital of Oakville for 23 years and I have always felt that they have had the very best of care. Dr. Best has been their primary Veterinarian, (she is wonderful) but I have also seen other vets in her absence and I have nothing but good to say about their professionalism, compassion and the excellent care my animals received from any one of them. I have always found the front-line staff to be very friendly and Cara Lee more than willing to lend a helping hand when asked. I do not feel the services provided are unreasonably priced in comparison to other Veterinarian Clinics and have never felt they charged for more services or tests than were necessary. Anyone who has ever known me over the years, would tell you how much I love my animals and I would not hesitate to recommend The Animal Hospital of Oakville to anyone.
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10/5/16 |
1 |
2 |
2 |
1 |
I tried to love this clinic as they were my family's clinic of choice for decades. I really liked the first vet I worked with, but when he got very sick and needed efficient and effective care, I felt like I was in a circus, not a professional veterinary clinic. I had to see several vets (not a problem in and of itself), but each vet could not follow the programme set by the former vet (the plans of action were adequate - the understanding of them by each subsequent vet was not). Eventually my dog became so ill I left and consulted a new clinic who hospitalized him given his severity. 6 months later and he is still recovering from a disease made terribly worse by the circus (AHOO) that couldn't get their act together. I'm just glad I left; I will never return. Also, my new clinic, which I love, is much cheaper.
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1/5/16 |
1 |
2 |
2 |
1 |
The front staff are incredibly rude and nasty. I have been using this vet for many years and now want to get a new vet because of how the front staff treat people. The care my dog received was not that great either. I would not recommend taking a gerbil here. My healthy dog went in to get neutered and now may die because of their incompetence.
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3/6/15 |
5 |
5 |
5 |
1 |
I find the staff incredibly trustworthy, compassionate and feel that they truly care for my animals. However, the cost for even routine exams and medication is double or occasionally triple the amount elsewhere. For life-saving surgery or treatment I trust them above any other vets but regular check-ups and treatment for common ailments is unbelievably expensive.
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9/2/14 |
2 |
4 |
5 |
2 |
Went as a new client after hearing a lot of great things about Dr. Best. Unfortunately got a young vet, very nice but did not address anything I told her, and never called to follow up or anything after, never heard from them again.
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9/24/13 |
1 |
2 |
3 |
1 |
Like most vets these days the accent is on the money. Although they profess kindness to animals (who doesn't?) it soon becomes clear that that caring comes at an exorbitant dollar price. The front staff are the rudest I have ever encountered. When I explained that I couldn't afford the visit to the vet for a prescription that my dog has been on for 5 years and offered to pay for the prescription alone, they try to make you feel inadequate about the care you are obviously not giving your dog by not paying them their blood money prior to them renewing a prescription. When I simply stated that I could not believe after years of loyalty to their business they could not waive the fee and help my dog get relief from an ear infection. She told me she is not to be talked to that way and hung up. News flash you are not my mother and my language was decent and I was genuinely sincere, I was in disbelief but the rudeness of the hang up clinched it. Do not frequent this money up front first
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6/13/13 |
5 |
5 |
5 |
5 |
I came across this website by accident and decided to read about this clinic. I have been taking my animals here for about 25 years. If I didn't think they were excellent, I wouldn't still be a client. My work has taken me to live in other cities in Canada and I was never as happy with any other clinic as I am with AHO. There was one vet there a few years ago I wasn't fond of, but he didn't stay long. They don't look after birds, so I have a different vet for birds. If you want to see ridiculous prices, try a vet who specializes in birds! I have several pets so I am there frequently and I have never seen the staff be anything but courteous and caring. However, I have seen many people who were stressed about their pets or the fact that they couldn't afford the treatment who were terrible to the staff. I have to wonder if some of the people who wrote the negative comments did so right after a stressful experience, and if given some time to reflect, would write something different.
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3/14/12 |
3 |
3 |
3 |
1 |
Expensive and they don't get the job done. It sometimes takes three visits for them to determine a basic diagnosis, even for something quite straight forward.
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10/24/11 |
2 |
4 |
4 |
3 |
Generally pleased with the vets care here. However- until recently, it was a revolving door of doctors. Unless you see Dr.Best ( who is the best there)vets seemed to stay for a short while and then move on. Never could figure out why. Too bad some of the reception staff don't move on. Receptionist Carale could use some polishing of manners. Younger staff quite pleasant though and would give high marks to techs in the back room. Used to be more affordable but soon became quite pricey.
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6/3/11 |
5 |
5 |
4 |
3 |
We had been taking our 12yr old golden here her whole life. She had become ill, and we had to take her there to be euthanized. The staff and doctors made a dreadful event more bearable. A bit pricey, but the care is excellent.
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9/16/10 |
5 |
5 |
5 |
5 |
Wonderful staff - excellent medical care. They always take the time to know your pet.
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4/20/09 |
5 |
5 |
5 |
5 |
The staff actually care about your animals. My dog actually adores Dr H. and that says alot as my pup is a little anti social.
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9/4/08 |
5 |
5 |
5 |
5 |
Excellent staff here. I took my dying dog here to be euthanized and we walked in crying and they immediately took us to the examining room. We didn't even have to say a word. They made a bad situation bearable.
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4/27/07 |
5 |
5 |
5 |
4 |
The doctors are top notch at this clinic. The staff is awesome and always helpful and friendly.
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