Applecross Veterinary Clinic veterinary clinic reviews
Applecross Veterinary Clinic
veterinary clinic
Treats:
Cats
Treats:
Dogs
Services:
Dental
Services:
Surgery
Ownership:
Private / Single Location
Website:
applecrossvet.ca 
Phone:
250-390-2391
Profile updated: 3/3/15
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Rating: 3.2 (1-5)
based on 11 reviews.
Veterinary Clinic Applecross Veterinary Clinic
has a fair overall rating on VetRatingz.com.
The following postings have not been substantiated by VetRatingz.com.
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4/18/20 |
5 |
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My cat had a medical emergency and this clinic was the only one that would take him in, they saved his life. Dr Koo is exceptional as is Wendy and the technician, very compassionate and caring. My cat ended up having to be moved to a hospital but Dr. Koo actually messaged me in the evening to check if everything was ok and they again followed up today to see how my cat is. Exceptional staff, passionate about animals and their human owners, fully recommend, they go above and beyond!
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9/6/18 |
5 |
5 |
5 |
5 |
Amazing staff! I recommend this practice to anyone. Couldn’t imagine going anywhere else.
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1/24/17 |
5 |
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5 |
5 |
Great practice! Staff with super nice pet-people. :)
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2/26/15 |
5 |
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Veterinary care is expensive, no matter where you go!! I read all these comments about how much they liked the old owners of 12 years ago, that expensive testing wasn't done and their pooch was "just fine" - those tests didn't exist back then and I think it's rather naive to think your pooch was better off without them? I have had nothing but positive experiences with DR.Lamb and wouldn't hesitate for one minute to assert that she CARES about my dogs. I had a HORRIBLE experience at CIVS and when my dog needed emergency over nite care, she came in and cared for my dog herself. DR.Lamb also came up with a new drug/food regime that has allowed my allergy ridden dog the best quality of life he's had in 5 years - without the use of straight up Prednisone that 5 vets before her always ended up prescribing. I really appreciate all that DR.Lamb and her staff do to make a trip to the vet as pleasant as possible :)
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8/21/14 |
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My dog recently had surgery at this clinic. They are always running late with appts. Front end staff not the friendliest and they seem to not know what they are doing. Dr. Lamb did an amazing job with my dogs surgery but the follow up lacked. Sonia is fantastic always great with my dog. Always caring and always has a smile and sincerely cares about me and my pet. Otherwise I do not feel welcome at this clinic.
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3/4/14 |
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I used to take my cat to this vet until recently. I called to get a prescription filled for my cats asthma only to be told they won't do it unless I get some tests done that I know for a fact, don't NEED to be done. So they refused to help my cat and wanted him to suffer. Needles to say, I went elsewhere and am very happy.
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10/10/13 |
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Is it me or are the staff and vets always confused at this clinic? It is almost like they do not know how to run a vet clinic. I will be bringing my little friend to a new clinic from now on so she can get the proper care she deserves.
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5/5/13 |
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So disappointed by this clinic. Dr Yeomans used to run a wonderful facility but since selling it I have noticed a horrible decline in service and care for my animals. I am disappointed by their locum staff and also by their regular staff; all of whom do not seem to understand what the clinics policies are, which in turn cases huge issues for clients. I am sorry to say that after using this clinic for a very long time I will be leaving. I would strongly recommend seeing if this clinic is a fit before you choose them to take care of your beloved animal. I know I won't be trusting them any longer.
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7/10/12 |
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I took my Chihuahua on July 3th 2012 for a simply teeth cleaning procedure and I got back a mutilated dog.An irresponsible assistant cut Pancho 8 nails through half leaving him in excruciating pain.He cried for two days and night and din't even care to give us some painkillers to help him after came out from anesthesia.This barbaric person should never touch a pet again and I will file a complain to make sure will never happen again to another animal.With her cruel practice on my dog she shows that not only hates animals but hates her self.After you cut one nail wrong why she did not stop ? why she had to cut seven more?When I called the the vet Dr.Lahm ( the owner) told me that is not possible because her staff is highly qualified and her two vet technicians has 15years and 25 years experience .She also tried to accuse us that we took the dog after somewhere else to cut Pancho nails shorter!!After I took the dog back she admitted that it happened there and it looks very bad.
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4/5/12 |
5 |
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Great clinic my husband and I have used them for years. Most recently to have our newest puppy neutered. The staff are always friendly and they have the friendliest dogs wandering around the lobby!
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9/30/10 |
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The facility and the price all reflect what you get here. They are cheaper than other clinics and you pay for what you get. Should you have a problem with the care dont expect any sympathy or customer service here. Once its done they want nothing else to do with it. The front staff are fabulous but they aren't the ones taking care of your pet. Definately not impressed with this clinic at all.
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