Garden City Veterinary Hospital veterinary clinic reviews
Garden City Veterinary Hospital
veterinary clinic
Treats:
Cats
Treats:
Dogs
Services:
After-Hours Emergency Care
Services:
Dental
Ownership:
Private / Single Location
Phone:
604-270-6163
Profile updated: 10/28/10
Submit profile update
Rating: 3.8 (1-5)
based on 8 reviews.
Veterinary Clinic Garden City Veterinary Hospital
has a good overall rating on VetRatingz.com.
The following postings have not been substantiated by VetRatingz.com.
Submit a news article about this veterinary clinic
Rate this veterinary clinic
| KEY |
Date |
|
|
|
M
o
n
e
t
a
r
y
V
a
l
u
e
|
Comments
|
|
|
6/18/18 |
1 |
3 |
4 |
2 |
The doctor was nice, but the staffs were extremely rude!! They messed up our booking twice, and changed our appointment time without letting us know, then called us and told us that we were late. When I complain about it, I said I am not sure if I want to come back to your office if our booking always get messed up, the receptionist or the assistant who was on the phone did not apologize nor acknowledge there's a problem. Instead, she said "You don't ever have to come back again! bye bye" Then she hang up on me. Absolutely ridiculous! If she was that rude to me, I wouldn't trust my fur baby with her, or the clinic.
|
|
|
|
11/23/12 |
5 |
5 |
4 |
5 |
We started going to Garden City Vet around 20 yrs ago & have had no problems with the staff or Dr Charach. He is very shy & has a tendency to avoid eye contact so I can understand some of the comments. But he is excellent at diagnosing & takes his time explaining & answering questions. His prices are very competitive & reasonable. I just wrote a review for another Richmond vet & Dr Charach would never insist I buy pet insurance & then charge $800 for a simple procedure. We are taking our new puppy to Dr C & have spent $250 compared to my sister spending $1600 (& $45/mos insurance). Our pups are both 4 mos old & of different breeds.
He has a different staff than a few years ago (our dog passed on) & they seem very nice. One receptionist is Chinese speaking & he has a part-time vet who is Chinese but I don't know if she speak Mandarin or Cantonese. I'd recommend my friends to go to Garden City Vet Hosp.
|
|
|
|
6/18/12 |
2 |
2 |
2 |
3 |
I was extremely unimpressed with the service! The girls who work there are extremely rude and unprofessional. The clinic was dirty and the doctor was late. He took some time to talk to me about what was going on with my dog, but my whole experience was already ruined by the staff. The girl who spoke to me over the phone rushed me and when I came in later that day she was even worse! Apparently she works there full time and has been working there for months. Despite my service that was good from the vet, the staff there made me never want to go back.
|
|
|
|
1/7/12 |
5 |
5 |
5 |
5 |
Just moved to Richmond and found this clinic as to take my dog to for his annual examinations and vaccinations. It was easy to book appointments as the staff I talked to spoke Cantonese and was very accommodating with my preferred date and time. The doctor was professional and thorough with the examination of my pet and from the amount of information and knowledge he shared about canine health I felt that he genuinely cares for his patients. The cost of the general consultation was the same as many other clinics I have been to, but the vaccines were quite reasonably priced as it was a standard amount whether the patient needed one, two, or all 3 vaccines. Dr. Charach is now my dog's new veterinarian.
|
|
|
|
10/26/11 |
1 |
2 |
2 |
1 |
I saw this vet for about a year.He never wants to help you.Explain what needs to be done.He just what to do tests that are not needed wants your money not the pets health
|
|
|
|
6/23/11 |
5 |
5 |
4 |
4 |
We've been taking our animals here (Cats and dog) since they were all little and have to compliment the professionalism as well as the humanity of the doctor. We've never felt rushed while there nor did we get the impression that our pets were just a number to be pushed through and the money processed. They really seem to care about the animal and educating you on doing what is best for your pet in the end.
|
|
|
|
11/30/10 |
5 |
5 |
5 |
5 |
My 10 year old dog had knee surgery. He's running around like a puppy. Nice staff. I'm very happy with this hospital.
|
|
|
|
10/28/10 |
5 |
5 |
4 |
5 |
Dr. Charach is a wonderful veterinian. He's treated "Lucy" since she was a pup and at 16 years old, she is so healthy. I took her in a few weeks ago because Lucy was having trouble with her back legs. Dr. Charach prescribed some medication and Lucy is running around like a puppy again. I feel like he really cares and takes a lot of time examining and asking questions about Lucy. The staff has been there for years and are very knowledgable.
|
|
Rate this veterinary clinic
|
|
