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Ellerslie Pet Hospital veterinary clinic reviews

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Ellerslie Pet Hospital
veterinary clinic
Treats:  Cats
Treats:  Dogs
Treats:  Exotics
Services:  Dental
Services:  Surgery
Ownership:  Private / Single Location
Website:  ellersliepet.ca external link
Phone:  +1 780-702-7738
Profile updated: 7/21/12    Submit profile update

good quality
Rating: 3.8 (1-5) based on 15 reviews.

Veterinary Clinic Ellerslie Pet Hospital has a good overall rating on VetRatingz.com.


The following postings have not been substantiated by VetRatingz.com.

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Comments
 
Click to report rating    12/31/21   1     1     1     1   Dr. Kate Kewish is a complete quack and should be ashamed to call herself a vet. AVOID THIS PLACE AT ALL COSTS. I took my dog here in 2017 and they gave me a prescription of allergy medication, since they prescribed this medication to me before and my regular vet in Edmonton was unexpectedly closed for the Christmas break, i thought maybe my poor suffering senior dog who needs this medication for his skin would be given a new prescription of pills. I had all of my most recent vet records sent to her from Vancouver, where I live now, and from the regular vet clinic he went to in Edmonton from the last 3-4 years which showed MULTIPLE prescriptions of this allergy medication. When I arrived with my dog who was CLEARLY in pain, crying, shaking his head violently due to ear infection and he also had a hematoma developing on his ear, I was accused of trying to “dupe” dr. Kate Kewish and “lying” to her about the situation! When I asked what I had to gain by this she said I could be tryi RID: 70196
Click to report rating    7/24/20   2     5     4     1   Very disappointed with service at this clinic. Took my 15 mth old kitten there. Returned 3 times and they could not tell me what his problem was.I called and talked to vet a couple timesShe did return call once and he was getting sicker and not eating.They did blood work once and took temp once.This went on for 2 wk period. They never called to see how he was doing. i ended taking him to a different vet who gave me an answer in an hour and a half.Unfortunately it was to late. Had to make decision of having him euthanized. I'm devastated. Would never return to their clinic again. RID: 69424
Click to report rating    7/10/18   5     5     5     5   I have been coming to this clinic for a number of years and I can't say enough positive things about the staff and about Dr. Kate Kewish. I trust Dr. Kewish implicitly for the care of my current and previous dog. Her knowledge and her approach to care has been invaluable and second-to-none. Not to mention, she saved me a lot of money compared to what I would have paid at other vet clinics for the care provided to my animals. (And I had been to numerous other vet clinics before I started coming to Ellerslie Pet Hospital with my previous beloved dog, Merlin.) Dr. Kewish was able to diagnose the trouble Merlin was having with cognitive dysfunction where at least 5 other vets had failed. With the right meds he was able to live a far longer life with tremendous quality than he otherwise would have. I feel like a member of the family when I come to Ellerslie Pet Hospital and would highly recommend them to anyone looking for a new clinic. RID: 66457
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 1/15/16   2     4     1     1   Came in on a Sunday staff at the front are nice had very very bad experience with the vet which made me upset she made very rude comments about my German puppy my kids had to experience this bad visit just because of this vet who was upset working on a Sunday! Also have had staff give wrong information over the phone to grooming place which then asked me to come back because my puppy had just received his vaccine however this was done months ago. I believe many clients come in thinking everyone here is kind and professional not until you are one on one with these vets. God thing is that new clinics have opened up same area will be happy to visit them. RID: 59514
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 10/30/14   5     5     5     5   I have had the fortune of moving back to Edmonton and coming back to The Ellerslie Pet Hospital. I have found that their friendly service and determination to help me with my animals has been un-matched. I have had several vets in the past. None seem as compassionate, and caring. My now 13 year old dog first started seeing Dr. Kewish about 7 years ago. He was in terrible pain and continually had ear and skin infections. It took several tests, specialists, research and trial and error to find something that would help him cope. We can't cure him because he is essentially allergic to everything in the world. But he can at least sleep again and be comfortable enough to have a normal life. I would recommend Dr. Kewish and the entire Ellerslie Pet Hospital to anyone. Not only do they care about fixing your animal they take the time to talk with you and have you understand what is wrong with your animal. RID: 54355
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 10/17/14   1     1     1     1   I had Dr.Park who was awesome. I had him perform her spay.He had dewormed her with a topical treatment which never worked.I mentioned it to him and an oral treatment was given and it was successful.I work in FT McMurray and needed a prescription refill and called Ellerslie and spoke with Dr.Kewish's husband.He was extremely difficult to deal with and was speaking as if he was a veternarian himself.I then spoke with Dr.Kewish and she said that if the topical treatment doesnt work then the oral treatment wouldnt.I explained that for whatever reason the oral does.She finally prescribed it and it worked within hours-same as last time.I then took Celtie in for her rabies shot and Dr.Kewish's husband gave me her new RABIES tag.Dr.Kewish took me in and instead of asking if the Pancur worked or give her rabies shot-she said that I live too far way(I commute)and no more treatment.She didnt care to know if it worked-apathetic to my dog. Also I have the RABIES tag but no shot? Weird/and wrong. RID: 54125
     11/28/13   1     3     5     2   The front staff are very kind! Then I came in contact with Dr Kewish who was rude, disrespectful, & displayed a very demeaning attitude. I have never come across someone who has been so obviously rude & short to their clients. I wish I could have had a more positive experience, & I am sure the other doctors are amazing- however I will not return as I do not want to support Dr Kewish & her impersonal behaviors. Smile once in a while Kewish, people look up to you for your knowledge & expertise... RID: 48494
Click to report rating    3/20/13   5     5     5     5   I was looking for a clinic for our new puppy. When I called and spoke to a technician that was very informative. She was so helpful and so bright she made me want to bring my pets to Ellerslie Vet. Once I got there I was greeted by a short blonde with the biggest smile that stayed and chatted with me while my husband got our dog vaccinated. Very professional clinic and great prices. I would highly recommend this clinic to anyone. RID: 41197
     3/5/13   5     5     5     5   I have to strongly disagree with the negative posts because I have never witnessed that type of behaviour with any staff at this hospital. And in the past 2 months, we have spent A LOT of time there. My boyfriend and I adopted our cat from the Edm Humane Society and shortly after he got very ill. I phoned the clinic right before closing and they told me to bring my cat in right away. They have been treating our cat since December 2012. He has a very rare disorder but Dr. Kewish and her team managed to cure his condition and save his life. They allow us to visit anytime we can (no appt needed) and for as long as we want. I cannot put into words how thankful we are to entire team for all they have done for Coop. They have gone above and beyond in every single way. They are the nicest group of people and their compassion for animals along with their extensive knowledge makes them the whole package. You all have treated us like family and we can't thank you enough. RID: 40863
Click to report rating    9/7/12   5     5     5     4   Took my dog here a few months ago for her vaccines and routine exam. Staff was very welcoming, and exceptional with my dog. Vet was very informative, great with my dog, and thorough. I had a free tour, and my dog had her nails clipped. SO far this clinic looks to be a good one, and I will for sure take my dog back when it's needed. RID: 37052
Click to report rating    8/12/12   5     5     5     4   Me and My boyfriend began taking our puppy to Ellerslie clinic because they are open Sundays . This was prefect for us since its the only day we have off and the majority of vets are closed weekends/sundays. We have been several times now and are beyond impressed with everything from the clean waiting area to pleasant receptionist. We were offered a tour after our first visit which was great. The facility is modern and clean. I cant say enough good things about Dr. Kewish. She is very informative, takes her time, and is great with our (nervous) pup. I would 100 perfect recommend this Vet to anyone! Its probably the farthest away vet from our house but will without a doubt continue to make the trip! RID: 36456
Click to report rating    5/23/12   5     5     5     4   I have been a client of Ellerslie Pet Hospital for a little while now. I recently adopted a 6 months old kitten from SPCA that had some form of URI. Both Dr.Kewish and Dr. Park listened to my concerns and provided me with different things I could do at home to help my "little gal" get better. They were not pushing for antibiodics or trying to sell me on running extra test. I find the staff to be friendly and their availability is great! Dr.Kewish even offered to monitor my cat at their facilities for a few hours at no cost! As well Dr.Park told me if problem persist to just give her a call. I would strongly recommend this clinic to anyone who is looking for a knowledgeble and helpful vet clinic :) RID: 34413
Click to report rating    2/10/12   5     5     5     5   This vet clinic is, in my opinion, the best in Edmonton. I have had pets for years, thus been to most clinics around Edmonton, and have never encountered a vet clinic that was so completely devoted to the well being of the pets. They genuinely care about the animal, not the profit. They did what was necessary to assist my dog, never inflating the price, as many clinics are known to do, in fact, where they could help decrease costs, they did. The owners themselves took in my dog for one week when he desperately needed constant monitoring and special care, and watched over him in a way that only a truly devoted and loving person could. I would recommend them to EVERYBODY, as they will not only help your pet, but als take the time to help you as well. When I couldn't understand what was happening with my dog, Kate sat with me for over 1 hour helping me to understand what was going on. That kind of care is something that can't be bought, it is just natural to her. Sara Cueva RID: 32132
Click to report rating    2/1/11   5     5     5     5   I have been taking my dog to Ellerslie Pet Hospital since it opened and have had nothing but positive experiences. The staff is very helpful and professional. I also use their boarding services when I am away and my dog always comes home clean and happy. I trust Dr. Kewish and her staff and have recommended them to all of my family and friends. RID: 22516
Click to report rating    1/5/11   1     3     3     3   Staff shared our pets information with other clients and the information about the treatment provided was by no means accurate. We will never take any of our animals there again simply because of the lack of professionalism. RID: 21798
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