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5/2/15 |
2 |
3 |
3 |
1 |
Cots are very very high, and they nickel and dime the hell out of you. The staff have always found as polite but not very knowledgeable. The vet was good and has a good working knowledge about dogs, i have since changed vets simply due to costs, and having to make mutable appointments for things that could have been taken care of all at the same time.
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12/10/14 |
2 |
2 |
1 |
1 |
I figure this quack owes me $5340.00 - she killed two of my snakes (one was $3500 US and the other $1500 US), she dministered the WRONG medication and charged $340 for a cursory examination, she only guessed at the problem. Please do not use this clinic, this is a local cash grab!
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10/19/14 |
1 |
1 |
1 |
1 |
This clinic is one of the worst clinic's I have ever been too. Not only will it take you 30-45 minutes to see the doctor, but it will take her more then double that to do something as simple as vaccines. The management team is terrible, and the whole clinic is completely unorganized. It's like the people who work there don't communicate with one and other. You have to call and remind them constantly in order for anything to get done. It seems as though they are there to take your money, and forget that customer service is what people pay for in todays society. If you feel like wasting your valuable time, and hard earned money, go see Dr. Buhrows her complete lack of respect for your time as well as her pricing are clear examples of why you shouldn't go to this practice.
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6/28/13 |
4 |
5 |
4 |
4 |
I agree this clinic is more expensive but it is worth it. Dr. Buhrows is very caring vet. My first dog also reacted badly with other vets who just stressed him more by restrains. Dr. Buhrows was always able to examine him without problems. She has cared for my two dogs, a ferret and two cats. The staff are very friendly and knowledgable.
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4/11/13 |
2 |
2 |
1 |
1 |
This clinic is over so over priced for what you get. They were also over a half hour late for my dogs appointment. I would never go back with my pets.
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6/27/12 |
3 |
3 |
4 |
1 |
We went to this vet because she was very compassionate and gentle with our cat. But it was overly-thorough, and very expensive. They also told us to buy certain food to help with tartar, but all it did was make our poor cat sick.
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12/6/11 |
5 |
4 |
1 |
1 |
So far my experience at this clinic has been a good one. The staff are absolutely amazing but I've had to deal with the hospital manager a couple of times and he is the rudest person I've ever met! Dr. Buhrows is amazing and very detailed however, I went in to purchase food recently and found out that she's on mat leave. Nobody ever gave us any notice and it was a shock to know that we would be seing a completely different vet for our next visit. Totally disrespectful in my mind. A simple letter would have been nice. Also, extremely overpriced and they take forever to get back to us when reporting results.
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8/17/11 |
4 |
4 |
4 |
4 |
Staff and the vet are very nice. ONly problem I have is the cost.
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3/15/11 |
1 |
1 |
1 |
1 |
Lincoln Village is extremely overpriced and very unreliable. We have been very disappointed with their care in our dog and have since switched vets. We had to fight with Lincoln Village to get results on our dog and when we did it cost us a great deal. We are tired of always being charged a lot more than other local vets especially because the service is so poor.
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2/24/11 |
4 |
5 |
3 |
1 |
The last straw with this vet was that she wanted to charge us an additional amount of money to be in the room when she euthanized our very old and ill cat. When we asked her why the extra charge, we were told "because by staff needs to help console you".
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11/16/10 |
5 |
5 |
5 |
2 |
While I agree the clinic is expensive, the standard of care they provide is well worth it! Dr Buhrows is the most compassionate veterinarian I have ever met. I am always amazed at how far she is willing to go for my pets. Yes she does refer out a lot, but it's for good reason! She uses board certified surgeons to ensure the safest surgery for your pet. I wouldn't want a general practitioner operating on me when I could have a certified orthopedic surgeon! The staff is very friendly and knowledgeable, always willing to help. Overall, I love this clinic. Even though it is a bit pricey, Dr Buhrows and her staff are worth it.
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9/7/10 |
3 |
3 |
3 |
1 |
over priced by a long shot. We have a dog and the cost for a checkup and blood tests was over $300. then it took 2 months to get the results back from the blood tests.
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11/24/09 |
2 |
4 |
3 |
1 |
I went to this vet hospital with a sick snake because they list themselves as specializing in reptiles. Unfortunately, the vet and other staff did not know much about snakes, and the rates are through the roof. It cost over $600 for the vet to tell me she did not know what was wrong. She referred me to a specialist in Guelph, and charged $35 for the referral letter! To put this into perspective, I was double charged for X-rays because the snake is long, and was charged a hospital stay charge because I left the snake for them to take X-rays later in the day when it was more convenient for the staff to do so. I am NEVER going back there!
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