Burgess Animal Hospital veterinary clinic reviews
Burgess Animal Hospital
veterinary clinic
Treats:
Cats
Treats:
Dogs
Services:
Dental
Services:
Surgery
Ownership:
Corporation
Phone:
519-622-4114
Profile updated: 1/16/19
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Rating: 3.7 (1-5)
based on 8 reviews.
Veterinary Clinic Burgess Animal Hospital
has a good overall rating on VetRatingz.com.
The following postings have not been substantiated by VetRatingz.com.
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5/2/17 |
5 |
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5 |
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They truly care about you pet, have been taking my dog here for years and have been very happy with them :)
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1/20/17 |
1 |
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Didnt even get to meet the Doctor as his receptionist staff are inept and have no personable skills whatsoever. We tried to book a first visit on two seperate occasions and both times were given confirmation date/time. Upon arriving at their place of business, both times they did not have us or our dog in their systems. You think at this point, customer service in 2017 would take over and help control this irritable situation..............Think again. The response was rude, condencending and there was 0% sincerity in her tone/message delievered. We have now been with Beaverdale Veterinary for over 2 weeks and the service is friendly, consistent and you truly feel as if they value your business.
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8/6/14 |
5 |
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5 |
5 |
Always excellent service and care for my animals. I can trust my animals in their care.
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4/30/14 |
1 |
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Terrible!!!!who ever that girl is on desk is absolutely absent when talking or trying to answer simple questions to then find out she is actually a Vet technician just blows my mind! I was picking my dog up from surgery and I was asking important questions about how to look after him and she had the audacity to start txt messaging someone while talking to me! I do not accept that behaviors from my children why would I pay to be treated like that
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1/2/14 |
5 |
5 |
4 |
4 |
I have been taking my pets to this clinic for years, and would HIGHLY recommend them to anyone. I recently adopted a puppy and thought I should take it to the vet that he had already seen to get the final shots. I was horribly dissapointed, and should have taken him to Burgess clinic. I have never had a bad experience here, and feel very confident that my animals are loved and cared for. There is generally a wait to get in, but certainly worth it, when you are in talking with the vet, you feel like you are the only one in the office for the remainder of the day. The vet takes time to talk to you and ensure all questions and concerns are addressed. I wish now that I had brought my new puppy here in the first place. He will be coming to Burgess from now on.
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11/5/13 |
5 |
5 |
5 |
5 |
We have not been let down by Dr Burgess or his team. Each one of them have been compassionate, quick on their feet and extremely knowledgeable. When our cat was attacked by our neighbors dog we took him to an emergency vet that night to ensure no life threatening issues and then took him to Dr Burgess the next morning and wasn't even charged for the visit, only the medication. He did a superb job when we had our golden retriever neutered and then when we brought our adopted cat in for an emergency they repaired a burst bladder and saved his life. We have never been charged for unnecessary tests, meds or services and have even been told not to do certain things because it wasn't needed. Each of them are there for the right reason. And I feel safe and pleased to place my animals in their care.
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10/22/13 |
3 |
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We have been going to Burgess for several years. Dr Burgess is great, very caring but hard to get an appointment with. Dr Chris is very rushed and seems money hungry(orders expensive tests then gives you a bit of the guilt talk). He ordered meds for a condition my dog has had in the past. Usual meds (that worked great) were about $12...ordered new meds because they were "better" at almost 4X the price even though I said I was "on a tight budget" Lack of bedside manner and does not return phone calls. Even though you make an appt with Dr Burgess you may not see him when you get there. Very disappointing.
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12/23/10 |
5 |
5 |
5 |
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We had a very sick golden retriever that we brought in to this hospital. Dr. Chris Stesco is an associate vet working with Dr. Burgess. His is a young team that seems to have genuine compassion for the animals and families they look after. We were very pleased with the attention and frank conversations we were able to have. We were also appreciative of Dr. Stesco's sensitivity to financial concerns and we would certainly recommend them to anyone.
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