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8/25/16 |
5 |
5 |
5 |
5 |
I have been taking my pets to Willowdale for over thirty years and have always found the vets and the office staff to be very warm and welcoming. Dr Jonathon Bloom has been our primary vet and he is very knowledgeable and concerned about the pets he treats....both of my dogs have loved him and he has looked after them with warmth and genuine concern. I love the fact that this clinic is available for regular routine care as well as emergency treatment 24/7 and that I also can board my dog there with a clear conscience, knowing that he will be safe and in good hands. I would highly recommend this clinic...I wouldn't take my pets anywhere else!
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7/16/15 |
5 |
5 |
5 |
5 |
Dr Krebs saved my dog's life by correctly diagnosing him with parvo virus. He spent 10 days in ICU. He still loves to see Dr Krebs and her staff
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2/2/15 |
1 |
1 |
1 |
1 |
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2/28/14 |
5 |
4 |
4 |
5 |
This hospital is great! Took really good care of my dog when she was sick. It is great because it is never closed. This meant I didn't have to transfer my dog to another hospital. Really great staff.
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1/26/14 |
5 |
5 |
5 |
5 |
I have been bringing my 10 year old Labrador Retriever to the Willowdale Animal Hospital ever since she was a puppy. The clinic is very clean and modern and they are conveniently open 24 hours a day, 365 days a year. I can make an appointment for my dog any time during the day for any type of care – anything from a general checkup up to emergency treatment. My dog has had a number of successful surgical procedures at this clinic, too. The doctors, technicians, vet assistants, client coordinators and support staff are very professional and compassionate. Dr. Krebs, our primary veterinarian, has been instrumental in providing excellent veterinary care that has clearly extended the quality of my healthy dog’s life. I am very thankful for everything she has done for me and my dog. My dog adores her.
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12/7/13 |
5 |
5 |
5 |
5 |
Dr. Krebs has been the vet for all of our pets (5 cats and a dog) over a decade. She is proactive and amazing with us. Our first stop with any new pet is to the clinic. Her colleagues have been great when they cover for any emergencies especially Dr Lee and Dr Neculoiu. We go because they have 24hr care, onsite labs and good connection to other specialists in the GTA when absolutely needed. As a healthcare provider, I recognize great care when I experience it and Dr. Krebs and her team are truly the best care your pet can have in Toronto. With sincere thanks from our pets, Carman, Penny and Charlotte!
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11/4/11 |
1 |
3 |
3 |
2 |
Dr. Doris failure to provide her clients information and proactive medical measures in regards to canine renal disease - a head's up that is a professional obligation considering how many dogs develop it as they age – and only did so when it was too late, resulted in my pet undergoing a painful, harrowing, end.
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8/22/11 |
5 |
5 |
5 |
5 |
Dr. Lee is an extremely professional, knowledgeable, informative practitioner of veterinary medicine with a practical
approach to make things clear. I would highly recommend her.
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5/17/11 |
5 |
5 |
5 |
4 |
I have used Willowdale Animal Hospital for several years to take care of my cats. I find the facilities are excellent and the staff are extremely knowledgeable. I love the fact they are there 24 x 7 and when an animal is spayed or neutered they are not sent home after surgery the same day, rather they are monitored and taken care of till the following day. I have used most of their veterinarian staff, mainly work with Dr. Cindy Krebs who is great, but would highly recommend all of the staff. There are members who specailize in certain areas and they will take care of your animal if that is there problem. When I had a parvo virus outbreak, they were compasionate, very understanding and took excellent care of the cats. I would highly recomend them if your animal needs medical care.
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10/26/09 |
3 |
4 |
3 |
1 |
No matter what your pets condition is, they will say your pet needs teeth cleaning. Took our dog there and of course the purpose of the visit was quickly overshadowed by the need to buy their dog food and have her teeth cleaned before they fall out. High pressure at our emotional expense. Talked to our neighbour took their cat their suffering from the bad food leading to kidney failure, his symptoms vomiting, lack of appetite and lethargic. The diagnosis, needs to have her teeth cleaned, $4,000 later the pet died.
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6/5/09 |
2 |
4 |
3 |
1 |
We used this vet for a number of years before we started learning on our own about animal care. We naively allowed them to over vaccinate, over medicate, and over test our animals, over charging us in the process. In addition, we had a fearless, gregarious cat who was afraid of the technicians at Willowdale (it was the only time we saw him frightened). The receptionists/technicians we dealt with seemed to have no interest in the animals. In our experience the only positives about this vet are 24 hour service and state of the art technology.
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12/30/08 |
1 |
1 |
1 |
1 |
Extremly expensive and incompetent doctors who over charge to make more money. Stay away from willowdale
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12/17/08 |
1 |
4 |
3 |
1 |
I stopped in there to buy some special pet food; my normal vet was sold out. They charged me over $5 more for the exact same bag of food, and were very rude when I asked if they could check to see if they had charged me for the wrong item. I've heard they just rebuilt the clinic so it looked nice enough, but the staff really could use rebuilding too!
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8/2/07 |
2 |
4 |
2 |
1 |
We were quite disappointed with the care at Willowdale Animal Hospital. They recommend unnecessary (and expensive) products and procedures, such as eye ointment for a topical problem that cleared up on its own in two days, or overnight hospitalization and IV for a cut on leg. We were also subjected to a high-pressure sales pitch to feed the Hills food that they sell in the clinic (which has terrible ingredients). The staff were not particularly approachable and the appointments behind schedule. We have chosen a different vet in the area instead and will use them for emergencies only if necessary (since they are open overnight).
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