Lauzon Veterinary Hospital veterinary clinic reviews
Lauzon Veterinary Hospital
veterinary clinic
Treats:
Cats
Treats:
Dogs
Services:
After-Hours Emergency Care
Services:
Boarding
Services:
Dental
Services:
Grooming
Services:
Home Visits
Services:
Monitored Overnight Care
Services:
Reproductive
Services:
Surgery
Website:
lauzonvet.ca/en 
Phone:
+1 519-948-7727
Profile updated: 9/29/14
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Rating: 2.6 (1-5)
based on 13 reviews.
Veterinary Clinic Lauzon Veterinary Hospital
has a fair overall rating on VetRatingz.com.
The following postings have not been substantiated by VetRatingz.com.
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7/17/21 |
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Beware of Dr. Malovec. Accused us of lying about our dog's behaviour. Our dog developed a wound/ulcer on her ear - external. It was healing but then seemed to flare up with her one ear becoming swollen and hot and the wound bleeding. He diagnosed allergies saying the inside of both her ears were "red and hot" We informed staff she has extreme anxiety They ignored the information. The vet tech admitted that the redness in both ears was likely from her high state of anxiety in the clinic. Dr. expressed anger with us that the dog "shit all over me and my staff" because "maybe she was afraid of the clippers". Then said she made this cut because of scratching. My dog never scratches & injured back prevents her from reaching her ears with her back legs. He accused me of lying and ignored the information provided to him. I asked for antibiotics. He completely fixated on "allergies" - cream for inside of ear??? Idiot! He was rude, incompetent and mean to my 14 year old dog. STAY AWAY!
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5/7/18 |
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While I have had issues over the years with them, overall I am satisfied with the level of care they provide. Their pricing however is outrageous! I just got a quote for my dogs annual shots/heartworm/heartworm pills and it was 25% higher (over $100 more) than the exact same services at Rivard. When annual shots works out to be $35 a month it's no wonder some dogs go without vaccinations and heartworm. I know everyone has to make a buck but that is a huge expense.
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2/13/18 |
5 |
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Dr.Malovec Bernard is the best vet and man ever.His crew is excelente and other vets and stuff as well.
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10/29/16 |
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I brought both of my cats to be neutered one was sent home the other had to stay.. the one died on the operating table and the other days later had gull stones I also had a friend who had her cat go in to be declawed and when she went to pick up her cat it's leg was amputated to the elbow say g the cat had a bad infection real sad cat was perfectly fine before she brought her in to be declawed
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5/5/14 |
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They will not return your calls if you have a concern about the service. Manager thinks you are not worthy of his time.Good bye Lauzon
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4/19/14 |
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Well i have been seeing Dr. Bernard last few years very nice and helpful. But my dog went in for his hair cut today and he won't be coming home soon cause the groomer snipped the tip of his tail now he needs a surgery. What kind of people are you guys hiring? Tell me why should I ever bring my animals to your clinic again?
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3/21/14 |
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My rotti had parvo virus and was stuck in basically a closet for 9 days, the closet had a cage too, for like a shih tzu...when he came out he had bed sores on one side of his body...they wanted to charge me a ridiculous amount for treatment, but thankfully I didnt have to pay a cent as my dog had the parvo vaccine and should have never gotten parvo in the first place. I had to go as far as getting the vaccine company involved to avoid paying for someone elses mistake...so ridiculous.
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1/11/14 |
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Terrible! More concerned about $$$$ than the well being of animals. The staff is extremely rude and the medical care is sub standard at best. The boarding kennels are like shoeboxes and the "yard" in which your pet is brought to defecate is a concrete slab that is hardly cleaned and full of feces! Disgusting!
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11/4/13 |
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As long as you get Dr. Gord Reiss, your animal is in good hands and your pocket book won't get hit hard either. He's fantastic with animals and is realistic. I do no trust any other vet at this clinic other than him.
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8/27/13 |
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STAY AWAY!!!! Reception staff is EXTREMELY rude!!! The vet tech who was supposed to be giving me the info before my dogs surgery didn't even take me into a private room, he basically stood in the waiting room in front of everyone and asked me to sign the consent without even going over ANYthing about the surgery except asking me to accept or decline the "add ons" like pain management & Blood pressure monitoring, each for additional cost!! Shouldn't theses things be standard care for all surgeries??!! There are so many caring vets in the city, don't waste your time or risk your animals health at Lauzon!!!!
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3/22/13 |
5 |
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Brought my cat in with an ear infection and was very pleased with this facility, the staff was friendly and professional and the vet Gord that checked out my cat communicated clearly what was wrong with him and was very kind as he examined him. I was not up sold anything and spent much less than I expected. Thank you staff of Lauzon Veterinary, keep up the good work. I highly recommend this place.
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2/19/13 |
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these people are unbelievably unprofessional and unorganized. Took them 4 days to diagnose my dog with a deadly disease parvo.. Letting my dog in their care was the worst mistake i was in there every couple hours making sure my dog was okay.. i would go in there his cage is full of pee that hadnt been cleaned in hours, ****still in cage.. they had him isolated in a room where garbage wasnt changed and crammed. First day i went to check up on him the iv wasnt put in properly and he wasnt getting anything for 6 hours. i am displeased with the service. they are money grabbers. And the first time i took my dog in when he was itching his ears months before parvo they told me he had ear mites..which he didnt so i paid 130$ to only go back in there to have him diagnosed with an east infection another 140$ later. And i truly believe my dog caught the virus disease from THEIR CLINIC. I advice you not to take your dog in there, the experience was horrific. Save your dog and go elsewhere
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1/31/13 |
5 |
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This clinic has very nice Dr(s). and Vet tech the treatment was very pleasant and fast my pet has bone cancer and they had been helping me for years and any Dr. can follow their co-workers Dr(s). notes. So no need to wait for my favorite Dr. to be at the clinic. If I run out of Medication i can go after hours and refill my baby's prescription just need to call before so they can have it ready same with special food. My dog love to go to visit the clinic. Best of all open 24 /7 and they have free rechecks for my dog.
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