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7/12/18 |
2 |
2 |
1 |
1 |
I have been a long time client of this clinic and will now be leaving. The combination of decreased service and increased fees are the reason. I recently took my dog in for an ear infection and was up-sold a cytology and 3 different types of shampoo. The medication I received cost $76. I contacted 3 other vets and the cost was $45 for the exact same medication. This philosophical change of "profit over pet" has resulted in me changing vets.
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1/12/17 |
5 |
4 |
5 |
5 |
Have been bringing my Yorkie to the Shawnessy South Pet Hospital for the last four years. It's about a 45 minute drive for me but I couldn't imagine any other vet dealing with my furbaby. They are prompt, send out proper reminders, provide extremely professional consultation, recommendations and treatment. You can get service anywhere but care is something special and the clinic provide incredible care. The team should be very proud of the product they deliver!!! Thanks!!!
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1/12/17 |
5 |
5 |
5 |
5 |
Awesome, Professional care and service. From front reception to the care of my dog. Very impressed with the knowledge and experience of the vet I dealt with. I would highly recommend this clinic over other's in the area.
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1/12/17 |
5 |
5 |
5 |
5 |
Absolutely amazing service. We brought our dog in last minute and Shawnessy South Pet Hospital was very accommodating and even called us the next day to check on our dog. The staff were exceptional and very kind hearted. I could tell they really loved their work in the way they handled the animals and customer service was great! Very impressed and I definitely would recommend.
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1/12/17 |
1 |
1 |
1 |
1 |
Brought our pet to this clinic as she experienced lameness in her left leg. This clinic was unable to properly diagnose her despite x-rays, costly sedation to manipulate the leg (came home worse) and multiple visits. The dog had a torn ligament and was immediately diagnosed at the CARE Centre just by touching the leg after weeks of NO DIAGNOSIS. TWO vets took our money and we received NO HELP from this clinic. Go anywhere else but here...they want your money despite knowing very little!!!
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4/17/16 |
5 |
5 |
5 |
4 |
Really friendly staff and I feel good value for service received. We brought our dog in for an emergency and they took her immediately and began treatment. They offered us options to minimize cost and assured us, which we really appreciated.
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12/22/15 |
5 |
5 |
5 |
4 |
Amazing. We have had a fair few share of our pets and have been taking them to this clinic for years. Through the tragic losses to the new additions, this clinic does a wonderful job with our pets. Wouldn't take them anywhere else. The only thing we can think to recommend would be the option of bringing in "visiting" specialists. Pain management specialists. Senior cat specialists. It would be nice for some of the unfortunate illnesses that come with having special case pets.
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4/15/15 |
5 |
2 |
5 |
4 |
The customer service and veterinarian were excellent. I unfortunately cannot bring my animals or return to this location as they use Scentsy wax warmers that make me extremely ill. They contaminated the package of my dogs medication. I had to repackage it as soon as I left the building. I would not be able to take dog there because the air fresheners would cling to my dog and make me sick. There is no benefit to having this sort of toxic product in an office. Improvement your ventilation if you are trying to control smells. The Scentsy did not cover the smell of cat spray but it did manage to give me a headache and asthma attack.
Very frustrating as everything else was top notch. If these toxic products were removed I would be very happy to be client.
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4/15/14 |
5 |
5 |
4 |
4 |
I've been taking my dog there since 2007. Then my blended dog family since 2009. The vets are wonderful and caring. The staff at the front are always friendly and polite. I found their prices to be good. The hours are fantastic. They always call the next day after a visit. We've said goodbye to 1 old girl, still have an old girl and added a puppy a couple years ago. Worth the drive for me.
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10/27/13 |
5 |
5 |
5 |
4 |
They have been great and very informative. I am happy that I found this clinic. I was surprised to receive a card in the mail after the passing of my beloved dog; this was so appreciated and showed that they care and especially during such a tough time.
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1/17/13 |
5 |
5 |
4 |
4 |
I brought my very sick kitty to this clinic for the first time. The staff were amazing. The doctor was very compassionate when it came time to put her to sleep. They sent a condolence card to me as well. I felt their prices were fair, and the service that came along with it was wonderful. They made a bad experience bearable. I have recommended this clinic to family and friends who are all happy with them as well.
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3/17/11 |
5 |
5 |
4 |
4 |
I've been going to shawnessy south pet hospitla for a number of years now and have seen well all of the veterinarians who work there. I have always recieved great care and compassion from all the staff right from the 1st visit of my new puppy till the unfortunate passing of my old girl :(. I do sometimes feel the prices a little high but when I see and hear all the work that is truly involved in what they are doing for the health and well being of my 4 legged children I have no issues with paying for it. My little dog had been limping on and off for a few days and I was concerned and wanted to do xrays, when I took her in for the appointment the doctor examining her suggested I keep her rested and offered me some pain medication for her, I'm greatful for taking the advice as she was fine the next day, that doctor saved me $200. I happily recommend Shawnessy to everyone who wants good QUALITY vet care
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1/19/11 |
1 |
4 |
1 |
1 |
I brought my cocker spaniel into the Shawnessy South Pet Hospital several times for check ups, shots etc. Finally, after endless charges to my credit card, we decided to go ahead with surgery on my dogs cherry eye. The surgery went horribly, and none of the staff nor the veterinarian who operated on my dog could remember or kept track of which eye they operated on. They did not call me to see how he was doing and before the surgery was started, they asked me if I wanted to pay an additional $36.00 to make sure the anesthesia "worked" properly. What a joke! I should have walked out right then. While the clinic is clean and seems inviting, I am disgusted I ever brought my dog to that clinic. When we transferred vets, they also decided to hold off on faxing over his paperwork over to the new vet even though we asked them FIVE times. Most likely because they do not have a file for him. I would never recommend this vet to anyone!
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