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7/26/23 |
1 |
1 |
1 |
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They are responsible for the death of our beloved dog. I took her in with excessive panting(especially when walking), refusing food, difficulty getting up and slowed walking, ALL signs of heart disease and they missed it. Gave her a shot of Librela for arthritis, and six weeks later she went into heart failure and had to be pts. She could have been put on meds and lived for years if they would have done their job and not been so eager to push their new expensive arthritis drug. My poor baby was only 12 and in good health otherwise. I am devastated and heart broken. I will never take an animal there again.
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8/22/21 |
2 |
3 |
1 |
3 |
It is near impossible to get into Queensway with the new owners. Ever since the takeover, it has been all about money and how many clients they can fit in a day. You have to call multiple times just to get through to someone.
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2/15/19 |
1 |
1 |
3 |
2 |
Queensway killed my cat. I'll spare you the details, but there was to be a recheck appointment in 2 weeks, and my lovebug should not have been sent home. The 'doctor' gave him subcutaneous fluid which he later exasperated on an hour later in an agonizing death. I am heartbroken and angry, and when I called to tell what happened, the lady who answered the phone didn't even say sorry.
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9/13/17 |
5 |
5 |
5 |
5 |
Excellent Doctor. I was certain I was going to lose my elderly Pug but she pulled through surgery with flying colours! Thank you so much Dr. S. Bilinsky.
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6/25/17 |
3 |
2 |
1 |
1 |
The lady dr is the worst no experience & was treating my dog & kept for 4 days...he was worse..second opinion else where & he had 2 tumours .....this lady vet took X-rays & didn't see them ....animal cruelty that's what l think of her ...Barb taylor
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2/27/14 |
1 |
1 |
1 |
2 |
I made an appointment to get my dog neutered today at Queensway Veterinary hospital In Simcoe. When I made the appointment it was agreed that he would stay overnight and have surgery tomorrow. I drove the 45 minutes there in white out conditions to be asked coldly by the Vet what he was there for. There was no smiling, how are you, not even a hello, just incredibly cold. I answered for neutering. She was very rude when she told me no that they are all booked up for surgery. I spent a harrowing 45 minute drive home in complete white out conditions. I don't believe the rudeness I got when the mistake was obviously there's. I would never go back.
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1/10/13 |
1 |
5 |
3 |
1 |
We have been going here for years with all of our pets. The service at the desk has never been good however you can get past that as long as your beloved pets are well cared for. We recently had our little dog put to sleep. The vet was very cold. Far from sympathetic. Did not explain anything. Injected and left the room. Very cold! While we stood by in pain with our old girl's body laying there. Heartbreaking. I'd had paid double to have had both her and us receive better care and attention. Extremely hard decision to make however the vet did not make things any easier. We most definitely will not be returning. I let down one pet and there is now nothing I can do about that. I will not do that for the others.this vet also suggested I not be in the room. Glad I didn't listen. Would have been the biggest regret I would have had. No more regrets. We are moving on!
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11/7/12 |
5 |
4 |
5 |
5 |
Queensway is a very good clinic, the staff are truly caring, sorry if you expect a conversation on how your whole week went you are not going to see it at this clinic as they are really busy. I have not or seen any problems with the Doctor's they know their stuff and I trust them which is more than I can say for a lot of Veterinary Clinics out there. And yes they are very reasonable when it comes to pricing and there is no reason why other Veterinary practices shouldn't be either. I worked for a wonderful Vet managing his large practice so I know. The public has be conditioned to think the more you pay the better the service which is not the real truth at all. Please remember Vets are people and make errors as well and sometimes those errors could be eliminated if full disclosure about their pets was given to staff and Vets prior to their appointments. I drive in from Hamilton and it is well worth the drive. So I say 2 thumbs way up for this Veterinary Hospital. :O)
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11/3/12 |
5 |
5 |
5 |
5 |
Love this office. Everyone is friendly and so gentle and sweet to my 7 month old puppy. Took our other dog here before she passed as well and always been happy with the care. My sister brought her dog there from Cambridge to be neutered. The prices are reasonable and I have absolutely no complaints! Would recommend this vet to anyone!
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9/20/12 |
3 |
4 |
3 |
5 |
I have a dog and a cat, already patients at Queensway Vet. We adopted a new kitten and wanted to have her vet checked before bringing her home to our other two pets. I called the day before and explained that to the vet, but they couldn't give me an appointment for a whole week. I didn't want to risk infecting my other two pets with anything she might have (found out when we picked her up that she had fleas) and so ended up taking her to Delhi Big Creek Vet, who understood and took her the same day I called.
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8/14/12 |
5 |
5 |
5 |
5 |
I have been taking my 4 pets to Queensway for 10 years now. I travel from Hamilton because the care they provide is excellent and the Vets and Staff are fantastic about getting my pets in if I feel it is urgent. Also, the cost of their services is somewhat less than you would pay in Hamilton. The Vets really seem to care about my animals and the Staff are very friendly and accommodating. I have much to thank them for.
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12/19/11 |
5 |
5 |
5 |
5 |
Best vet around, I moved from the area to Waterloo and still drive back, they were caring when we had to put my dog down to both me and her. Lovely,wonderful people. Thank you for all you do.
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10/15/11 |
5 |
5 |
5 |
5 |
We drive all the way from Hamilton with our 18yr old cat to get her the care she needs at an affordable price. This place is for the animals well being and not about the $ at all. We got some of her teeth pulled, antibiotics, stayed over night,cathator in her arm (so while she was under anestic if anything happened it could be delivered quickly), 5lb bag of food for her teeth and revolution, plus her annual vaccines done for all under $500. when other vets told us that for just the teeth pulling alone it would start at $400 and go up depending on how many and what shape her mouth was in. Some vets even quoted us $1200 just for the teeth pulling. Amazing care for the money. We have been going there for 2yrs now couldn't be happier.
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2/5/11 |
5 |
5 |
5 |
5 |
Great experience at this hospital and well worth the drive from Hamilton. Highly recommended!
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2/3/11 |
5 |
5 |
5 |
5 |
They are friendly and caring, and very reasonably priced. Would recommend this clinic to anyone who loves their animals!! The Doctors are compassionate and the safe are amazing. Way to go Queensway !!
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8/12/10 |
5 |
5 |
4 |
5 |
Dr Plater is AWESOME! I can't say enough good things about this vet. yes you have to wait sometimes but that is only because he takes his time with your animal and makes sure that you are comfortable with and have no questions about diagnoses/treatments. He is very gentle and sensitive to the animals...taking his time to get them comfortable as well before and examination. very knowledgeable and if he is stumped he'll tell you he's stumped and will get advice from another vet if he needs it. we've been long time clients and have always been very happy with the care/concern our animals have received
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