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10/4/22 |
1 |
1 |
1 |
1 |
If you love your pet, stay away from this clinic, they misdiagnose, perform unnessary testing prescribe unnecessary medications. No compassion, only interested in making money. They don't look at the animals file, just treat the symptoms you come in with instead of looking at the overall health of your pet.
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12/10/18 |
3 |
1 |
3 |
1 |
This clinic has a high turnover. Because they lack the equipment, in many cases they guess and misdiagnosed. They prescribed lots of pills to patch the real issue that results in wasting precious time to help diagnose the real issue. I would go to this clinic to get vaccinations, stay away from this place if your animal suffers from anything serious or if you wish to discover what is really wrong with your pet. This clinic is expensive and provides poor care.
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4/23/16 |
5 |
5 |
4 |
3 |
This was once a very cohesive clinic but ever since Dr. Prevost left, the turnover of staff and particular the vets is cause for concern.I must give accolades to the staff/technicians as they are phenomenal,helpful and overall very pleasant people. My major concern is the rapid turnover of the vets and the major increase in price. It has lost that feeling of community which is very sad. Now with Dr. Hewer and Dr. Bell gone reliability is questionable .
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12/12/15 |
1 |
2 |
1 |
1 |
They make you wait for hours without servicing you I would go to any other vet place than this one. This is my last time here
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7/15/15 |
2 |
4 |
1 |
1 |
This used to be an excellent clinic when run by the original doctors. Now service is meh. Prices are through the roof, even for pricey west island. Finally, I found it to be cold and impersonal. Although the young vet that took over from our vet, Dr Major, was very nice, she did not introduce herself. She also really did not come across as being either experienced or knowledgeable. At one point, I actually asked if she was the vet or technician. She did repeatedly recommend unrelated tests and food products and supplements. Don't think that I will return. Of all my concerns, it was the lack of knowledge that bothered me most. I do not have confidence in them.
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2/26/15 |
5 |
5 |
4 |
4 |
Dr. Stiles and her staff are really good people and I appreciate everything they do for us--and my sister as well. They help rescue animals--started Veterinarians without borders--and are committed to their clientele. They are quite far away from us but we make the trek because they saved the little girl we adopted and helped her to get another start in life. They treat her like a family member and that warms my heart.
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12/30/14 |
5 |
5 |
5 |
5 |
We recently switched to this veterinary clinic and were 100% satisfied with the treatment of our cat suffering from CKD and we had to make the difficult decision to have her euthanized. The entire staff handled everything sympathetically and professionally in a caring and understanding manner. A special note of thanks to Dr. Hewer as well for helping us to make her comfortable through the Christmas period so that we could postpone our decision for a little while. We also felt that no matter who helps you and your pet at this clinic, they are trustworthy and provide only the very best of care, as was evidenced by the kindness of Dr. Bedard, and the technicians who assisted her! We were all very appreciative and you have our sincere gratitude.
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4/16/14 |
5 |
5 |
5 |
4 |
it is too bad that dr.lisa prevost has gone to Pierrefonds animal hospital. I am between a rock and a hard place now as I have to decide between the two clinics. I really do not like Pierrefonds but then again, my vet is there. most likely will not change clinics as Pierrefonds hasn't had the best reviews and everyone knows they are way too expensive.sherwood park animal hospital is close,convenient,competively priced and the staff are super caring and make you and your pet feel so welcome. the techs there are phenomenal
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6/6/13 |
5 |
5 |
5 |
4 |
I love the Clinic. I had some real emergencies and they responded in an outstanding way.
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5/29/13 |
2 |
4 |
2 |
2 |
asked about a price of a leash i thnk it took me 30 minutes to get an answer, asked if I coudl come in with my dog as I was worried about a lump on his face got a speech about how my pedigree champion dog was not fixed, the lump was blown off and i was charged a lot of money for a cream , the problem I came in for was looked at I had to go to another vet to get his cancer diagnosis, good thing i knew of the health risks of my dog keeping his testicles. Very expensive and didnt listen to my concerns. Not recomended, staff not trained at front counter either.
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4/22/13 |
5 |
5 |
4 |
3 |
As the other reviews state, the facilities are spotless. The vets are wonderful and friendly and really do care about the animals. The prices, however, are quite a bit higher than you will pay at other west island vets, and unbelieveably higher when compared to off island vets. Also, on more than one occassion I have been told that my pet needed expensive treatments, and even surgery, that were unnecessary (like his baby teeth didn't need to be removed under anaesthesia....they fell out all by themselves!).
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4/5/13 |
5 |
5 |
5 |
5 |
Fabulous animal hospital. The vets are super friendly, conscientious, and really care about my pet. The space is beautiful and spotless. If you are looking for a vet clinic, try SPAH out, you won't be dissapointed!
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3/18/13 |
5 |
5 |
5 |
5 |
I take 2 dogs here and they get excellent care from Dr Lisa Prevost. She is caring, loving and very patient.
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4/2/12 |
5 |
5 |
5 |
5 |
I had an appointment this am with my dog and they were prompt,cordial and the clinic was spotless.They made my dog and I feel comfortable and at ease.They have definately gained my dog as a patient from here on.
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2/13/11 |
5 |
5 |
5 |
4 |
Dr. Stiles is an Excellent Vet. Kind, compassionate and a very nice person.
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