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5/11/23 |
5 |
5 |
5 |
5 |
Highly recommend this vet. They are helpful and quick to respond to issues. They’re also very thorough in their record keeping and I’ve never felt like they missed anything while taking care of my kitty.
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8/14/19 |
5 |
5 |
5 |
5 |
I really love my vet practice. They're quality folk, and they are so good to my cats. They are very sensitive to animals' personalities and respond accordingly based on what an animal needs. Their prices are reasonable, and they don't advocate for tests or treatments if they feel they're not in an animal's best interest. Finally and most importantly, they are skilled in surgery, and saved my cat's life. I can't recommend them highly enough.
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11/6/18 |
5 |
5 |
5 |
5 |
Everyone is great. Lexi doesn't mind going to the vet, even gets a few treats!
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4/24/18 |
2 |
4 |
4 |
1 |
I am a new dog owner and was told to be careful with certain vets as some are more concerned about making money than your pet...this one is such a clinic. After reading lots of good reviews about Roncy Vet, I thought that we were in good hands, but than little things started to pop up. Example > every visit started costing more and more money...than we were misquoted a couple times only to be told it was double was we were quoted for meds...as well, the reception staff is a hit or miss. Overall, I'm sad to say that we are going to go look elsewhere for our dogs needs.
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7/18/17 |
5 |
5 |
5 |
5 |
Looking for a clinic where the veterinarians and staff are thorough, caring, and compassionate? Look no further than this one. Not only do these people care for your pet as if it was their own, they care about the people owned by their patients. *smile* Roncy Village Veterinary Clinic - best of the best. My cat's bladder stones were diagnosed and treated with one and a half months - without radical surgery! Let me give one small example of the whole clinic's dedication - my fur-baby was anything but docile - nearly impossible to get into her carrier. Our appointment was for 2:00 PM - AFTER the clinic's lunch break of 1:00 to 2:00 PM. My cat went into her carrier on her own at 12:30 - delighted, I called the clinic, hoping they could accommodate us so I wouldn't have to keep my cat confined until 2:00. Not only did they take care of us immediately, they persevered with a cat so ornery, she should have been sedated (which I really didn't want) and worked right into their lunch hour!
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11/26/16 |
5 |
5 |
5 |
5 |
I have been bringing my (senior, often sick) cat here for almost a year now, and have nothing but good things to say about this clinic. The staff, from the receptionists to the vet techs to the vets, are highly capable and efficient, and you feel like they truly care about the animals and their humans. They always listen attentively and take the time to explain things clearly, and they've been incredibly kind to me when I've been visibly upset because of my cat's illnesses. I highly recommend this clinic.
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11/26/16 |
5 |
5 |
5 |
5 |
I love Roncy Village Vet Clinic! Dr. Karen's quick thinking saved my cat's life, and the whole team is so skilled and caring.
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2/22/16 |
5 |
5 |
5 |
5 |
I've been bringing my two cats to the Roncy Vet Clinic for about 5 years now, and I have always been incredibly impressed by the level of service and care they have received. From routine exams to dental surgeries, and from the front desk staff to the vet techs to the doctors - there is a lot of kindness, warmth and understanding, and incredible actual care shown to my cats - they cured one of them of colitis completely!
More recently, I brought in a very very sick stray cat that I had rescued from the street, and everyone has gone above and beyond over the past 6 months to get him well and healthy - not just with tests, food, and medicine, but additional research on his possible conditions on their own time, and making time to see him after hours/whenever they can when emergencies have come up. Thanks to the team here, he's finally healthy and well, and ready to be adopted out! They quite literally saved his life, and I am so grateful!
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7/18/14 |
5 |
5 |
5 |
5 |
I had a good experience here, Dr.Kinghorn gave me lots of time to explain everything and went into detail so I knew what to expect. Everyone really cares about my pets. My two cats and one dog see Dr.Kinghorn We (including my pets) are always treated with respect, love and care by all staff. They are truly wonderful here, we are treated like a part of their family. We even refer to our pets as "kids". After a few bad experience with other vets/clinics the only Veterinary Clinic to go to is Roncy Village Veterinary Clinic! Thank you! Pici,Yoda,Kylee. :)
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3/19/14 |
5 |
5 |
5 |
5 |
I had a really wonderful experience here, and can't say enough about the care that the staff showed my dog. Not only did I feel as though I was getting great value for the services they offered, but they went the extra mile in ensuring that my dog was well taking care of. The clinic was extremely clean and welcoming, and made comfortable for both humans and their pets. My appointment ran on time, and I did not feel as though they suggested any unnecessary of extra tests the way that some clinics do. I would highly recommend this clinic to anyone who is moving to the area, getting a new pet, or just looking for a new veterinarian!
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1/16/13 |
3 |
5 |
5 |
1 |
Not a fan of this clinic. After we moved into the area we made this place our little guy's new vet. First off, they quote us at around $900 for dental work. When we go in for the pre-op exam the hand us a quote for $2,500 for getting a few teeth removed! Called four different vets and all quoted at significantly (less than half) lower rates. This clinic really gouges you for money. I get the impression that they're making up rent money by maximizing what they charge. Took our guy to a new vet and the pre-op exam was free and the surgery was less than half of what this place quoted. This place is way too expensive. I understand that everyone has to make money but there's making money and then there's gouging people.
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11/22/12 |
1 |
4 |
4 |
1 |
The vet techs are very friendly and really enjoy working with animals. I rated staff a 1 because there is one receptionist (Claudia) and the vetrinarians who only seem to care about how much money they can bring in to the clinic...cash grab 100%. Their priority is money and they don't seem to care at all about my animals health. My dog is young (under two) and very healthy, but they seem to want to run every invasive test possible regarless of the fact she is not ill. The one time she had an ear infection, I wracked up $1000's of dollars in appointments and medications only to have a second opinion tell me her ears were fine. They do not disclose their prices and routinely give misinformation. I asked for the total cost of my dogs yearly checkup before going in and was quoted at $100.00 less than what they charged me. Hidden fees everywhere.
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7/3/12 |
1 |
5 |
5 |
1 |
My mother took her cat to this clinic recently and won't ever return again. Her cat was seen by Dr. Kinghorn. He underdiagosed what was wrong with her cat, and the quote he gave her for treatment was near twice what she was quoted for more treatment at another clinic. Dr. Kinghorn also recommended an overnight stay (at her cost) which another vet said was unnecessary. This clinic's first priority is its cashflow, your pet's health is totally secondary. Thankfully she was referred to Dr. Dayed at Dundas Dovercourt Clinic and is pleased with him.
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4/22/12 |
4 |
3 |
3 |
1 |
As a first time dog owner and an older dog but very healthy dog at that I was definitely shocked at how quickly the bills racked up!Not only was I not informed about the costs but I was charged for things I didn't know would cost anything such as guidance on how to clip my dogs nails. Also when I realized they charged me $35 bucks to express my dogs glands(which I never was told the amount or even that that was not included in the checkup/visit), they didn't clean up afterwards and I brought home a dog with gross stuff all over her! I did call and complain and was refunded. Also they have me ready to give my dog a whole set of diff allergy/flea/heart test/shots,etc. I have not even agreed to and told it to me like it was just part of having a dog. Much to my surprise, most of these are not good for a dog so old as the one I have and can be quite harmful. Oh and did I mention my pet's teeth that 'should' get fixed due to tarter etc costing around '$1,700'. Vets are nice but want $$$!
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12/21/11 |
5 |
5 |
5 |
5 |
My cat likes this place-he used to go berserk at my last vet (doc had to wear big gloves to touch him), but he's calmer here. I guess they've got good 'cat vibes' or something. More importantly to me my wallet likes this place-they're affordable, no crazy bills, and they don't push extra stuff on me. When my cat got beat up in a cat fight, they gave me an estimate to fix him up and explained all the stuff on it before doing anything. I'll definitely keep going here.
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12/10/11 |
2 |
2 |
4 |
2 |
I was not impressed with this clinic. When I asked Dr. Mark a simple question he would not provide an opinion & recommended instead for lab tests to be done. I asked again, what his educated diagnosis would be & he avoided answering, instead he kept pressuring me to spend more money for lab tests. On another issue, after our dog had his ears checked and was given medication, I received a follow up call and email & I thought how nice. I called & emailed back saying that his ears still seemed infected & I have not heard back from the vet. I emailed again and still no response, so was the follow up gesture a false one? Horrible service, this vet seems only interested in recommending additional services to charge you more. Dr. Mark was rude & not helpful. I would not return to this vet. My dog is so scared each time we go, he wets himself which is not like him at all. Makes me wonder how the staff/vet treats him when I am not there, did they hurt him? I've never seen my dog react like this
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7/29/11 |
2 |
3 |
3 |
1 |
I would love to ask all the "happy customers" of this vet how much they paid and did they compare prices? This vet is a rip off. OMG, it is shocking the prices they charge. For example, they quoted $1,400 to pull my cats tooth when it does not need pulling according to the second opinion! And the staff is so phony I could gag. Every single employee oowed and awed over my cat and told me how beautiful and precious she is. Sorry, but she is just a basic cat. They are clearly highly trained to maximize profit!! I am disgusted with this place and will never ever come back here again. RIP OFF ALERT, THESE YOUNG VETS HAVE BILLS TO PAY AND THEY WILL OVER-CHARGE YOU!! Make sure you compare prices and get a second opinion to be sure your pet really needs the work they say. The vet will pressure you and try to guilt you into doing work without comparing prices but do it. Don’t succumb to their high pressure tactics about how much PAIN your cat is in and that you need to act immediately.
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4/19/11 |
5 |
4 |
5 |
5 |
Perfect addition to the neighbourhood, my poor cat was injured and is now almost back to full health. Love the interaction with the staff and great explanation of what was required by the Dr and front staff. Definite recommend
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12/3/10 |
5 |
5 |
5 |
3 |
I would like to say that the care, service and attention to detail was excellent. I feel that $80 for blood work, and $1050 for cleaning and extracting 2 teeth is quite high. The vet. gave me a procedure estimate which was $967.39 to $1178.64 plus tax. I ended up paying $1140.74 including tax. I feel that this is a little high, considering I had a quote from another vet. at about $700. The only problem with the lower priced vet. was the way he handled my cat and spoke to me. I know you only get what you pay for but I feel that the charges for the work at $1140.74 was a little much. Thank you.
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11/20/10 |
5 |
5 |
4 |
5 |
Fantastic clinic. Great staff & Dr. Mark is fabulous. Treated my puppy for a specific surgical condition when no one else would bother. And, for the best price in all of the GTA. A+++
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