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6/2/21 |
2 |
2 |
1 |
1 |
In ten days I was charged for two urine analysis, 3 different antibiotics, 2 of which were not the correct ones but I had to pay for them, an x ray, and consultations fees. They said their procedures are routine, and that medicine is not linear or guaranteed even though the test results showed it was the same bacteria from the previous time and that it is resistant to the antibiotic. I was given medication that did not work and had to go back twice more. I was not made aware that I would be charged twice for the same tests. Before agreeing to the x ray, they had already prepared the exam room and said that I would agree to it. Don’t spend your time or money here, they charge recklessly and for unnecessary tests. Even before treating for the problem on hand the technician asked if I wanted to proceed with vaccines first. My dog has been on antibiotics for three weeks when it could have been cleared within the first.
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3/29/17 |
5 |
5 |
5 |
5 |
Excellent service from compassionate and competent staff. Very impressed. Highly recommend.
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6/11/14 |
5 |
5 |
4 |
4 |
Great staff from frontline all the way to the vet. Really care about your animal, and not about $. They work with your budget even if they are entitled to list all possible means to treat your animal since that is what they must do as a veterinarian. They are devoted and passionate and put your pet's best interest at heart, always.
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1/23/14 |
1 |
2 |
3 |
1 |
The one vet who neutered our pet was great, after he was neutered, he developed depression, became lethargic and had zero will to play. He looked sick and their opinion by phone was to get him to a behavioral therapist, I called them 3 more times, never once did they mention to bring him in. Finally, I went, complaining about his diarrhea and worsening health. They gave me gastro food, again never asking to bring him in. The secretary was kind enough to tell me that it was not normal and to seek help. They made us feel as if it was all in our heads and that our little kitty had psychological issues. Brought him to another vet, which they were excellent, he was diagnosed with FIP and died the next day. I plead with anyone who loves their pet, do not bring them to this clinic. The same day I transferred him another owner transferred his pet too.
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11/12/13 |
5 |
5 |
5 |
4 |
Good service is appreciated, great service rare in Montreal.
I cannot tell what other vet clinics do, but I can assure you that what we have experienced at Access Vet in terms of care for our dogs, is great and we return gladly every time because the pups enjoy great care and we enjoy piece of mind
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9/13/13 |
1 |
1 |
1 |
1 |
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7/22/13 |
5 |
4 |
4 |
3 |
Convenient and ample parking space, clean and vet was super nice to my cat
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2/8/13 |
2 |
4 |
3 |
1 |
Very bad, staff only wants to sell, they don't listen , I am not going back there.
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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7/21/11 |
1 |
3 |
2 |
1 |
For all animal lovers. Stay away from this place. I took my cat for a blood test before his teeth cleaning and when I brought him home he was in an awful condition. He was breathing like a dog, with his mouth open and tongue sticking out.Cats don't do that! I don't know what they did to him but I am terrified to bring him back there for the surgery. I'll look for someone else for sure. All stuff there very friendly but so young that I wonder if they know how to handle animals. I thought they bit him up to take his blood. It worst to ask around before choosing the clinic.
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4/25/11 |
3 |
5 |
1 |
1 |
We've never complained about the over priced service but we were expected at least to be served in time when we have an appointment. Well, we had to wait sometimes even 45 minutes till one day when we got enough and left.
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8/3/10 |
1 |
1 |
1 |
1 |
Yes, this guy is a crook. He owned the VET-ACCESS clinique before and ripped people off there, now he's changed location, Dr. Jasmin, they should call him Dr. Crrok.
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9/26/09 |
1 |
1 |
1 |
1 |
Notorious for being over priced and recommending useless tests and services that aren't really required. As a matter of fact all three Veterinarian clinics in the St-Laurent area are known for exaggerating their services and prices. I was quoted 900$ for my dog who was a little down and had vomited. They insisted on hospitalizing him overnight. I refused. Next morning he was fine. I'm a 1000$ richer. These guys are dishonest and just want your money. Shop around. Their fees are twice the industry. Avoid at all costs. They will prey on your weakness. Make you feel guilty. Don't be intimidated by them, go elsewhere.
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