Bloomingrove Veterinary Hospital veterinary clinic reviews
Bloomingrove Veterinary Hospital
veterinary clinic
Treats:
Cats
Treats:
Dogs
Treats:
Exotics
Services:
Surgery
Ownership:
Private / Single Location
Website:
bloomingrove.vetsuite.... 
Phone:
(518) 283-2700
Profile updated: 7/12/13
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Rating: 3.4 (1-5)
based on 7 reviews.
Veterinary Clinic Bloomingrove Veterinary Hospital
has a fair overall rating on VetRatingz.com.
The following postings have not been substantiated by VetRatingz.com.
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5/24/23 |
1 |
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I am a long time pet mama who has trusted Bloomingrove for years. I had a last minute appointment to bring my cat in for the first time due to a sudden health concern. I saw a Dr I am not used to but was not concerned initially as I had only great experiences with other doctors. My cat was handled abusively, threatened to be put down if she reacted in fear of mishandling by scratching or biting, would not give a rabies shot, and verbally explained she was too 'feral' to work with. I left in tears and explained the lack of help and care to one manager prior to leaving. This manager no longer recalls this convo. I went to a new vet for help since they did not provide me with details. I called back explaining the other vet WAS able to have a calm appt, asking for refund of $470 bill for nothing. They claimed testing was completed but could not confirm results, still. They slandered other vet. Banned me from their office, no refund has been received. Full review on their FB.
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7/21/14 |
2 |
5 |
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Someone in that office has a control issue and needs to stop making signs. There is a sign that says something like "do not put faxes on this table, do not line faxes up here, faxes should never be left on this table, do not move this sign." In order to leave you have to wait in a waiting room and wait to be invited to the check-out counter. I have been to numerous doctors and have never had to sit in a waiting room to LEAVE. You know you have to wait in the waiting area because there are about a dozen signs letting you know you should 'NOT APPROACH THE COUNTER" "DO NOT COME NEAR THE COUNTER" "STEP AWAY FROM THE COUNTER" "PRIVACY ISSUES PRECLUDE US FROM LETTING ANYONE NEAR THIS COUNTER" "PLEASE DO NOT APPROACH THE COUNTER" IT IS RIDICULOUS. We are surprised there aren't signs that say "PLEASE DO NOT TOUCH THE MAGAZINES" "IF YOU MUST READ A MAGAZINE, PLEASE ONLY READ ONE AT A TIME" "PLEASE RETURN MAGAZINES TO RACK WHEN FINISHED" "PLEASE LEAVE OUR MAGAZINES ALONE!"
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4/25/14 |
5 |
5 |
1 |
4 |
Overall happy with the treatment and the vets here. The wait time for appointments averages 30 minutes in waiting area and about 20 minutes in the office area. Hate to do it but with 4 dogs I just can't afford that kind of wait time. I don't accept it with my own doctor!
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10/7/11 |
1 |
4 |
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The facilities are modern, very clean and inviting. The Vets are caring and very professional but I have been very disappointed with the service otherwise. They have other facilities - Day Care, Boarding and Grooming which is not customer friendly at all. They charge in advance of the service so if your plans change you have to pay anyway - not useful for services like Day Care as I sometimes need short notice help. They are very strict on drop off and collection almost to a specific time like an appointment with the Vet - also inconvenient as most people need to work within a range for Day Care drop off and collection. The front desk staff are inflexible and seem to forget they are there to serve customers who pay significant fees for the service. Although the Vets are good, dealing with the front staff are enough to drive me away as a customer. Very dissappointing overall.
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7/1/09 |
5 |
5 |
5 |
5 |
I actually like going to my vet-- that says a lot about a place--Dr. Stone and Dr. Coger and Dr. Jones all terrific Dr's -really helpful in every way we needed when our Dog was not well.
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4/23/09 |
5 |
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5 |
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DR STONE IS GREAT HE IS VERY CARING AND EXPLAINS EVERYTHING. HE MAKES MY CAT VERY COMFORTABLE WE LOVE DR STONE
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8/20/07 |
5 |
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4 |
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I have been very pleased with the level of care provided by Dr. Stone at Bloomingrove. He answers questions sincerely and is excellent with my dog. The new facility is gorgeous; never thought I would think a vet's office worthy of the front cover of Better House and Home! The receptionists and vet techinicians are all very friendly and open to questions/concerns. My only concern is that occasionally there is a long (20-30 min.) wait even when there are only a few people in the waiting room. But I think it's worth it!
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