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8/21/21 |
1 |
1 |
1 |
1 |
These people are sloppy and smug. If they make a mistake they’ll blame you. My latest issue is that I took my 2 rescues from Texas for heartworm prevention, which they badly need being from Texas. Minden took my money but didn’t do the tests required by the VCO to give the preventative, so now they won’t give it to me. More than 10 days later and i still don’t have it.. The clinic keeps telling me they have no time to prescribe something else. I beg them and they just won’t. They tell me it’s my fault for refusing a heartworm test, which I don’t remember doing, and there is no way they told me I couldn’t get the meds without one, because getting the meds was the entire point of my appointment.
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4/3/19 |
5 |
5 |
5 |
5 |
Since the new owner, Dr. Morrow, took over the practice the experiences I have had with my pets is best that a pet owner could ask for. The staff are amazing and they truly care about your pets as if their were their own. Best vet in the area.
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2/2/18 |
2 |
5 |
3 |
1 |
Since Dr. Carol left, this hospital has never been the same. Pet owners beware!
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8/9/16 |
5 |
4 |
4 |
4 |
Dr Morrow took over the clinic a few years back and we have had nothing but positive experiences since. The doctors & the staff are very friendly and our dog still enjoys going in!
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7/28/14 |
5 |
4 |
3 |
1 |
We had to take our older girl in, the front staff was amazing friendly and helpful, dr. Carol seemed nice at the time but very rushed, it was let's do this test and this X-ray and she needs this and we should try this, needless to say the cost of our 2 visits in less then a week was almost $1000.00, results were we had to go somewhere else just to find out our dog had something completely different then originally told by dr. Carol. I do agree with most reviews here the cost for her services are completely overpriced for the service you get. Our dog was prescribe meds that we're very costly and our dog never even finished them cause it wasn't the problem. It's to bad that this little pretty town's vet is more about the money then the animals.??one tip before agreeing to anything ask what why and is it truly necessary to be done. One more thing she does push the vet credit card if she thinks u can't pay, she encourages u to fill out for the card, she wants to make sure she gets paid ?
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*
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11/3/13 |
5 |
5 |
5 |
5 |
Best vet ever. Awesome with animals and nice to the families.
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11/1/13 |
5 |
5 |
5 |
5 |
I only just learned about this site and I am shocked to see bad reviews of this clinic. I have been using Dr. Sanio for almost 10 years now, both at this clinic and at others, and have had nothing but great experiences. In fact, I travel an hour to this clinic because there is not comparable care in my town. No - veterinary care is not cheap, but I don't expect it to be. I knew what I signed up for when I brought pets into my home. I'm happy to travel an hour and don't mind paying for good care. All of my pets have received nothing less than fabulous care and I would (and often do!) recommend Dr. Sanio and the Minden Animal Clinic to anyone looking for excellent veterinary care.
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10/12/13 |
4 |
3 |
1 |
1 |
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4/24/13 |
3 |
2 |
2 |
1 |
We had occasion to take our animal to the Minden Animal Hospital awhile ago and found the staff to be friendly. In contrast, Dr. Sanio's attitude was bordering on rudeness, and we thought it to be of a very condescending nature. We left there with our pockets a lot lighter. We were charged what we thought was an exhorbitant fee for nail clipping and our general feeling was that money appeared to be the main priority. We changed vet's which was quite a distance away but we knew our pet was getting the best of care.
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1/5/13 |
2 |
3 |
1 |
1 |
Nothing is more imported here at this hospital than money. This doctor is very cold and not very helpfull. She runs test after test and no diagnosis. Every time you go there she will charge so much that is impossible to keep up paying for and when you leave your pet still have the same problem.
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9/23/12 |
3 |
3 |
3 |
1 |
I would suggest that the 2nd rating was done by Carol Sanio herself as I have heard her say those very things. Not qualified for a number of situations. Basically she knows how to charge the most for the least amount of service. She is a very strong personality and if you do not follow her orders she will cut you off. The sad part is that she is not as knowledgeable as she thinks. She is building her clinic on the back of patients. Her charges are big city prices but the quality of care is limited. High staff change over and everyone is intimidated by her. It doesn't give you that welcome that a good practice does. We recently had a very bad situation arise and we waited for results of blood work only to be told that Dr. Sanio was gone on vacation. She never did call with the abnormal results and explain what the significance was for our pet. This is not just another dissatisfied customer. There is merit to our complaints.
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5/29/11 |
5 |
5 |
5 |
5 |
Dr. Sanio and staff are always willing to see sick pets and make a point of getting my pets in when I need them. They are friendly and always helpful. They practice wellness and encourage proactive care of your pets which saves money down the road. Having a pet costs money and the staff must be paid and the cost of equipment to give your pet the best care means that services have to be paid for. I highly recommend Minden Animal Hospital and Dr. Sanio. I think they charge comparable fees and do the best for you and your pets.
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3/22/10 |
1 |
3 |
2 |
1 |
Dr. Carol Sanio is more interested in getting the money for the appointment then actually taking care of the animal. She charges big city prices in a small rural town. Poor bedside manner. No personality.
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