Ladysmith Animal Hospital veterinary clinic reviews
Ladysmith Animal Hospital
veterinary clinic
Treats:
Cats
Treats:
Dogs
Services:
After-Hours Emergency Care
Services:
Surgery
Ownership:
Small Chain
Website:
ladysmithanimalhospita... 
Phone:
+1 250-245-2274
Profile updated: 7/21/12
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Rating: 4.0 (1-5)
based on 8 reviews.
Veterinary Clinic Ladysmith Animal Hospital
has a good overall rating on VetRatingz.com.
The following postings have not been substantiated by VetRatingz.com.
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11/5/20 |
5 |
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I HIGHLY recommend this vet clinic. Dr. Jen Buller, Michelle, Mary, Sam, Kaitlin, Scarlett and Dr. Jerome showed such compassion, guidance, professionalism, and care for my 12 year old kitty, Lucy... She was such a loving little buddy , but not so well behaved at any vet clinic ... However, the staff managed her very well, and I am thankful. Also thankful for their patience and compassionate, for Lucy and myself, during a difficult time of her passing. Leslie Ross, Ladysmith, BC
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7/25/19 |
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I had a bad experience with this vet hospital 2 years ago when I had to put my sick, elderly dog down- Decided to try it again as it is closest vet to me. It is a now owned by a corporate chain and I had another very negative experience. Staff was polite but very impersonal and complacent about the issue and they were all about policies, rules and regulations- the service was about them not about my dogs needs or customer service at all. Frustrated and disappointed, I went to another vet hospital and it was like night and day- so much better! Wont be going back there.
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6/14/17 |
5 |
5 |
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I have 2 dogs and 2 cats.... they all receive top quality care from this facility, no matter which vet provides the services. Reception is A+...always pleasant, polite and friendly. Very knowledgeable and compassionate. ??????????
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10/27/16 |
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Marked up $500 meds by an additional $100. Because we previously bought the meds we knew what the price should be. Front desk staff argued with us over the price and the Owners never called to explain their practice after we requested that they phone us, twice. Front desk staff tried to make us negotiate to receive the meds and would not issue us a copy of the prescrip so that we could and fill it ourselves. Bad practice gouging patients for already expensive medications. Will not return.
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3/14/14 |
5 |
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I brought my cat, Ebony to this clinic. She was 18 years old & her health was failing. We are new to Ladysmith. I called & explained her situation. They got me in right away. The vet explained my options very clearly & compassionately. Ebony was already on a special diet & there wasn't much more we could do for her. I could have prolonged her life but it wasn't fair to her. I couldn't bear to see her in pain anymore. So I made the painful decision to put her to sleep. The vet tech kissed Ebony on the head & petted her &told her she was beautiful & she wouldn't be in pain anymore. That she could eat all the fish she wanted in kitty heaven. Ebony was purring & we were all petting her. I was amazed at their level of caring &compassion. And very grateful that I had decided to bring my beautiful sweet girl there. They made an unbearable situation bearable. Thank you for that. I will definitely recommend Ladysmith Vet Hospital to everyone I know.
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12/15/12 |
5 |
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Have been taking our GSD there for years and have had nothing less than excellent treatments, she has required a few surgeries as well and have been very impressed by the vets explanations and compassion shown to both the animal and owners. I would not hesitate to recommend this vet to anyone. We travel from Nanaimo to go there.
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2/11/12 |
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5 |
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The service is always very friendly from the receptionist and techs. However, I left feeling disrespected and belittled. I can't remember a positive experience at this clinic. If they didn't have my pet's entire medical history I would switch my vet. I will not take any new pets here.
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5/7/07 |
5 |
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Fantastic clinic, wonderful, caring people. Always available to answer questions, gets animals in quickly when an owner has concerns, vet takes time to explain things.
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