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9/13/19 |
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This place is terrible. Only care about money and not your pets
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3/26/17 |
2 |
1 |
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North town vets misdiagnosed my dog. They gave him the wrong medication for a problem he didn't have. They hospitalized him are where give him the wrong meds. We took Oreo to Toronto animal hospital. Dr.Smith tried to reverse the damage that was done by Northtown but it was to late.Oreo passed away after fighting for 2 months. I talked to other vets in Brampton and they had nothing but bad things to say about north town. The one that sticks out the most is that they're all out of college and that there only there for the experience and then they move on. That was told to me by more then one vet. So in closing if you love your pet and want them to live, don't take them to north town. I regret taking my buddy there. I look at where his bed was and there is no Oreo. Don't do my mistake and put your trust in northtown. All that's there is nothing but Death, do to the lack of experience.
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6/25/14 |
1 |
2 |
5 |
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Money making machine interested in deteriorating your pets health so they can ask for more and more money. Find a place that really cares about your pet well-being and not in their charges.
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5/24/14 |
1 |
1 |
1 |
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Took my dog here after an encounter with a porcupine. Male vet after 15 second exam informed us the estimate would be $700-$900 for the treatment, we do not have that type of money. so we said no to the treatment. upon leaving they charged us $90 for a 15 second exam?? Took our dog to our regular vet the next morning and they charged us a quarter of what this vet quoted. I know its an emergency clinic but to gauge people like that with a sick or injured pet is in my opinion SICK!! Will never be back to this clinic ever again.
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3/16/14 |
5 |
5 |
5 |
5 |
I have only positive good things to say about North Town :) Dr. Forbes is a wonderful Vet, he always takes his time, answers all my questions and treats Carly with love and caring hands. When Carly had her dental and spading done by Dr. Forbes, he constantly kept me updated on how she was doing. I feel that Dr. Forbes, the techs and the ladies at the front reception desks, never rush me, are very knowledgeable, always smiling and compassionate. I highly recommend North Town Veterinary Hospital. :)
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3/14/14 |
5 |
5 |
5 |
5 |
This clinic is amazing! The staff are personable, courteous, prompt, and are the most supportive people! They know when to come on over and give you a hug and are excited to see our dog Abby when she comes! You should be proud of your team! I would highly recommend this clinic to my friends and family after the care we had there for our beloved pet.
Appointments were always convenient as it is 24 hours and we saw a few vets while we were in their care but it was nice to get several opinions on our dog's care. If you need 1 vet, just ask for them when you make your appt.
"We can't thank the North Town team and our families enough for the expertise, support, and compassion they showed us during this difficult time. Words can't express how much we love Abby as she truly has become an important member of our family. We have truly cherished all the great times we have shared with Abby over the almost 16 years she's been a part of our family as our 'fur-baby.'"
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2/17/14 |
5 |
5 |
5 |
5 |
We have been bringing our kidney cat Peaches here for almost 2 years now and she has always received excellent care. The Doctors always take the time to go over test results in detail with you and will always call you back if you have additional questions or concerns. I would highly recommend bringing your pet here. The staff are all very professional and compassionate.
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1/22/13 |
5 |
4 |
4 |
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I have used North Town for emergencies (as I live too far away to utilize it as my primary veterinary office) and the service that we have received is wonderful. All of the staff went above and beyond what I would consider the norm and took very good care of my pets. It is so convenient as they are open 24 hours a day and we all know that our pets can get into trouble outside of normal "vet" hours and it is comforting to know that there is somewhere to go that our pets are so well taken care of. Thank you.
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1/16/13 |
5 |
5 |
5 |
5 |
I love this Clinic! My Kitty had intestinal/constipation issues which i was extremely concerned about since she already had a sub-total colectomy 7 years ago. Kitty at age 15 has seen her share of pain and i was so concerned about her health and if the worst had come. I was referred to North Town Veterinary Clinic and i was beyond 100% grateful for the treatment she received. Not only did the staff treat my Kitty with care they also made me feel comforted and re assured that she was in great hands. She stayed at the clinic for 3 days and was released on my birthday early january! The best gift I could ever receive. They helped my Kitty when she was struggling and in pain. They gave me great advice and recommendations on her future care. I have never experienced such kindness and concern before from other clinics. They even call numerous times to check up on her :)Way beyond my expectations. The doctors and staff all great. I recommend this clinic. They have earned a client for life!
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7/3/12 |
5 |
5 |
5 |
5 |
I just want to let the staff know how appreicative we are of the care we received for Madison. The team did an outstanding job from the the intial phone call and through out the entire process. We loved how you constantly keep us up to date the entire time. Thank-you again for all your help and hard work in taking such amazing care of our Maddy. Sincerely, Mark and Sara Arnstein
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6/26/12 |
5 |
5 |
5 |
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My name is Maria and I am Law Enforcement officer who rescued a dog and relied heavily on the services of Dr. Jon Forbes team ( Dr. Todd, Rebecca-technician, Gloria and Kim - Reception). The services provided and continue to be provided are nothing less than OUTSTANDING, PROFESSIONAL AND MOST IMPORTANTLY, COMPASSIONATE. I have experienced many front line medical staff, and without a doubt, this team of excellent veterinary staff are the most impressive. I moved residence 6 months ago and continue to travel 1 hour for maintenance care of my beautiful rescue dog, Hope. Thank you team, I am forever grateful and remain humble of your expertise. Maria
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11/10/11 |
5 |
5 |
5 |
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Highly recommend this clinic; vets and technicians excellent and caring. I went to North Town last December afterhours with a very ill dog that was not going to make it through the night. Vet took action very quickly on helping her and informed me of what was needed to save my dog. She had to stay for several days for care. I was so impressed with the vets. The night vet updated me several times throughout the evening on her progress and comfort level. The daytime vets were all aware of her illness and could answer my questions. Technicians truly cared for my pet as if it was their own hugging her and telling me the day’s events. Made a horrible experience more comforting. I asked a lot of questions and they were answered or research with an answer always given. They have been fair as far as cost goes as well. My dog would not be here if it wasn’t for the knowledge and compassion of the staff at North Town. First time I have trusted a vet and that trust is comforting.
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4/18/11 |
1 |
1 |
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Brought my pet there for a high fever and allergic reaction to something. After keeping him there for 4 days and $2000 later they had no idea what was wrong with him. They mentioned it could be Tumor/Cancer and even a broken neck. They ALWAYS walk around with a clipboard and a price list, not to mention the three Doctors and three different opinions on what should be done to your pet. By far the worst Emerge Vet in Ontario. I would drive to Oakville any day instead of this place. I have no idea how they can legally even be operating.
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8/10/10 |
1 |
1 |
1 |
1 |
Terrible place,took my cat there for Emergency treatment, very unfriendly, uncommunicative and unfeeling vet. wait time way too long, and seemed to be very disorganized. way overpriced.
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8/3/10 |
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2 |
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I have been using this place for the past 7 years and they have gotten worse. You are always waiting despite having an appointment, you are treated as a number not a person. They are more concerned with generating money than providing qality care and working with their customers and never have the time for you. After 7 years they still do not know me or my dog/situation, you are definitely a number here! After my last experience this past week, I refuse to take my dog back there. I spent $2300. and no specific reason why my dog was ill. North Town - try to work with pet parents who do not have tremendous amounts of money sitting in a bank account. Your staff turnover ratio is high which makes me question why?
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5/14/10 |
3 |
2 |
4 |
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Had to visit North Town for an after hours emergency...Dr. Omar Khan was very detailed in his exam and thoroughly explained his findings and subsequent estimate to us. The price for treatment did seem a little steep however consider that this was an emergency visit. Dr. David Mills spent over 30 minutes on the phone with us to explain the test results and treatment options to us...very patient! Facilities are a bit crowded and dated, could use some cleaning up and maintenance.
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6/12/07 |
5 |
5 |
4 |
4 |
There are cheaper vets but I truly believe the money spent at North Town is well worth it. They are open 24x7x365 which is fantastic when it's Christmas Day (been there) or the middle of the night (also been there) and your pet needs medical attention. Their after hours "vet check" prices are higher than the normal day rate but it's well worth it. They offer top of the line technology for surgeries and have cat scan etc on site. I have used this vet clinic for many years (and followed the owners from their previous clinics) because they are so wonderful. Occasionally they have been behind in their appt times but this has a lot to do with the fact that any animal that comes in that is seriously injured takes higher priority than those there for a check up. The vets don't watch the clock when they are in with you to allow you to ask as many questions as needed. While it can delay the start of your appt, I appreciate the personal attention they give to the pets and the owners.
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