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6/20/19 |
2 |
3 |
1 |
2 |
Disorganized, subpar service at this emergency vet here's some details: Staff is flaky and disorganized, couldn't remember what order people arrived, didn't seem to know what they were doing. Vet didn't ask a lot of questions and didn't want to give my dog a hydrate pac even tho she said he was dehydrated and I ask for one. The vet reminded me of used car sales man telling me I needed all these tests done, I knew that we start simple and see from there, with the extremely long wait I heard the same from other customer, same list of tests they were told to do even tho their dogs had different symptoms. Was the only customer when I walked in and was there for four hours just trying to get my dog hydrated. Very frustrating experience, won't be going back
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10/5/16 |
1 |
5 |
2 |
2 |
I have never personally had to bring my pets here, but I have worked here for a a few months and I never will bring my pets here. While there are some compassionate staff, the good nurses and doctors leave for other clinics within a few months of starting. The staff turnover is very high, so you can never expect the same doctor or nurse. The services they provide are okay, but the length of time some people had to wait was way too long. They also hold your pet in the back until you pay up! Wouldn't bring my pet here - too much uncertainty in the treatment they would get.
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6/17/13 |
1 |
5 |
2 |
2 |
Horrible Experience. Had to unfortunately put my 18yr old cat down on May 2nd. The two nurses who who trying to put the catheter into my cat seemed to have no experience. One grabbed her by the neck and the other turning on a very loud razor which obviously startled my cat, who I had spent the morning trying to keep calm. They ended up taking her in the back, blaming my boyfriend and I for the reason they couldn't get the catheter in. When it came time for the actual vet to euthanize her, he stopped during one of the injections and then restarted...not exactly sure why. Worse experience of my life, it was my first time having to euthanize a pet and they clinic made everything worse...I will NEVER recommend them to anyone
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3/27/13 |
5 |
5 |
5 |
5 |
I was a regular client at this clinic and I have only had great experiences. Unfortunately we had to move from Calgary. I have been looking for a good vet hospital here but I haven't found one that I am happy with. I miss the great staff, the reasonable cost and the 24 hour availability!
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2/25/13 |
2 |
3 |
3 |
2 |
The good news is - they make evening and weekend appointments at regular price (till 9pm). The bad news is - if you don't request any doctor specifically, your pet will most likely be seen by a young locum straight out of vet school, and you will never see the same person twice. It's not the doctor's fault, but especially in an emergency situation I'd prefer to see someone more experienced. Maybe some food for thought for the management. I was never too impressed with their service, and I really don't like that they take the animal and disappear "to the back" for treatment, although that is unfortunately quite common.
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2/21/13 |
1 |
1 |
1 |
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I visited here last spring when I brought my cocker spaniel in with an ear infection. The vet we saw was wonderful and, even though I paid an extra walk-in fee because I had no appt, I was surprised at how inexpensive the visit was.
8 months later I decided to return.
I was told that the appt would be 20 minutes but it was an hour and 20 minutes.Toward the end of the visit, the vet actually left the room for close to 30 minutes while I waited.
I was not charged the walk-in fee for this visit but I still ended up paying $75 more than the last time I visited with the exact same symptoms and diagnosis.
My dog is nearly 8 years old and has had several ear infections. I have never paid this much for him to be treated for this problem.
I will NEVER return here. There are enough other options available in and around this city that I suggest other pet owners explore other facilities before risking your wallt and your time here.
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2/4/13 |
1 |
1 |
1 |
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Took my kitten there bc i thought she ate some of my plant. Doc induced vommitting (which i was ok with) but also wanted to give charcoal, hospitalize the kitten with 24hr iv line with saline. I asked to see the vomit snd there was no plants in it so i took her home. I have experience giving saline subcutaneously and said i could do at home. I have all needed supplies. I gave one shot of saline and my cat is fine. She is eating, playing lots, purring, etc. they wanted to milk me for $1500. They are crooks. AVOID AT ALL COSTS
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12/20/12 |
2 |
4 |
3 |
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I took my cat in because he couldn't pee. This is the second time I took him, stupid me. The first time I wasn't sure if he really couldn't pee, or if it was just a clump of poop under his tail that was bothering him. This time I knew for certain that he can't pee. I was given two options basically: Put the cat down or spend $1300+ to fix him up, on top of the $260+ I just spent to get him checked and an X-Ray. I decided to bring my cat home (against their advice), instead. I began looking for home remedies online. I learned that Apple Cider Vinegar will unblock a cat. I added a tiny amount to some wet food and he ate it. A little while later he peed on the carpet. It's still early to tell, but I think he is going to be alright. Earlier this year I had a tooth infection. I thought it would lead to me having to visit a dentist. Instead I turned to natural rememdies and the problem is solved. Now a natural remedy seems to be helping my cat. I think I'm done with visiting Veterinarians!
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8/28/12 |
1 |
2 |
1 |
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The worst place to go to ever!!!! They were more concerned about the money then they were concerned about my dog!! I brought my 2 month old dog cause it was having problems breathing they took her in did Not help her until payments were made nurse would not let me leave to go get the money then when I asked the nurse how she was.. Her response was in cannot do anything else until we get a payment.. When I finally made a payment they finally gave her some oxygen. Then when I called to check up on her they kept telling me they don't know it's 50/50 that shell survive.. They kept on adding**** to my bill for xray oxygen etc... And was pretty much threatened to make another payment or else they cannot give her anymore oxygen I went to make the payment then went back an hour later too check up on her she stopped breathing in front on me and I had to look for a nurse when I got one the **** dragged it by its neck threw her on the counter and pulled her forehead way back it was soo rough
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1/15/12 |
5 |
5 |
4 |
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I have nothing but good things to say about McKnight. The girls at the front are very friendly and will answer any questions you may have, and if they don't have the answer they will find it for you. You get good bang for you buck here, and there is no sacrifice in quality of care. Very reasonable in comparison to other clinics I've been to before. Sometimes it's super busy and other times it isn't. I guess that can be expected since it's an emergency clinic. I've seen it go from dead to crazy busy in a matter of minutes. Overall, I'm pleased with the care my animals get here and definitely recommend them to friends. It's also great to see how much they work with rescue groups.
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8/29/11 |
4 |
4 |
3 |
4 |
Nice staff, took a while but worth the wait. They didn't mind my kid running around, but they could have more comfortable chairs in the waiting room.
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4/9/11 |
4 |
4 |
5 |
5 |
I brought my bunny in for a nail trim. They are very nice, well priced, but I do not recommend owners with bunny who are fiesty...because my rabbit jumped off the counter and screamed for his life...the technician did her best to calm him down and brought him to the vet to make sure he was not injured from the jump, but my bun was quite scared there...but they did there best so Im not angry or anything
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3/29/11 |
5 |
5 |
5 |
5 |
I have had to deal with a number of Vets during the lifetime of my pets. I find the staff at McKnight friendly and knowledgeable. I have been using this clinic for over a year for my 2 dogs and cat. They also work with a number of rescue organizations and are always trying to find ways to reduce the costs associated with the care of my pets while still providing excellent care. Their facilities are well maintained and always clean. As they are a 24hr facility I love that I can book an appt at 9 in the evening on a Sunday if needed with no extra charge and am comforted by the fact that if there is an emergency they have my pets records on hand and can give them the treatment they need without having to refer me to another clinic. I have referred my friends and family to this clinic and they all have nothing but good things to say about the care they have received. I also like that they dont need to refer me out to other clinics and have everything in house.
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3/18/11 |
5 |
5 |
4 |
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McKnight is the absolute best vet to go to if you own ferrets. They go out of their way to figure out what is wrong with them, because it's so different to treat a ferret than a dog/cat. Dr. Kimura loves her pet patients just as much as owners love their pets.
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12/28/10 |
5 |
5 |
5 |
5 |
Highly recommend. I had to rush my dog in as he was blocked at 12 in the morning. The staff there were extremely straightforward and respectful. They were upfront about the cost and gave excellent guidance on the options I had at that time. I also received a thoughtful follow up phone call 3 days after I had transferred my dog from their facilities to my regular vets.
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8/25/10 |
2 |
2 |
1 |
1 |
Had my cat in there 4 times for crystals and then on top of that right after a bladder infection, he was on paind meds for a while while they ran tests and more test. Money and more money! Then because the tests took so long I called for a few more days of medication to ease the pain and they kept suggesting that we bring him in again? so they can charge me to tell me the same thing all over again? WTF really? no how about you just give me a few extra pills until you figure out what anit-biotics will work?? almost 1500 dollars later he is still not well, as soon as this isue is taken care of we are switching vets! On top of everything we had to listen to the vet talk about how good Hills food is and no other food is good, even ones she has never looked up or heard of before, she kept saying she was not biast but she was, Hills sponsered pictures, treat containers all sorts of stuff all over the office. How can she say that when there is all these freebees and you only carry Hiils??
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4/17/10 |
5 |
5 |
5 |
5 |
They fixed my dog up great after a botch surgery from another vet clinic. she was so infected she stopped eating. Now she is the happiest doggy around. she loves going there the staff know her by name they called and checked up on her after her re-sugery just to make sure she is doing good. they explain everything to you and dont hide anyting. they accept a wide variety of pet insurance and dont do anything without your concent. they send out reminders of when the next vaccinations are. and best they are there for you 24/7 for any reason. i would highly reccomend this vet clinic i wont go any where else.
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