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10/28/19 |
2 |
2 |
2 |
1 |
I'm a pensioner. This Vet is close to where I live, but they take advantage of a worried pet owner and charge WAY TOO MUCH. It cost me nearly $700 for checkup, blood, x-ray and meds. My pension is less than $1700 per month (and I told the vet that right at the beginning).Then they sent me an email quote for dental work for $2400!! Never again!
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3/19/18 |
5 |
5 |
5 |
5 |
Very experienced doctor and very nice/helpful staff. I booked exam and boarding for my cat there, and Dr. Anderson recommended blood test since my cat is a senior. Unfortunately we found some abnormalities from the blood test but Dr. Anderson gave good advises and helped my cat to get healthier. I was really frustrated that why my PREVIOUS vet didn't suggest to do this very basic check--it's common knowledge that regular checkup is needed for even human seniors!!!! I'm glad that I could catch things early with Dr. Anderson's help!!!!
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2/11/18 |
5 |
5 |
5 |
1 |
I was charged 5000.00 to clean dogs teeth. Yes extractions were required, blood tests and cpl other things to look at. I had pet reeth cleaned before as well as serious problems And never was charged close to 5000.00
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1/25/18 |
1 |
1 |
1 |
1 |
AVOID THIS CLINIC AT ALL COSTS. SAVE YOURSELF HUNDREDS OF DOLLARS IN UNNECESSARY MEDICATIONS AND EXAMS. Dr. Anderson is the biggest SCAM ARTIST in Vancouver. I have a dog being treated for an autoimmune disease, and he required a blood test to check his platelets. His regular vet is in Victoria, and as we had been to Dr. Anderson years ago, I thought we'd simply need to do an exam and the blood test. This was supposed to cost me $150 with the blood test and exam.
After conducting the test. Dr. Anderson prescribed 2 liver medications for my dog. The result a $500 vet bill. $250 of that was medication alone for a 2 week period. TWO WEEKS!
After speaking with my dog's regular vet in Victoria and sending him the results of the test, he said that there was no indication that my dog has a liver issue, but that the medication is not necessary. AVOID THIS VET AT ALL COSTS! Unless you like to pay money for medications that are not needed.
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9/10/17 |
1 |
1 |
1 |
1 |
I left a completely healthy and happy dog at the clinics for couple weeks of boarding and they returned him with a terrible eye infection, wearing a collar... They refused any explanations (referring to a waiver I signed), charged extra 300 for eye exam (!), and never followed up. The medication they gave me when I left never worked , the eye became a real problem. Gladly, I found another , a real vet that eventually helped. Ignorant and overpriced place!
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5/4/17 |
2 |
3 |
2 |
1 |
WORST CLINIC EVER. STAY AWAY FROM THEM. I wanted to give me dog a grooming but before they can groom him he needed to be examined. We did the examination only to be charged with almost 2k for dental and other tests. We agreed to the dental operation stuff and paid but the holy crap they were overly priced and it doesn't even seem necessary!! On the day of his dental operation they notified me there may be a possible extraction. But I was not aware that this wasn't part of the payment I have already paid for. So in addition I had to pay another thousand plus bucks. I was in complete shock and they wouldn't release my dog to my mom if I did not pay. And I was at work during this time. If I did not pay who the hell will take care of my dog! So they let him go to my mom after fighting back. They told me to pay this 1300.00 amount tmr. So I went to the clinic expecting to pay this price 1300.00 and they decided to charge me extra without telling me for something I was not aware of. WTF
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3/2/17 |
1 |
1 |
1 |
1 |
We have had so many rabbits coming to our rescue after the guardians had taken them to this clinic and been totally hosed with absolutely insane rates and unnecessary or wrong procedures. This is the only clinic we tell people to avoid at all costs.
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10/5/16 |
5 |
5 |
5 |
5 |
The only veterinarian in the city who will actually find out what's wrong with my pet. All previous vets will throw medications at my pets problems...putting my pet at risk & wasting my money. Would never go anywhere but to Dr. Anderson.
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12/19/14 |
5 |
5 |
1 |
1 |
Expensive and charged us for something that he did not even do to our pet
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6/9/14 |
5 |
5 |
5 |
5 |
I have owned cats all my life! This vet was the best! Dr.Anderson is a great vet! U can tell he is experienced! That he loves his job! My cat Magnus had a problem going to the bathroom and I suspected he had a UTI, took him to dr Anderson after a very unpleasant visit to another vet! After the experience with Dr. Anderson I will only take my cats to him! He was genuinely caring and gentle when examining Magnus! He explained every possible problem that could be wrong! Showed charts !when treatment was done he called me personally and told me he was good and this treatment was done! I was only able to afford the minimal treatment but Dr Anderson went the extra mile and did all required tests! I never had a vet do that! I will pay a little more for vet now because dr Anderson is there for your pet! He is not just a business! His staff were all awesome and caring! I recommend him 100%!
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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1/23/14 |
5 |
5 |
5 |
5 |
My dog used to have ear infection for a while. Couple of my previous vets either did a quick cleaning during the exam or just gave me ear medication to take home. The ears didn't improve much and later became swollen, red and stinky. After I saw Dr. Anderson, I realized that the infection was really inside the ears. He sedated Rudy and did a proper and thorough clean. And the estimates were totally reasonable. By the time I was back for recheck, the ears were already back to normal. My dog was obviously not frustrated anymore--he was very uncomfortable due to the infection. And the funny thing is, Rudy never really liked any other vets before but he had no problem with Dr. Anderson. He and his staff were really gentle and caring for pets' health. People can say whatever they like but I want to share my OWN experience. And I believe the animal's instincts, like Rudy's, are the most true as well.
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5/26/13 |
1 |
1 |
1 |
1 |
I went to this vet in 1997!He lured me in with his $19 visit charge. still think that he is the worst Vet in Vancouver. I took my cat in because he had a mild cough. The vet performed a lot of tests that were not needed. He called me and said that he had good news! "Your cat just has a cold. The bill came to over $1000. He is also extremely phony and does not REally love animals!
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7/26/12 |
5 |
5 |
5 |
5 |
I understand why some people say Dr. Anderson is only after your money, because his costs are high comparatively speaking, but you DO get what you pay for here. He recommends things and these things cost money. If you love your pet like a member of your family, he recommends all applicable interventions assuming you will want them, and this is what is expensive. If you do not value your pet like this, then this is probably not the place for you. Cheaper vets have not gone above and beyond the care he has, I learned this firsthand - thankfully before it was too late for my cat. The quality of care is exceptional, his facilities are top-notch, and he has unparalleled understanding of my pets' health. He spends LOTS of time talking to you if you need, is patient, explaining and helping you understand. Technicians are organized, helpful, friendly and compassionate. Expensive, but worth it!
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4/29/12 |
2 |
2 |
1 |
1 |
please do not waste your time going to this Vet,he is only interested in your money. I understand fully that all Vets are businesses,and that they are expensive.This vet is very close to where i live,and have had to use him a few times,recently with a serious emergency. He is far more interested in taking your money than helping your pet. Basically a mastiff bill for a bunch of you don't need, and probably never done, and a recommendation to a real clinic where they can actually help you. Do yourself a favour and steer clear of this place, you will be happy you did... i agree... the worst Vet in Vancouver.
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3/17/12 |
5 |
5 |
5 |
5 |
Excellent for reptiles. Very friendly staff, nice and clean, highly recommended.
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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10/19/11 |
5 |
5 |
5 |
5 |
Thank you for all the good care you've provided to our dog over these past few years. A special thank you to Dr. Anderson for getting him in such good health and with shining teeth.
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9/13/11 |
1 |
1 |
1 |
1 |
I've rated 1 across the board because our experience with this vet was uniformly terrible. Grooming is offered at $19, but you need a check up first. In our case, this revealed tests and issues that were "necessary". Total bill: $1000. Next, an ear infection "required" procedures totalling $1600. We balked at that and took her to another vet. Total bill: $75 out the door with antibiotics, ear cleaned and plucked, and some preventative herbal treatments. Some of the procedures recommended by Anderson are risky to the pet (such as general anaesthetic) and should not be performed so cavalierly. We felt we were being scammed and found another vet. Due to them putting profits ahead of animal health, I can't rate anything above a 1; his facilities are actually excellent, because unnecessary procedures are paying for them. Stay far away.
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7/13/11 |
1 |
1 |
1 |
1 |
By far the worst vet and human being in the lower mainland. He takes advantage of desperate pet owners. He charged me $300 for unnecessary tests and did not improve my cat's health status. He started with a quote of $1000. This guy is a fraud, stay away.
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3/19/11 |
4 |
4 |
4 |
2 |
First time here because I had to get my cat groomed. If you're a new client, expect to pay an examination fee. First visit, just for a cat grooming, $1500. Tooth decay on 2 teeth. Add anasthetic and local pain killers, surgery, HST. It went up. Grooming would have only been around $55. My cat is a senior. So far the hospital is clean (compared to others I've seen) and the equipment in the back has been obviously been paid by clients. Dental equipment like human stuff. Will have to check out the SPCA if they do stuff like this as others have said. I always like a 2nd opinion.
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11/5/10 |
5 |
5 |
5 |
5 |
This is a really good hospital! I was referred by a friend because my dog was losing weight. Went to few vets but no doctors could pin point the cause. Dr. Anderson was very knowledgable and recommended some tests for my dog. We were able to get results very quickly and found out my dog had cancer. He explained in detail about the problem and treatment options and we agreed on surgery. Now my dog is in process of chemo therapy sessions done by Dr. Anderson and doing really well! Already gaining weight back! His staff has been very helpful and sympathetic, gave me a lot of support along the way. They even went an extra mile to drop me and my dog off when I had difficulty arranging a ride one day. They are really professional people who are also caring for their clients and patients.
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7/10/10 |
1 |
1 |
1 |
1 |
While on an extended visit to Vancouver my dog began vomiting frequently. A few weeks shy of returning home I took my dog to Dr. Anderson who informed me that the dog needed urgent multiple tooth extractions followed by special($$$)diet sold by his clinic. The bill was considerable and my dog grew worse by the day. Upon returning home I took him to internist (who is also teacher at Cornell) Dog was diagnosed in late stage of kidney failure which took his life shortly thereafter. After contacting Anderson regarding his diagnosis and treatment which was not supported by subsequent diagnostics and events I received no consideration whatsoever and in my opinion his indifference was downright smug. It is without reservation that I personally consider him to represent the lowest order of animal care I have encountered.
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3/30/10 |
1 |
1 |
1 |
1 |
I walked 5km to see him with my sick rabbit in my arms. I got to the door about 1 minute after closing. He said he couldnt see me cuz he was leaving. About 10 minutes after they kicked me out and LOCKED THE DOOR in my face, my rabbit died. I was 16 years old. NO JOKE. He is a horrible human being and the receptionists are bimbos!
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10/25/09 |
1 |
1 |
1 |
1 |
so bad! go for a doggie grooming, come out with bills for physical exam, drug for his bones, oil for his joint, eyes exam, blood test, x-ray, extra vacinne, if you decline treatment, look at his face! reception was trying to sell my doggie some cat food!
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9/27/09 |
1 |
2 |
2 |
1 |
I worked for Dr Anderson and all i have to say is STAY AWAY. He is a fake and a fraud!! Im not saying he isn't knowledgable and a good vet but he will take any pet owner for as much as he can get. No matter what is wrong with your pet he will charge you for any procedure he possibily can needed or not. And don't buy his sunny carring attitude either. That definitily changes once the owners leave. I am not a bitter ex employee trying to spread lies. I worked for him years ago and i think the truth should be told.
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9/20/09 |
5 |
5 |
5 |
5 |
I found Dr. Anderson to be a very knowledgeable and a caring vet. His staff are always very friendly and attentive. I agreed that he is expensive and that he likes to order tests. However, without these tools, how is he going to determine what treatment would be best for your pet? As well, he is upfront about the cost and you can choose whatever test that you want to go ahead with.
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9/19/09 |
5 |
5 |
3 |
1 |
yeah, he's farrrrrrrrr toooooooo expensive, i wish i found this website earlier so i could avoid him, i spend thousands of dollars on one of my two cats. long story short, by the very end, his suggestion was suspecious to me and my friend, so i made my final decision. and the cat that he told me having food allegic of chiken is eating chiken now, and he's totally fine!!! SO DONT GO THERE!!!!
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9/14/09 |
5 |
5 |
4 |
5 |
I bring my dog's in there when ever i find they need there shots or any medical attention and they have been very good to me! The staff there are very friendly and know what they are doing.I trust my Animal with them and they take great pride in caring for them just like if they where there own Pets.
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8/16/09 |
5 |
5 |
5 |
5 |
I don't understand some of the complaints about money. Dr. Anderson always show me different estimates and I just tell him what I want to do. No one ever forced me to do anything. But if you signed and authorized for the tests or something, YOU are responsible for the cost. Don't blame anyone else. The staff there are friendly, helpful, and nice to my dog all the time. They seem to know what they are doing or saying every time I have questions. I'm glad my friend referred me to there.
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8/10/09 |
5 |
5 |
5 |
5 |
Great facilities! very clean and they use the latest equipments. The girls work there are super friendly and very professional! I have been a customer there for a long long time, and referred many of my friends and family memeber to them! Can't go wrong! Norm
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8/9/09 |
5 |
5 |
5 |
5 |
It's totally up to you how much you want to spend. I've been to Dr. Anderson for 15 years. If there's any tests/procedures availabe to help my cats, he and his staff always explain what they are and clearly show me individual costs and I can choose what I want. I recommend Dr. Anderson to all my friends. One friend took his pet there for neuter and it cost only about $100 or so. He said the surgery site was so tiny and his cat didn't feel any discomfort. I get my cats' test results the same day(and blood test result in 15 minuts! it takes much longer at My family doctor!)for fast diagnosis. Dr. Anderson and his staff are always very caring and knowledgable. Anderson Animal Hospital is also the cleanest hospital I've ever seen. I remember the PREVIOUS vet I went to I couln't even understand what the vet said and the rude staff carried my cat like a football. I really believe that you get what you pay for. My cats being 15 years old and healthy is the best proof.
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8/8/09 |
5 |
5 |
5 |
5 |
Dr.Anderson is a very knowledgeable person. He is very kind, funny and smart. He gives me options and estimates on what to do for my pet. The staff members are very friendly and supportive, and I am very grateful and thankful to have my pet taken there. I would recommend Dr.Anderson to all my friends who have pets at home.
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8/8/09 |
5 |
5 |
5 |
5 |
I first took my cat to Dr. Anderson 10 years ago, and he patiently helped me through finding Nicky a diet he wasn't allergic too. Since then, I have recommended him to everyone I know - he is definitely the best vet in Vancouver. When I moved to Burnaby a few years ago, I tried to find a vet closer to home, but after trying 3 other clinics, which didn't even begin to compare with Anderson Animal Hospital, I went back to him. Dr. Anderson is an excellent doctor - extremely knowledgeable, thorough, caring and kind. My cats are very important to me, and I have pet insurance to ensure I can provide them with the best possible care. I do a lot of research on my own regarding feline health and Dr. Anderson is an excellent person to discuss this research with, as he stays on-top of the latest developments in animal health care. The staff at Anderson Animal Hospital are very caring and friendly, too. I recommend Dr. Anderson 100% to anyone who wants the best care for their pets.
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7/31/09 |
5 |
5 |
5 |
5 |
WOW this is a great vet! I have an old cat who was loosing wt and I thought it was from the hot weather. A friend told me to see Dr Anderson. He was kind and gentle, found a hole in her fang and a large lump in her neck. I was worried about cost but unlike other vets I've been, to he printed estimates and clearly explained everything. He helped me chose the estimates in my budget and gave me excellent care. His hospital lab found that she has a hyperthyroid tumor and liver disease from it. He carefully let her sleep, took out the bad tooth and she came home the same day feeling great. Now shes on pills and is already getting better. I felt great knowing that he really cares. Nothing in vancouver is cheap and my cat is worth every cent and so is DR Anderson. >>You get what you pay for << is something I learned a long time ago.
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6/5/09 |
5 |
3 |
3 |
1 |
After reading the above comments, I feel a lot better 'cuz I always feel like he's trying to rip me off. I've been with him for 10 yrs and I finally couldn't stand it anymore. The fees are just way too expensive for..... EVERYTHING!! Every time my dog had a surgery there, he would charge me for hospitalization, doctor's care and nurse's care and etc. ...which i honestly think is absolutely outrageous. My dog only stayed there for half a day and came all those charges? It's not like the nurses and he stayed by my dog's side all day long. If he wants money so bad, he might as well rob a bank. Besides, he always suggests additional exams and tests (e.g. such as x-ray, blood test and etc) everytime I went there even if my dog just had a x-ray and blood test 6 months ago!!! Perhaps he just wanted to test his luck, see if I had forgotten about it.
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5/4/09 |
4 |
5 |
5 |
4 |
Dr Anderson is expensive. However he is extremely knowledgable and can do just about anything on site. What I do like is that you always see the same vet not rotated through different Dr's. Have been seeing him for 10 years and will continue on. He does suggest some things that I may find unnecessary but I just decline. A neuter can be $100-$1000 depending on what you want. All you have to do is tell him. Boarding is affordable and you can tell the staff treat the animals well.
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2/24/09 |
1 |
2 |
2 |
1 |
i called to just ask the vet if he was a certified exotic so i could know if he was qualified to treat my rats. The receptionist wouldn't give me a straight answer and wouldn't let me ask the vet. they wanted me to come in to ask and charge me $65 for a check up?!!
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2/8/09 |
2 |
3 |
2 |
1 |
Way too expensive. This guy does unnecessary tests and treatments. Don't go here. He wanted to put my dog under to cut her toenail, which he said were too long. I took my dog to the breeder, and also a dog trainer, and both said the clipping was unnecessary. I had no trouble cutting my dog's nails on my own.
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8/2/08 |
3 |
4 |
4 |
1 |
I've taken my dog to Dr. Anderson on numerous occasions for check-ups, vaccinations, and more serious issues. And although he is very nice (and knowledgeable), he DEFINATELY tries to upsell you on things. He wanted to charge me $1,200 to neuter my dog and pull out 4 teeth (the SPCA did all those things for $80). The last time my dog was ill, he wanted to run $500 worth of tests immediately, so I chose to wait. What happened? I took him to the SPCA again and they said he was fine. Just an upset tummy. Dr. Anderson definately charges PREMIUM prices for his services...and then some.
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5/27/08 |
1 |
5 |
4 |
1 |
Took my pet to Newton Animal Hospital. What he was going to charge 1300.00 for, they charged 300. And they are just as good at Newton, plus the staff knows what they are talking about, and explains things very well. Anderson's staff don't seem to ever know the answers to basic questions; they always say you'll have to ask the vet (probably so he can charge you more).
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5/10/08 |
4 |
5 |
4 |
1 |
Really nice guy...very knowledgeable. However, he is waaaaay too expensive. He charges a sixty buck examination fee on top of the vaccination fee EVERY time he gives a vaccination (even if the animal has been vaccinated for something else only a month earlier). Plus, he's always trying to upsell you on stuff: special food and products and he even recommends a particular vet insurance.
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2/14/08 |
1 |
3 |
3 |
1 |
I decided to use Dr Anderson for my rabbit as he was the only vet open early that day - what a mistake. He charged me almost $2000 to "fix her teeth". I took her to my regular vet a couple of days later, who told me that there was nothing wrong with her teeth.
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11/7/07 |
1 |
3 |
3 |
1 |
I agree with the previous posters about the vet charging way too much (to support his million dollar home in south Vancouver...) I went in to ask the staff about vaccinations for my kitten and a recommendation for food and I was told that they didn't have a list of fees but the vet would tell me during the examination. She had to ask the vet about the food and even then said she couldn't really recommend anything until the vet had seen my kitten. What a load of crap.
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11/7/07 |
2 |
2 |
2 |
1 |
we have a dog who went in for treatment of a skin infection, and ended up with a $1,000 bill. the next time, he went in with an ear infection and the dr. tried to get us to sign for blood work, skin scrapings, general anesthesia, etc. that would have resulted in another $1,000 bill! i quickly went online to check reviews on the dr., and i am friends with a vet. who used to work with him. they all say the same thing--he hoses EVERYONE with what he calls mandatory bloodwork and general anesthesia to clean ears, etc, that will make your pet happy. Please avoid this vet. He knows his stuff BUT IS DEFINITELY LACKING IN THE ETHICS DEPARTMENT!!! we are taking our dog to amherst animal hospital.
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5/30/07 |
4 |
4 |
4 |
1 |
Dog went in for sore on paw pad. Dr. phoned to recommend that hair be pulled out of ears and he would "just put him under" to do so. Bill was $700!!!!
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5/23/07 |
2 |
4 |
4 |
1 |
Avoid this place! It is the single most expensive trip I've ever had; leaving me feeling more violated than my cat!!! With my new cat, I only wanted a simple check-up and ended up being guilt-tripped into a page full of blood tests, hospitalization, drugs, etc, that cost over $600!!! My cat was fine but I have scars to remember by... The staff consists of a bunch of 20 year-old receptionists that had no vet / nursing skills of dealing with pets or tactfully with humans either while there was the Dr. Anderson that butchered my wallet so badly at the first meeting which reminds me of a used car salesman... He didn't even spend the time to explain to me what happened! The facilities are all so high-end and beautiful that it only reminded me where all my money went every time I pass by it... Never again!!!
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