Veterinary Specialty & Emergency Center (Vsec) veterinary clinic reviews
Veterinary Specialty & Emergency Center (Vsec)
veterinary clinic
Treats:
Cats
Treats:
Dogs
Services:
After-Hours Emergency Care
Website:
vsecvet.com 
Phone:
215-750-7884
Profile updated: 9/20/07
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Rating: 3.0 (1-5)
based on 5 reviews.
Veterinary Clinic Veterinary Specialty & Emergency Center (Vsec)
has a fair overall rating on VetRatingz.com.
The following postings have not been substantiated by VetRatingz.com.
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5/6/15 |
5 |
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My normal vet reccomended vsec (Dr. Chapman). They were my last resort before euthing. Dr. Chapman squeezed me in on his lunch hour. He successfully diagnosed my dog and I started treatment asap. I absolutely loved vsec and the entire staff. Especially Dr. Chapman! I would sent anyone there with a difficult case with there pet.
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3/12/15 |
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I can't in good conscience recommend VSEC to anyone.
VSEC's official policy is if they make a mistake, it is TOTALLY NORMAL, and you are going to eat the bill because that's the cost of doing business. Their ultrasound technician incorrectly diagnosed my cat with a blockage, the vets told me my cat needed emergency $3,500 open-abdominal surgery or he would die, and when it turned out my cat was 100% fine and nothing was wrong they wouldn't even give me an apology--much less a refund or partial refund. They told me my cat would die without immediate surgery and then shrugged their shoulders and said "That sometimes happens" when it turned out they made a mistake. Unconscionable.
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11/12/14 |
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4 |
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Service at front desk and over the telephone is very short and rude. The staff talks down to you from moment of entry until you pay. We did not have a successful outcome from a procedure and were charged maximum price anyway. It taught us to be very cautious with what we agree to have done because what we did have done, did not benefit our pet as it was not successful and it was not cheap. Veterinary care is expensive and as a pet owner you hope for quality and it is disheartening when they are not able to do what you paid for. Had they absorbed some of the cost and not charged maximum price, we would feel much different.
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2/20/11 |
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i have met many vets in my day and visited many vet hospitals and vet offices but this vsec hospital is the WORST! THE HIRED HELP IS SOCIALLY INCOMPETENT AND WHEN THE CHANGING OF THE GUARD IS IN EFFECT THE NEEDS OF CUSTOMERS WAITING THERE ARE TOTALLY IGNORED MY DOG WAS BROUGHT THERE 7AM VET TOLD ME TO PICK HER UP AT 5 AFTER SURGERY I DIDNT GET HER UNTIL 7:30 BECAUSE NOBODY KNEW WHAT THEY WERE DOING MY SWEET SHELTIE WENT WITHOUT FOOD AND WATER FOR 23 HRS THEY GAVE HER NOTHING AND I BROUGHT A BLANKET WATER AND FOOD THEY LOST THE BLANKET NEVER GAVE HER A BIT OF FOOD AND OBVIOUSLY USED THE BLANKET FOR OTHER REASONS OTHER THAN MY DOG BECAUSE NURSE SAID IT MAY BE IN THE WASH. WHAT A BUNCH OF ASSININES! TOTALLY INCOMPETENT COLD AND CALCULATING I said GOOD EVENING THEY REPLIED 'DO YOU WANT TO PAY YOUR BILL NOW?" i have never encountered such a bunch! DONT BRING YOUR ANIMAL THERE IT WILL BE NEGLECTED!!!!
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9/20/07 |
5 |
5 |
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5 |
One of the best E.R. vets arounds. A great alternative to the University of Penn. Staff is great. I have used their services a number of times and I have never been disappointed.
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