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2/5/24 |
5 |
5 |
5 |
5 |
Staff and the vet are amazing. We live in Mississauga and come to Donlands vet just to get the best service for our pets.
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1/24/19 |
5 |
5 |
5 |
5 |
I did 2 surgeries on my puppy. Dr. Farokhzad did excellent job on my puppy. great price too.
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6/1/18 |
5 |
4 |
5 |
5 |
My 11 year old doxie needed dental work and we noticed all the great reviews that the Donlands received so we decided to take him there. We are glad that we did because 4 weeks later and he is doing great. Doctor Ben was very informative, thorough, reassuring and professional. The price was fair also. I will take my little guy there again.
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3/17/18 |
5 |
4 |
5 |
5 |
Dr. Behzad Farokhzad (a.k.a. Dr. Ben) has been our vet for the last five years for our dog Rosie and our cat Max. Dr. Ben does not push unnecessary treatments or try to sell you things. He offers expert, non-judgemental care. Our bills were far less than at other clinics too. Today we had to put our Rosie girl down due to non-operable cancer. Dr. Farokhzad was patient, kind and reassuring during this heart-breaking procedure; staff were great too.Hugs were offered and gladly accepted. We did not feel rushed at all. Simple gestures make all the difference at such a horrible, sad time like this. Donlands is not a "fancy" vet clinic, so if that's what you are looking for you should look elsewhere. But if you are looking for excellent care from an animal-loving doctor who is realistic and fair, I would highly recommend Donlands and its owner/operator Dr. Farokhzad
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5/15/16 |
1 |
3 |
4 |
2 |
The staff are rude and hard to deal with. They (receptionists) don't seem to want to help you or answer your questions (very apathetic).Dr. Ben was pretty good with my cats.He performed successful dental surgery (cleaning & extractions) on both my cats, but he never knows who I am or anything about the cat.I have to remind him of our conversations each time.It's like it's a brand new visit every time. Also, you can never talk to him outside of seeing him at the clinic.I know vets are really busy, but any other vet I've gone to would call me back if I had an urgent question, etc. - but not Dr. Ben.You always have to go through the rude receptionists.It's beyond aggravating.Also,be warned,he takes time off.He was away for about a month when my cat was very ill.He had one back-up vet who would come in once/wk for coverage.Also, for about 13 days, he didn't have ANY backup vet.It was really upsetting as my cat was very sick.His dental prices are a little cheaper, but other $$ are $$$$$.
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1/3/16 |
5 |
5 |
5 |
5 |
This is a caring, loving, smart and wonderful vet.
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10/14/15 |
5 |
5 |
5 |
5 |
Dr. Ben being is a busy veterinarian with many patients who might only see someone once in a while and may need reminding but common you cannot make him out to be a bad vet because you were emotionally charged and wounded probably even hysterical over the situation even. He is a great vet and will continue to be my pets veterinarian as long as he is in practice or they are with me, whichever comes first. . I disagree with those who say he is rude or impatient or that he has bad bedside manner. First, many people dealing with a sick animal already feel wounded and upset, sometimes even they are hysterical, just waiting and looking for something else to be upset about and lay blame. Still I trust Dr. Ben with my 2 dogs (3 and 6 Both females both successfully spayed by Dr. Ben no issues) and my cat (3 neutered by Dr. Ben absolutely no complications), all of which get very good care from him and yes he remembers the names of my pets, we see him regularly and not only when sick, A+ Vet
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8/4/14 |
5 |
5 |
5 |
5 |
Dr. Ben is a cat whisperer, he communicates with cats by touch and talk to them, my cats are very comfortable with him and very relax in the clinic.I recommend him to all looking for a caring vet.
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12/4/13 |
5 |
5 |
5 |
5 |
They are incredibly caring and very concerned about the well being of my pets. Staff are great, Dr. Ben is lovely and very knowledgeable and compassionate.
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10/7/13 |
5 |
5 |
5 |
5 |
My dog required a 2nd cruciate surgery a year after his first. The first surgery cost $5000 at another vet and I could not afford $5000 again. Dr. Ben gave me a great deal that I could afford and treated my dog like his own. The surgery went perfectly and he met with me in the weeks after to monitor his progress and pain level. It was very refreshing to meet a vet that truly loves and cares about animals and is not in it for the money. I would recommend Dr. Ben to anyone and am happy to say that Tyson is 100% in both legs now and we couldn't be happier!
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10/7/13 |
5 |
5 |
5 |
5 |
Dr Ben and his staff have been so amazing with my animals. I have three small dogs that I take to him annually. His prices are so incredible. He has never tried to bill me for things that were not needed. I will continue to visit Dr Ben for as long as he is around.Thank you Dr Ben for all that you do!! Sincerely HAPPY CLIENT
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10/5/13 |
5 |
5 |
5 |
5 |
We have 2 dogs and live in Oshawa, initialy we were refered to Donlands by one of our family friends, we were so lucky to find Dr. Ben, one of our dogs had chery eye surgery in this clinic last year and we are still coming for yearly vaccinations, for those of you who don't know him....he is AWESOME
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5/2/13 |
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2 |
3 |
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took my dog there because was not eating. vet recommended xray, blood work and meds. presented me with a bill of 700 without ever mentioning costs. had to pay for the xrays and meds - 350. told him to hold off on blood. when i called back to get him to process blood, he said it was only good for a day, would have to go back. don't waste your time / money going to this clinic. the vet's bed side manner is nothing to be desired and communication is obviously not their strong point. felt duped and taken for a ride.
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3/22/13 |
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1 |
3 |
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Taken my dog there 5ish times for the low prices. Each time we visit, it is like we have never been there.. they don't seem to keep records or have anything automated. Be prepared to keep close track of your own dog's meds etc.. Last visit vet prescribed med and printed dosage on label. My wife scrutinized the manufacturer's instructions and wondered why vet had prescribed 5xs the recommended dose. She called vet, pointed it out and was told to ignore manufacturer's instructions.. she persisted both with secretary and vet until after much arguing they realized that in fact, they had made a mistake. Vet then called back 10 min. later to make absolutely sure we did not give the dose he recommended!! Had my wife not been so careful and persistent, this 5xs dose could have killed our dog from cardiac arrest. If you love your pet, be careful, don't blindly trust anyone. I too enjoyed the low prices, but this vet needed to be convinced he made a mistake..that is carelessness/arrogance.
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2/15/13 |
5 |
5 |
5 |
5 |
Dr. Ben is so compassionate and truly cares about the animals he treats. He understands that people care about their pets but that money can sometimes be an issue. He saved our dogs life and I'll never forget it.
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3/29/12 |
5 |
5 |
5 |
5 |
Me and my animals LOVE Dr. Ben! He takes the time out to go through everything with you. You can tell he really cares about the animals health :)
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3/14/12 |
5 |
5 |
5 |
5 |
Very good service 5/5..just got my dog vaccinated today. To those people who complain you don't know what you are saying, ANIMALS ARE TOUGH!! so don't worry and he's a doctor. He know what he is doing.
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2/14/12 |
1 |
1 |
1 |
1 |
Yesterday, I brought my puppy into the clinic to get his booster shot. Dr Ben started out with an exam. Tested his temperature and then proceeded to listen to his heart. He put his hand on the puppy with such force that my puppy collapsed onto the examination table and let out a loud yelp. Then Dr Ben forcefully turned him over onto his back to get to his heart. My puppy was so scared it relieved himself on the table. Is this the proper procedure? To use so much force? Dr. Ben was not pleased and said, “Take your dog, I can’t do this for you today” So I left with my puppy, but he was traumatized and distraught for the rest of the day. Scared from the whole ordeal. Please don’t take your pets here. He’s not patient and not gentle with little animals.
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12/1/11 |
5 |
5 |
5 |
5 |
I originally brought my dog (1.5yr male Weimaraner) to this office on a recommendation from a family friend. The service is excellent and very courteous as to be expected. However, the real test came when my dog sustained a terrible injury to his paw. They treated my dog with the utmost level of care and followed up regularly until he was back to 100%. Every step of the way I was kept informed and prepared by the doctors which did a lot to reduce the stress of the situation and alleviate my fears. Dr. Ben and his staff are fantastic. I consider myself very fortunate to have found them.
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11/12/11 |
5 |
5 |
5 |
5 |
My senior cat took a turn for the worst in a matter of 12 hours. I came home on a Friday night to find him in a horrible state. I called around to emergency clinics (Friday, afterhours) and somehow managed to call the Donlands Veterinary Hospital (they are not afterhours). I am NOT a client of this clinic yet Dr. Ben who had already left and closed the clinic told me that he would drive back to work to meet me so that he could assist me. Unbelievable! Dr. Ben - if you read this - thank you for kind heartedness and making a very stressful situation easy on me and my daughter. I appreciate your compassion and that you went out of your way to help complete strangers.
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10/19/11 |
5 |
5 |
5 |
5 |
I will be taking my new dog to this office. My last Golden Retriever was cared for by Dr. Ben when my vet was not available. Approx. a week after Dr. Ben had seen Rainy, he called me at home to see how she was. Rainy was not even a regular patient of his, and he took the time to call me and inquire about her health. I know very few physicians who do that with people. A caring, compassionate vet, and great friendly staff. He truly has our pet's best interest at heart.
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9/27/11 |
5 |
5 |
5 |
5 |
We love Doctor Ben!!! He is so gentle and affectionage with both of our kittens...Finn and Chester are so comfortable with him ...He is the BEST!!! <3
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6/21/11 |
5 |
5 |
5 |
5 |
I highly recommend Donlands. I have never been one to write these types of reviews, but my satisfaction with this vet clinic has motivated me to spread the word. I did a lot of research before chooing Donlands. They had one of the best prices in the city and the reviews looked pretty good online. I have to admit I was a little aprehensive about the clinic before I went (it doesn't look like much from the outside), however after our first visit any hesitation was gone. The vet (a new female vet) was absolutely fantastic!! She really took the time to talk with us, give us helpful information, and even go out of her way to put us at ease about our sick older dog. We will continue to take our pups here - they really are a great clinic! Again, I highly recommend Donlands. Their facilities are "minimalist" :), but there services and prices more than makes up for the lack of asthetics. And really, I don't think my pups care about white walls and old chairs.
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4/2/11 |
5 |
5 |
5 |
5 |
What I can tell you is that Dr. Ben comes from the heart. I have 3 cats and he is been great with all of them. He is kind, caring and compassionate. His prices are VERY reasonable and he will never recommend doing something unless really necessary. (Unlike a lot of vets.) More vets should be like Dr. Ben.
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