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9/4/22 |
5 |
5 |
5 |
5 |
Crestwood has been our on and off clinic for many years now, they have at some point taken care of all of our dogs. The vet techs, reception and doctors are top notch and specifically Dr Doug who is our primary vet there is a compassionate vet he made himself available for questions and other concerns even on a long weekend. He helped us say goodbye to one of our pups in our home in the most loving and compassionate manner. And right now as we fight cancer with our girl his calm manner has been very appreciated. The cost is comparable to most other vet clinics but the value of wonderful staff is priceless.
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4/1/21 |
1 |
3 |
1 |
3 |
The clinic staff did not acknowledge my concern with the dog even after bring it back 3 times for the same reason the cast.. Now the dog has a very bad bruise on the paw it loose its complete skin because the bad cast. they never call us for the covid closure and we have to deal with the sick dog in whatever way we can. Other clinics do not take us because of fear of covid contact. Very disappointment at the professionalism of this staff.
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4/18/20 |
5 |
5 |
5 |
5 |
This is a marvelous practice with very educated vets and staff. My husband's wolf hybrid developed a mammary cancer and Dr.Todd took aggressive steps to save her by performing a life saving surgery to remove the cancerous mammary chain thus giving her more time than she would have had. He is an extraordinary vet. When the time came that no more could be done, Dr. Todd with the upmost of compassion put her to sleep. We received a lovely card afterwards signed and personalized by all of the staff with some cards with prints of her paws and a little baggy with clippings of her hair. So very, very kind.
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10/1/18 |
5 |
5 |
5 |
5 |
I would recommend DR. PAT KUBIK and DR. DOUG HEFFELFINGER to anyone. Although t other Vets at the Clinic, I have always been lucky to see both. I have had nothing short of wonderful care from these two caring and compassionate people.
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12/23/16 |
5 |
5 |
5 |
5 |
I cannot praise this clinic and Dr. Todd Scott enough. Dr. Scott is absolutely brilliant and outstandingly talented. He's done a TPLO on our dog and she runs and jumps like it never happened. They are great with emergencies, compassionate and I just don't know what I'd do without them. Thank you for all you do!
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10/19/15 |
1 |
1 |
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I have been taking my dog to annual exams at this clinic for the lifetime of my dog, but only when my dog and I needed them most--did they COMPLETELY FAIL US. Not only did they hire a completely INCOMPETENT and INEXPERIENCED doctor recently, but they hired a UNCARING one.
That doctor's name is DR. ANDREA PELLEGRINO. She has only graduated THIS YEAR, 2015. I trusted her with my dog's life--and that was the BIGGEST MISTAKE OF MY LIFE since she KILLED him with an OVERDOSE of injections. She has NO COMPASSION at all for animals, because she had no compassion for my dog when he was dying because of her. She only PUSHED us to kill him even FASTER so she could be FREE OF ANY RESPONSIBILITIES and CHARGE US EXTRA MONEY one last time.
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6/15/15 |
5 |
5 |
5 |
5 |
I was referred here by my regular veterinarian for a crucial tear, and he needed a special surgery only a couple people can do. That is where we met Dr Scott and his team and they are truly amazing. From start to finish they were there for us every step of the way. If you ever need surgery, I highly recommend you talk to them.
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3/11/15 |
4 |
5 |
4 |
5 |
Dr. Todd Scott is one of the best most educated vets in all of my experience. I'm from the Boston area, up in Edmonton. He cared for my Cairn, 13 years of age, with one kidney, atypical cushings. I'd taken her to the best in the world in the states, Angel Memorial, Tufts Animal hospital. HIs care was comparable if not exceeding these. She lived to 13 despite all of her health issues. At the end Dr. Scott did everything humanly possible to save her. So I"ve no regrets. It was her time.
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2/6/15 |
1 |
1 |
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I asked the doctor about docking a tail on my dog the conversations is as follows:
Jodie
Yes, we do dock tails here. Unfortunately, once they are passed the age of 5 days old it is no longer considered a tail dock, it is actually a tail amputation. The amputation requires a full anesthetic, complete with IV fluids, pre anesthetic blood work, an epidural and several kinds of medications to help control pain and possible infection. The approximate cost of this procedure will be $1000.00.
If the tail is not causing her any problems and you just want it removed for esthetic reasons, I'd definitely recommend leaving it.
If you have any other questions or concerns please feel free to contact us at (780)444-7550.
Jodie R.A.H.T
My response:
Wow...:.....double the cost of several others. Thanks for the scare tactics or the polite way of saying no. I spent $2200 on my dog so another $1000 isn't going to phase on me. Anesthesia is based on the dogs weight and not once did you as
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1/26/15 |
5 |
5 |
4 |
5 |
Highly recommend this clinic. my current vet me in tears saying that my dog would need surgery after an injury or we might as well put him down. I called this clinic because they had a surgeon that new about the type of injury. He was great in giving me various options that didn't mean surgery! I'm so relieved that there are still vets that actually care about animals.
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2/19/14 |
4 |
5 |
4 |
4 |
We have been going to this clinic for a little under a year now. I love all of the services the clinic offers, including physiotherapy and chiropractic care. Penny the physiotherapist is wonderful! Dr. H has been great with us, always taking the time to answer all of our questions, calling us when we need him, and providing top notch care for our dogs. Pat is a great receptionist. She will squeeze you in if you really need your dog to see someone, and she is a joy to talk to. We have had some rather not so nice experiences at the clinic, though. A vet tech was very rude to me one day in front of the entire waiting room and staff and one vet neglected to offer me certain services because he/she assumed I could not afford it, both of which I didn't really appreciate. Sometimes the wait times are a bit long, and the services are a little more expensive than some other clinics in the city. Overall, the good has really outweighed the bad and we are happy to have found Crestwood and Dr. H.
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1/19/08 |
5 |
5 |
5 |
4 |
I came to Dr. Mary Machum with a very sick shih tzu and she spent close to an hour with me on our first visit. Each and every time I have phoned this clinic the phone has been answered promptly and someone has helped me immediately. Dr. Machum has returned my calls on several occasions and has carefully answered all my questions very patiently. I am very happy with the service I receive here.
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11/15/07 |
5 |
5 |
5 |
5 |
Dr. Mary Machum is an incredible vet. My dog lived for over 17 years under her care. She used many tools to assess his health and thought very carefully before diagnosing him. She listen carefully to me and gave me treatment options. The entire facility is excellent. Sick and injured pets are constantly being brought to the clinic in all sorts of conditions, yet the staff is caring and knowledgable. They do a fantastic job.
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