Burgess Veterinary Emergency Clinic veterinary clinic reviews
Burgess Veterinary Emergency Clinic
veterinary clinic
Treats:
Cats
Treats:
Dogs
Services:
After-Hours Emergency Care
Website:
bvec.com 
Phone:
+1 905-637-8111
Profile updated: 7/14/13
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Rating: 2.7 (1-5)
based on 10 reviews.
Veterinary Clinic Burgess Veterinary Emergency Clinic
has a fair overall rating on VetRatingz.com.
The following postings have not been substantiated by VetRatingz.com.
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10/31/18 |
5 |
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We had a vet emergency. The staff was very friendly and helpful. I don't think we over paid at all for what we got. We will go there again, if the need arises.
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6/7/16 |
1 |
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Stay away. Better staff and better value elsewhere. Techs with poor attitude. Check reviews for a better vet at better price. There are other after hour clinics around the area. Disappointing to say the least.
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9/7/14 |
5 |
5 |
5 |
5 |
Our small dog had to come in for 2 visits in the past month. Both times the staff were great especially since we saw different people. They didn't make us wait and helped answer our questions. We may have a long road ahead of us so we're keeping there number on speed dial. Anytime I call they never act like I'm a bother. They seem to really know what they are doing and care about the pets.
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7/7/14 |
1 |
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Do NOT go to this vet. We brought our not even 1 year old cat here because he was having trouble peeing. They said he needed a catheter and priced out everything for 1500-2000 dollars!! My dad refused to pay, and somehow the priced dropped to 500. Even after the surgery for 3 days, he still wasn't peeing properly and even after calling out of concern they told us to "follow up with our regular vet" and were extremely unhelpful and quite frankly very insensitive. We ended up brining him to another vet, where their immediate diagnosis was kidney failure where we had to put him down. This is an extremely sketchy and unreliable vet. Such a scam. It makes me sick to my stomach.
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5/2/14 |
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Took our dog here with aspiration pneumonia related to kennel cough. The "isolation" room was also isolated from staff. Arrived to find he had pulled himself out if the harness and pulled his IV out with the entire floor covered in blood. Called ahead (as told to do) before coming to visit him. They said now was a good time...I arrived 10 minutes later and had to wait 45 minutes as they ate McDonalds for lunch. Unbelievable!! They erased the first chest X ray (kind of difficult to compare follow up Xrays without the original) and then tried to charge me $100 on the bill for the Xray they lost! He was in ICU for IV antibiotics which they gave to him by mouth. I could have done that at home and saved a $3200 bill. Next time, unless the dog is going to die.....I will travel the few Xtra minutes to Winston Churhill referral center....also expensive, but fabulous care.
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3/9/13 |
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Take our dog to the back without giving us any information.
After 10 minutes pass we ask to be placed in a room with our dog who is now obviously shaken up. The vet comes in.He attacked us threatening us, went off on a tirade about how parvo will kill our dog despite us protesting twice that we focus on a more immediate pressing matter but he continued to try and bully us.We understand the job of the vet is to discuss vaccs, but the tone, attitude, and manner in which he attacked us was disgusting and uncalled for. After another 30 sec of this txt I informed him that we do not want his service and we left the business.
He seemed to have a much easier time lambasting our breeder tirading about how she is not A VETRINARIAN, BUT THEY THINK THEY ARE. am not here to debate vaccs but our breeder and I discussed a holistic approach to our dog. I understand this is a touchy subject these days with many opinions but this is not the place or time for such discussions. Enough said.
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3/8/13 |
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My dog had just been hit by a car and was found out to be internally bleeding (by another vet). They were too busy determining the price to really do anything to help. We ended up getting so fed up with the wait we had to take our young dog to another clinic (who by the way treated her immediately). There was very little that could have been done, but the agony and wasted time are something I will never forget. I also felt the staff were not compassionate towards saving her life and spent their energy trying to find ways to nickle and dime.
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12/31/12 |
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I brought my hymalayan cat here and the vet said it was going to cost me 1500 plus dollars to help my sick cat and if I didnt givea deposit of 1000 then they would do nothing. When I told them I could only make small payments they said exactly" oh well I guess your cat will have to die and can u please leave" I was shocked and apauled. My cat died that day. :(
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11/14/12 |
5 |
5 |
5 |
4 |
Our boy Largo passed away here over 3 years ago no. However, they did everything they could to try to save him. Our family Vet. & his head tech. went with us to Burgess, with our boy tht horrible night. There was nothing else they could have done for him. My advise, big TIME, is get pet insurance if you don't already have it. Our bill was up to $4500, and we ended up paying around $900 with the 20% deductable. It didn't ease our heart ache of the loss of our Largo, but for $26- a month at that time, it sure made us willing to keep doing everything possible for our cat. Thank You to all the people at Burgess, and to our family Vet. Dr. Longridge, and the staff at Clappison's Veterinary Services. You're all Number 1 in our pets lives.
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2/18/12 |
5 |
5 |
5 |
5 |
I cannot say enough good things about this clinic. I had to put my 14 year old lab down and they were so compassionate and let us stay with him till he passed, no extra charge. They then saved the life of my new puppy when he came down with a pneumonia that my regular vet could not treat properly. Love them and forever grateful.
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