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2/11/21 |
1 |
4 |
2 |
4 |
I've been taking my cat to this clinic for years now. I recently called to make an appointment and was informed that Dr. O'Toole is the only vet working there now. I wouldn't be surprised if all the competent vets quit. I've only seen him once and swore I would never book with him again. He was blatantly rude to his staff in front of me and other customers and was very rough with my cat. The only reason I haven't stopped going there is because all the other staff were so fantastic. Well now's the time to finally leave. I had a great experience at Prince Edward clinic once whose staff stayed late to see my cat in an emergency when Bloor West wouldn't even consider it. I think I'll start taking him there.
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10/3/17 |
5 |
5 |
5 |
5 |
Been going there since it opened, always had a great experience, have recommended it to many friends and all have excellent experiences as well! Staff are very friendly, the vets are knowledgeable and don't try and "upsell" you in any way. My dog is always treated with respect and love. Not sure about the bad reviews I see on here, certainly not my experience at all!
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2/21/17 |
1 |
2 |
1 |
1 |
Signed a form indicating pricing and I come back to a charge that's an extra $100. It's no wonder why the reviews for this place are so bad
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2/7/17 |
3 |
3 |
2 |
1 |
Not impressed at all. Spent $150 for them to tell me nothing about my cat. Found the doctor aggressive and rude. Told me my cat was too worked up to get tested, but expected me to give him a pill orally myself. Which I thought was ridiculous. All they said was he's old and billed me $150 for 15mins of nothing I didn't already know.
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12/27/16 |
1 |
1 |
1 |
1 |
I have given this place too many chances to provide any sort of quality services to my dogs and cat, and I must say enough is enough. I have no idea how this place is still running with this much unprofessionalism. Dr. O'Toole has very limited knowledge in veterinary medicine and just prescribes medications to fix every problem. He is hard to reach and very aggressive when you ask him questions. I would never recommend him to anyone or ever come back here again with my pets.
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5/16/16 |
1 |
1 |
1 |
1 |
Every time I've brought my animals here, I have never gotten a good vibe from the main doctor. Seems to brush concerns off and his recommendations are just to prescribe medications. He is quite forceful to my pets when examining them and also has a very harsh tone when speaking to clients, and very pushy when trying to catch him on the phone. Don't think I will be returning here any time soon.
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10/27/15 |
5 |
5 |
5 |
5 |
I have been taking both my cats here for the past 2 years. I have only had good experiences whenever I take my cats there. They have always been able to set us up with an appointment and have also been on time. The vets have always treated my cats very well and my cats have always been comfortable while there. The staff are always friendly and polite, and I have found the value of the visits to be fair and reasonable.
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8/8/15 |
1 |
1 |
1 |
1 |
Horrible experiences and horrible vet. Vet's mood changes from "friendly" to rough and uncaring instantaneously. I've come here multiple times with both my dogs and cat and you can tell he really dislikes cats. Very impatient and extremely hard to get a hold of as he barely returns phone calls and rushes conversations when you finally get a hold of him. Dislike, dislike, dislike!
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3/22/15 |
1 |
1 |
1 |
1 |
Horrible service. This vet has no regard to any animal's health and is very rough with even the basic procedures. I will never return here.
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7/22/14 |
1 |
1 |
1 |
1 |
I've taken both my dog and cat here, and Dr. Chris O'Toole does not seem knowledgable, patient, or animal-friendly at all. He is very aggressive when handling my pets even though both are both very docile and friendly. Do not let him take your pets to the back treatment either, there were times where you could hear him screaming, banging and even cursing! Imagine what he does when you're not in the room! I would never come here again and highly recommend no one else to either. Don't let the large facility fool you, he is neither nice or professional.
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9/13/11 |
5 |
5 |
5 |
4 |
I've been to this vet 3 times and they all have been a positive experience. I never feel like I'm being forced to buy things/treatments when not necessary and I've always been given different treatment options. I also like that the vet (Dr O'Toole) is fine with giving some vaccines every 3 years. The clinic is very clean, and staff are very nice.
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6/15/10 |
3 |
5 |
4 |
3 |
This hospital was the cheapest in the area, however i felt that i got what i paid for. I may contiune to use them for my dogs annual appointments but nothing else.
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6/4/10 |
5 |
5 |
5 |
5 |
Staff was very friendly & helpful. Would recommend to anyone !
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